What users are saying about
45 Ratings
45 Ratings
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Score 9.3 out of 100
13 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

AnyDesk

AnyDesk is an appropriate software for use by us to resolve technical ticket tickets made by users of the organization. Whenever there is a problem or request to install something on the workstation, IT is triggered and we use this tool to resolve the online and remote ticket. Service is fast, agile and we use it to install software, printers, check files, shares, windows settings, and other things.
José Carvalho | TrustRadius Reviewer

ASG-Remote Desktop

If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

AnyDesk
8.7
ASG-Remote Desktop
9.6
Screen sharing
AnyDesk
9.0
ASG-Remote Desktop
File transfer
AnyDesk
8.5
ASG-Remote Desktop
8.0
Instant message
AnyDesk
8.4
ASG-Remote Desktop
Secure remote access with Smart Card authentication
AnyDesk
8.8
ASG-Remote Desktop
10.0
Access to sleeping/powered-off computers
AnyDesk
9.0
ASG-Remote Desktop
10.0
Over-the-Internet remote session
AnyDesk
9.2
ASG-Remote Desktop
10.0
Initiate remote control from mobile
AnyDesk
7.9
ASG-Remote Desktop
Remote management of servers & workstations
AnyDesk
9.2
ASG-Remote Desktop
10.0
Remote Active Directory® management
AnyDesk
8.9
ASG-Remote Desktop
10.0
Centralized management dashboard
AnyDesk
8.6
ASG-Remote Desktop
8.4
Session record
AnyDesk
8.4
ASG-Remote Desktop
10.0
Annotations
AnyDesk
8.6
ASG-Remote Desktop
Monitoring and Alerts
AnyDesk
8.5
ASG-Remote Desktop
Multi-platform remote control
AnyDesk
9.0
ASG-Remote Desktop
10.0

Pros

AnyDesk

  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

  • Organize remote desktop connections
  • Provide easy and fast connections
  • Backup and restore configurations
Tina Cline | TrustRadius Reviewer

Cons

AnyDesk

  • The user's have capabilities to disable it so when we try to do a remote session, it shows user offline. It would be nice to have the administrator control over it.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

  • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Steve P | TrustRadius Reviewer

Usability

AnyDesk

AnyDesk 9.5
Based on 2 answers
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Support Rating

AnyDesk

AnyDesk 9.3
Based on 15 answers
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
João Mauricio | TrustRadius Reviewer

ASG-Remote Desktop

No score
No answers yet
No answers on this topic

Alternatives Considered

AnyDesk

AnyDesk is a low-storage device so you can tell the client to download it anywhere you are connected with the internet and it will get installed very quickly. The screen sharing in this application is very clean and resolution quality is high, you can only access once the client device accepts it, which means a secure remote access from this application.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
Tina Cline | TrustRadius Reviewer

Return on Investment

AnyDesk

  • Easy access to client devices which is a very positive impact on our institute.
  • According to overall business objectives this has helped us have frequent and easy communication with our customers to tackle issues.
  • Negative impact is nothing but only a minor thing is that you need to be connected every time with the internet.
Anonymous | TrustRadius Reviewer

ASG-Remote Desktop

  • Saves DevOps team time recovering from forgotten credentials.
  • Saves DevOps team time from recovering lost/misplaced connection info.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AnyDesk

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnyDesk Editions & Modules

Edition
Lite10.991
Professional20.991
Power52.491
  1. per month
Additional Pricing Details

ASG-Remote Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ASG-Remote Desktop Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AnyDesk
9.2
ASG-Remote Desktop
10.0

Usability

AnyDesk
9.5
ASG-Remote Desktop

Support Rating

AnyDesk
9.3
ASG-Remote Desktop

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