Apica Synthetic vs. AlertSite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apica Synthetic
Score 8.1 out of 10
N/A
Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.N/A
AlertSite
Score 8.2 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Pricing
Apica SyntheticAlertSite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apica SyntheticAlertSite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Apica SyntheticAlertSite
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Apica Synthetic
6.6
11 Ratings
14% below category average
AlertSite
7.5
4 Ratings
2% below category average
Application monitoring7.610 Ratings8.04 Ratings
Database monitoring6.07 Ratings6.53 Ratings
Threshold alerts6.611 Ratings8.04 Ratings
Predictive capabilities8.57 Ratings7.03 Ratings
Application performance management console6.08 Ratings7.54 Ratings
Collaboration tools5.48 Ratings6.02 Ratings
Out-of-the box templates to monitor applications4.98 Ratings8.04 Ratings
Application dependency mapping and thresholding6.76 Ratings7.53 Ratings
Virtualization monitoring5.87 Ratings8.02 Ratings
Server availability and performance monitoring7.28 Ratings8.54 Ratings
Server usage monitoring and capacity forecasting7.26 Ratings8.03 Ratings
IT Asset Discovery6.96 Ratings7.53 Ratings
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Apica SyntheticAlertSite
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Score 9.1 out of 10
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Score 9.1 out of 10
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User Ratings
Apica SyntheticAlertSite
Likelihood to Recommend
8.2
(11 ratings)
8.0
(4 ratings)
Likelihood to Renew
8.0
(3 ratings)
3.0
(1 ratings)
Usability
9.1
(1 ratings)
7.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
2.0
(1 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
7.0
(1 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Apica SyntheticAlertSite
Likelihood to Recommend
Apica
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
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SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
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Pros
Apica
  • Auto alerts trigger if any issue is identified
  • Graphical representation of the health of applications
  • Good product support from the team
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SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
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Cons
Apica
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
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SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
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Likelihood to Renew
Apica
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
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SmartBear
Reviewing other cost saving options
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Usability
Apica
As per my experience while using it. Thanks!
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SmartBear
Pretty good product only issue was cost
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Support Rating
Apica
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
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SmartBear
I've been unable to contact support after several attempts.
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Implementation Rating
Apica
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
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SmartBear
No answers on this topic
Alternatives Considered
Apica
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
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SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Return on Investment
Apica
  • My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
  • Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.
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SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
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