What users are saying about
19 Ratings
19 Ratings
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Score 6.6 out of 101
6 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

AppAssure

We have to monitor the backups daily, it's so bad that support is monitoring our core for us daily. Managing backups is another full-time job and it should not be this difficult with new issues every week. I don't recommend this product to anyone, stay away if you can and go with something more reliable.
No photo available

Bacula Enterprise

You really need to spend more time in the Bacula implementation phase and I do not recommend it for sysadmins who do not have Linux experience because of the architectural quirks and they do not run the "DIR Director" server on a Windows platform.
The agent for Linux clients is very stable and of today I have had no problems.
Rubens Urquisa profile photo

Feature Rating Comparison

Data Center Backup

AppAssure
6.7
Bacula Enterprise
7.7
Universal recovery
AppAssure
8.0
Bacula Enterprise
9.1
Live recovery
AppAssure
8.0
Bacula Enterprise
7.2
Recovery verification
AppAssure
9.1
Bacula Enterprise
8.2
Business application protection
AppAssure
6.4
Bacula Enterprise
8.1
Multiple backup destinations
AppAssure
9.8
Bacula Enterprise
8.2
Incremental backup identification
AppAssure
7.0
Bacula Enterprise
8.2
Backup to the cloud
AppAssure
5.1
Bacula Enterprise
Deduplication and file compression
AppAssure
3.1
Bacula Enterprise
6.4
Snapshots
AppAssure
4.1
Bacula Enterprise
8.2
Flexible deployment
AppAssure
Bacula Enterprise
3.6
Management dashboard
AppAssure
Bacula Enterprise
8.2
Platform support
AppAssure
Bacula Enterprise
9.1
Retention options
AppAssure
Bacula Enterprise
8.2

Pros

  • It's good when there are no issues with the backup. It works well with file level restores if you can get the systems backed up without any corruptions.
No photo available
  • Back up a very good and simple package of files, including compression and different levels, differential and incremental.
  • BWEB's html interface is very good and intuitive for the amount of backup and clients I need to monitor and manage.
  • In smaller branch offices, the managers manually trigger the backup "because it varies the time of shutdown of each branch", with tool bconsole I was able to easily customize this drive inside our application, simplifying enough for the end user.
Rubens Urquisa profile photo

Cons

  • We have many repository corruptions and have to blow our backups away. I would not recommend using this if you are keeping a long retention.
  • We upgraded the agent and it created a new base image. Duplicate base images are eating up into our repository space.
  • I would like to see the repositories go away and use the type that was introduced for replay.
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  • The vsphere plugin works 100%, could have been more intuitive and practical. For example -To specify that you want to restore a backup of a VM, enter the "where" parameter / because the default value "/ tmp / bacula-restore" would restore the .bmdk files in the plugin client.
  • An identification of the name of the virtual machine in the act of restoration and naming for Bacula Systems as "Host Name" would be more intuitive "Guest Name or VM-Name", since Host implies "Host ESXi".
  • After running the datastore from a VM, there is no bacula for the backup to continue.
  • A compression could have been a multi-thread on the client to make faster, when a document was not available on Bacula Systems roadmap.
Rubens Urquisa profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Bacula Enterprise6.0
Based on 1 answer
Management is keen on cost saving. I prefer the pervious backup solution we had, but support was getting expensive. I think Bacula has a lot of growing up to do before I would put it in the same category as the "big boys," but they are making progress. With the help of customers' feedback and tickets, they'll get there in the next year or two.
No photo available

Usability

No score
No answers yet
No answers on this topic
Bacula Enterprise4.0
Based on 1 answer
It still has a lot of flaws to overcome, especially in the area of user friendliness. Searching and filtering is quite cumbersome. Once you find the job you from which you want to restore, be sure to write that job number down because you won't be able to quickly find the job again without it during a recovery.
No photo available

Implementation

AppAssure6.0
Based on 1 answer
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Tony Albanese profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We had Replay in our environment already and the price was right. We figured it might be good to stick with one vendor. Replay was a good product and saved us a couple times with the VM exports. Unfortunately, I can't say the same about AppAssure - anything but headache dealing with support daily.
No photo available
Cost: Bacula wins hands down on cost.Deduplication: CommVault is, as they put it, hardware agnostic when it comes to deduplication, and is really fast. Bacula does deduplication too, but not nearly as well. CommVault's deduplication remains deduplicated across all media. Not so for Bacula.Reliability: Having worked with CommVault for many years, I still have much more faith in its reliability and support. However, Bacula is doing a pretty darned good job of getting a ton of systems backed up regularly. EMC's NetWorker, on the other hand, NEVER had a even one day of successful backups in over a three year period.In the end, our company selected Bacula because of the cost savings and the belief that it would be reliable enough to cover and recover at least 90 percent of our systems.
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Return on Investment

  • It is taking too much of our time to manage this product to make sure backups are running.
No photo available
  • Quite transparently for the applications to allow online backup and guaranteed enough confidence due to its efficient algorithms of verification of media and blocks.
  • The cost of purchasing and updating the annual support is very low compared to other "Veeam and Backup Exec" tools that I analyzed in the pre-project phase.
Rubens Urquisa profile photo

Pricing Details

AppAssure

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Bacula Enterprise

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details