Bacula Enterprise vs. Quest Rapid Recovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bacula Enterprise
Score 9.7 out of 10
N/A
Bacula Enterprise is a data center backup, restore, and recovery solution from Swiss, Dracula-themed software company Bacula Systems.N/A
Quest Rapid Recovery
Score 7.0 out of 10
N/A
Quest Rapid Recovery is a data backup and restore offering from Dell. It provides virtual standby, encryption, replication, deduplication, and the ability for users to run without restore.
$1,819.99
Pricing
Bacula EnterpriseQuest Rapid Recovery
Editions & Modules
No answers on this topic
License + 1 Year 24/7 Maintenance
1,819.99
Offerings
Pricing Offerings
Bacula EnterpriseQuest Rapid Recovery
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bacula EnterpriseQuest Rapid Recovery
Considered Both Products
Bacula Enterprise
Chose Bacula Enterprise
Bacula Enterprise was selected by us in comparison to other software, due to its high performance, data reliability and mainly cost-benefit, a software of great scalability and performance for a low cost, it represents for the company a greater profit and a security of data …
Quest Rapid Recovery

No answer on this topic

Top Pros
Top Cons
Features
Bacula EnterpriseQuest Rapid Recovery
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Bacula Enterprise
9.3
46 Ratings
14% above category average
Quest Rapid Recovery
8.6
7 Ratings
6% above category average
Universal recovery9.11 Ratings6.05 Ratings
Instant recovery10.031 Ratings3.15 Ratings
Recovery verification10.040 Ratings8.05 Ratings
Business application protection3.02 Ratings8.04 Ratings
Multiple backup destinations10.044 Ratings10.06 Ratings
Incremental backup identification10.045 Ratings10.07 Ratings
Backup to the cloud9.527 Ratings10.04 Ratings
Deduplication and file compression10.038 Ratings10.07 Ratings
Snapshots10.035 Ratings10.07 Ratings
Flexible deployment10.043 Ratings8.03 Ratings
Management dashboard8.543 Ratings7.03 Ratings
Platform support10.046 Ratings10.02 Ratings
Retention options9.746 Ratings10.03 Ratings
Encryption10.035 Ratings10.02 Ratings
Best Alternatives
Bacula EnterpriseQuest Rapid Recovery
Small Businesses
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Veeam Data Platform
Veeam Data Platform
Score 9.0 out of 10
Medium-sized Companies
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
Enterprises
Veeam on IBM Cloud
Veeam on IBM Cloud
Score 9.0 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bacula EnterpriseQuest Rapid Recovery
Likelihood to Recommend
10.0
(46 ratings)
7.0
(7 ratings)
Likelihood to Renew
10.0
(5 ratings)
-
(0 ratings)
Usability
9.0
(6 ratings)
-
(0 ratings)
Support Rating
10.0
(17 ratings)
10.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.8
(2 ratings)
6.0
(1 ratings)
User Testimonials
Bacula EnterpriseQuest Rapid Recovery
Likelihood to Recommend
Bacula Systems
Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
Read full review
Quest
AppAssure works well for quick access to point in time backups of Windows machines without having to do a complete restore. The virtual standby function is useful as a disaster recovery or high availability solution. Recent upgrades to the product and rebranding to Rapid Recovery look promising. If your Linux machines are mission [critical] make sure your administrators test restores so they can perform them in a timely manner should the need arise.
Read full review
Pros
Bacula Systems
  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
Read full review
Quest
  • Continuous backup with deduplication and compression
  • The P to V function of the software is create. To be able to back up physical machines and create a hot spare on a virtual environment was a great selling point.
  • Can back up physical and virtual (ESX or Hyper-V).
Read full review
Cons
Bacula Systems
  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
Read full review
Quest
  • Support for newer operating systems (Windows, Linux, VMware) is slow to be added. Usually takes 3-6 months from the new version being released for it to be supported.
  • There is no way to automate the testing of the virtual standby which a lot of comparable products are able to do.
  • The software has a backup type called "base image" which is essentially taking a full backup after an unexpected shutdown of the server. If your servers crash and they are very large, this may impact your storage requirements significantly. They do now have synthetic full backups which alleviate this issue a bit but they are not perfect either.
Read full review
Likelihood to Renew
Bacula Systems
Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Read full review
Quest
No answers on this topic
Usability
Bacula Systems
This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
Read full review
Quest
No answers on this topic
Support Rating
Bacula Systems
They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
Read full review
Quest
In the very few instances we've needed support they have been quick, friendly, knowledgeable, and dedicated to servicing our needs. That has only improved since AppAssure was bought out by Quest.
Read full review
In-Person Training
Bacula Systems
The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
Read full review
Quest
No answers on this topic
Implementation Rating
Bacula Systems
Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
Read full review
Quest
Our initial installation really was not optimum. With the help from Dell Profession Services we were able to get our implementation sized correctly and better understand how to get better deduplication results
Read full review
Alternatives Considered
Bacula Systems
I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Read full review
Quest
I've been using Rapid Recovery for the last 6 years and before that we had used Backup Exec, but it was a different implementation as we were still running backups to LTO3 tapes using the full/incremental backup schemes. So Rapid Recovery (AppAssure at the time) was a big change for us, backing up to disk instead with base images and changes. I would assume Backup Exec can do this as well, but haven't used it since switching. NovaBACKUP was a lower cost solution that seemed geared towards smaller and simpler configurations
Read full review
Return on Investment
Bacula Systems
  • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
  • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
Read full review
Quest
  • AppAssure paid for itself in the first year of usage. A user deleted a major file in our SharePoint sub-site, we used the DocRetriever for SharePoint Console and were able to go back to a particular incremental date and retrieved that file.
  • One of our file shares crashed and we were able to put the physical server on a virtual standby which saved us hours of imaging and restoring of data. This allowed employees to efficiently continue their daily work without much downtime.
  • The offsite replication alone has put an ease on the company in case of any disaster. When Hurricane Sandy hit, we didn't have a solution in place which put us on pins and needles to say the least. But with AppAssure we will be able to have some comfort that all of our mission critical data is being offloaded onto our other sites.
Read full review
ScreenShots