Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppDynamics
Score 8.4 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
Cisco ThousandEyes
Score 9.0 out of 10
N/A
Cisco ThousandEyes is a Digital Experience Assurance platform that helps organizations to deliver flawless digital experiences across every network – even the ones they don’t own.N/A
Pricing
AppDynamicsCisco ThousandEyes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppDynamicsCisco ThousandEyes
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
AppDynamicsCisco ThousandEyes
Considered Both Products
AppDynamics
Chose AppDynamics
The bank has some legacy application infrastructures that only AppD can monitor. no other competitors can monitor it.
Cisco ThousandEyes
Chose Cisco ThousandEyes
ThousandEyes is great for monitoring a specific application. AppDynamics is great for monitoring many, many applications and zooming in to troubleshoot. Thousand eyes is more monitoring from the outside as opposed AppDynamics monitoring the actual platform. Dynatrace is great …
Chose Cisco ThousandEyes
They complement each other and have a good synergy with monitoring across the estate.
Chose Cisco ThousandEyes
We have investigated these products and found thousand eyes was easier to navigate the ui and setup alerts
Chose Cisco ThousandEyes
ThousandEyes include a wide range of monitoring features focusing on network and DEM. Alerts on outage on time. While we face some issues in the Datadog agent, we do not face any issues with integrating the agent with other platforms, and this feature surely makes it worth it. …
Chose Cisco ThousandEyes
This product is headed to a right direction as compared to others. Quality of support provided is terrific. There is everything I need and hardly any features missing. Delightful user experience. Excellent diagnostic tools and very responsive user interface. Clean and readily …
Chose Cisco ThousandEyes
Over the competition, ThousandEyes contains all the solutions in one place. They also have a very high price if you buy as an individual. But ThousandEyes bundle pricing is low compared to others, so overall cost effectiveness is a major factor in favor of ThousandEyes.
Top Pros
Top Cons
Features
AppDynamicsCisco ThousandEyes
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
AppDynamics
8.6
63 Ratings
12% above category average
Cisco ThousandEyes
-
Ratings
Application monitoring9.563 Ratings00 Ratings
Database monitoring7.461 Ratings00 Ratings
Threshold alerts9.261 Ratings00 Ratings
Predictive capabilities8.160 Ratings00 Ratings
Application performance management console9.260 Ratings00 Ratings
Collaboration tools7.750 Ratings00 Ratings
Server availability and performance monitoring8.933 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.831 Ratings00 Ratings
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AppDynamicsCisco ThousandEyes
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User Ratings
AppDynamicsCisco ThousandEyes
Likelihood to Recommend
9.1
(63 ratings)
8.9
(78 ratings)
Likelihood to Renew
9.1
(2 ratings)
7.5
(3 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Support Rating
8.1
(6 ratings)
9.1
(2 ratings)
User Testimonials
AppDynamicsCisco ThousandEyes
Likelihood to Recommend
Cisco
Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
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Cisco
It's a great tool for monitoring remote workers' connections. Great for monitoring the overall network. Routers, switches, collaboration, Cisco video endpoints, Great alerting tool that is built into Webex so that you receive alerts as things in your network happen. Great for monitoring connection to servers when you believe there could be latency or other issues.
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Pros
Cisco
  • AppDynamics delves deeply into traceability and profiling at the code level. By identifying and refactoring any hidden performance hogs in our code, we can directly observe the performance improvements.
  • AppDynamics provides real-time dashboards and in-depth insights into each layer of the application stack, lifting the curtain on performance.
  • AppDynamics gives us the ability to proactively detect and resolve performance issues. We are able to keep things running smoothly for our users and stop outages.
  • We can monitor stability and performance prior to, during, and following releases with AppDynamics, which helps to minimize regression risks and facilitate smooth rollouts.
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Cisco
  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
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Cons
Cisco
  • Improving the clarity and comprehensiveness of the documentation could benefit users. Clearer documentation ensures that users can make the most of all the functionalities
  • Leverages AI and machine learning for intelligent insights, aiding in issue identification and prediction.
  • Competitive, with AI-driven features becoming increasingly common in APM solutions.
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Cisco
  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
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Likelihood to Renew
Cisco
its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
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Cisco
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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Usability
Cisco
No answers on this topic
Cisco
I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
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Support Rating
Cisco
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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Cisco
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Alternatives Considered
Cisco
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
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Cisco
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
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Return on Investment
Cisco
  • AppDynamics has played a pivotal role in optimizing our applications for a seamless user experience. The proactive monitoring and quick issue resolution have translated into improved user satisfaction and increased retention rates.
  • The initial cost and effort associated with implementing AppDynamics might be considered a negative impact, particularly for organizations with budget constraints. However, the long-term benefits have justified this initial investment.
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Cisco
  • It's not about the ROI would be measured by "hey, how we can reduce that outage." That's a mission to you. That's our goal. That's when we brought this. Are we using this a lot? We use primarily, we use the thousandeyes three or four times a year when we have problems that are related. So it doesn't yield much value to us to be honest, but it's good because it can point out, but it's not even that much value to be honest.
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ScreenShots

Cisco ThousandEyes Screenshots

Screenshot of Path visibility, which demonstrates outages.Screenshot of ThousandEyes End User Monitoring, which delivers both on-demand and real-time visibility into each employee’s experience of SaaS and Internally-hosted applications, as well as underlying wireless LAN, WAN, Internet connectivity and system health.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of