What users are saying about

Appian

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Top Rated
158 Ratings
93 Ratings

Appian

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Top Rated
158 Ratings
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Score 8.3 out of 101
93 Ratings
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Score 8 out of 101

Add comparison

Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

FileMaker Pro

Despite limitations, Filemaker Pro is perfect for a company which is in constant flux and which requires a custom work flow which an out of the box solution doesn't provide. One example is that my company requires orders to be submitted where based on product type, purchase location and company category all impact the price that is charged. I've used several e-store solutions and most of these are very cut and dry. You can have a product with 1 price, the only exception is a coupon code. Filemaker allowed us to create an store that allows our users to create an order based on our crazy pricing structure.
No photo available

Feature Rating Comparison

Low-Code Development

Appian
7.6
FileMaker Pro
Visual Modeling
Appian
7.1
FileMaker Pro
Drag-and-drop Interfaces
Appian
7.5
FileMaker Pro
Platform Security
Appian
8.8
FileMaker Pro
Platform User Management
Appian
7.8
FileMaker Pro
Reusability
Appian
7.8
FileMaker Pro
Platform Scalability
Appian
6.4
FileMaker Pro

Pros

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® profile photo
  • Easy to use - we create very basic apps at one end of the scale, up to whole suites of software at the other. At the entry level, it is quick to learn and can have a "citizen developer" creating something useable and rewarding within hours.
  • Expandable - we recommend starting small with an answer to your most pressing requirement. Then as your staff get used to the way the software helps, there will naturally begin the questions - "Can we get it to do this...?"
  • Unlimited - there is no real limit to the size and quantity of data that can be stored. We have happy customers with small contacts applications under 50MB and others with huge archives of Music and Video over 100GB
  • Constantly Updating - there are new releases of the software every year or so, adding extra functionality for new directions to be taken, but the core of the software remains the same
James Kelly profile photo

Cons

  • There is an improvement required for Reporting part.
  • UX can also improve such as in consideration of some CMS system. Sometimes business usually compares the UX with some CMS systems like SharePoint.
  • Tableau or any other visualization tool integration is Key to provide Single customer View.
Ravi Joshi, PMI-ACP® profile photo
  • FMP Server can be difficult to work with at times. Not easy to migrate to a new server.
No photo available

Likelihood to Renew

Appian9.2
Based on 16 answers
Other prosed applications are under review or developement
Greg Crellin profile photo
FileMaker Pro10.0
Based on 6 answers
Based on how entrenched we are and the benefits we do garner from using FMP, it would be a lengthy and major effort to get off of FMP.
No photo available

Usability

Appian8.5
Based on 32 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold profile photo
FileMaker Pro6.5
Based on 4 answers
The usability rating I'm providing is for the development interface - the usability of the application you build is relative to how much effort is put into the application. Filemaker needs to roll out some features that are "modern" sooner rather than later. They do roll out new features every year, but at a slow pace. We generally get 1 new TRULY useful feature every year. They need to step it up some!
No photo available

Support

Appian8.4
Based on 55 answers
Would like a more personal support mechanism (i.e. if a ticket has gone back and forth, say 3 times, and still not resolved, people should get on the phone).
Keith Currie, B. Sc., PMP profile photo
FileMaker Pro9.1
Based on 1 answer
I could call or email FileMaker at any time to discuss my issue, and they were very pro-active at asking for help from me about my problem when they needed more information and at asking me if my issue was resolved.
Carl Schwarz profile photo

Implementation

Appian8.2
Based on 3 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam profile photo
FileMaker Pro10.0
Based on 1 answer
Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
Gary Teuber profile photo

Alternatives Considered

As a BPM team we evaluated several other products and narrowed the search down to IBM and Appian. We had the respective companies do a head to head demo and we were impressed with both but found that the cloud based nature of Appian was more appealing so we didn't have to support an infrastructure locally. There are pluses and minuses. As a developer it would have been more desirable to have a local installation so I had more direct access to our other local databases but the maintenance with keeping a local system up with a team of 3 IT people who were already stretched to the limits in bandwidth made the Cloud option more practical.
Galen Chock profile photo
I haven't used another product like FileMaker Pro. Previously (at other jobs), I would email my needs to our maintenance and catering staff.
Lynelle Ehart profile photo

Return on Investment

  • Master data process increased speed of processes 50%.
  • Product management processes increased timely information by 25% faster with decision making.
  • Improved accuracy of data across the enterprise as reduced issues by 20%.
Keith Currie, B. Sc., PMP profile photo
  • FM Pro has completely changed our business. We used to be very paper heavy and now everyone is fully mobile. Our time for campaigns is 5 to 8 business days when it used to take upwards of 21 days.
  • Our reporting is up to date and 'flashy'. We recently revamped our reporting and it's fully customized via FM Pro.
No photo available

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

FileMaker Pro

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FileMaker Pro More Information