What users are saying about
Top Rated
179 Ratings
121 Ratings
Top Rated
179 Ratings
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Score 8 out of 100
121 Ratings
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Score 8 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

FileMaker Pro

Despite limitations, Filemaker Pro is perfect for a company which is in constant flux and which requires a custom work flow which an out of the box solution doesn't provide. One example is that my company requires orders to be submitted where based on product type, purchase location and company category all impact the price that is charged. I've used several e-store solutions and most of these are very cut and dry. You can have a product with 1 price, the only exception is a coupon code. Filemaker allowed us to create an store that allows our users to create an order based on our crazy pricing structure.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
FileMaker Pro
Visual Modeling
Appian
7.6
FileMaker Pro
Drag-and-drop Interfaces
Appian
8.2
FileMaker Pro
Platform Security
Appian
9.3
FileMaker Pro
Platform User Management
Appian
7.6
FileMaker Pro
Reusability
Appian
7.9
FileMaker Pro
Platform Scalability
Appian
8.6
FileMaker Pro

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

FileMaker Pro

  • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
  • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
  • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
  • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
Anonymous | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

FileMaker Pro

  • I had some big complaints about how to edit calculations and scripts, and not being able to print/export PDF from server but with the last 2 versions I can't complain any more. Those got added.
  • Syncing records between iOS and Filemaker Server still requires a developer to accomplish. Although I make money doing it for others I wish there was some "central" method of syncing that everyone can follow.
Dan Doughtie | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

FileMaker Pro

FileMaker Pro 10.0
Based on 6 answers
It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
Veronica Allen | TrustRadius Reviewer

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

FileMaker Pro

FileMaker Pro 6.0
Based on 4 answers
The usability rating I'm providing is for the development interface - the usability of the application you build is relative to how much effort is put into the application. Filemaker needs to roll out some features that are "modern" sooner rather than later. They do roll out new features every year, but at a slow pace. We generally get 1 new TRULY useful feature every year. They need to step it up some!
Anonymous | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

FileMaker Pro

FileMaker Pro 7.7
Based on 9 answers
The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
Mike Memme | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

FileMaker Pro

No score
No answers yet
No answers on this topic

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

FileMaker Pro

No score
No answers yet
No answers on this topic

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

FileMaker Pro

FileMaker Pro 10.0
Based on 2 answers
Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
Gary Teuber | TrustRadius Reviewer

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

FileMaker Pro

FileMaker is still the quickest way to go from zero to having a minimum viable working solution. Simple solutions can be built in as little as a afternoon of development. It is the only tool I am aware of which allows tech savy end users with domain knowledge to build bespoke apps for their businesses without undertaking professional software development training.
Benjamin Fletcher | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

FileMaker Pro

  • Our largest client, a Comedy Promoter in the UK, have a suite of software that we created and developed for them over the last few years. The initial outlay was questioned, however the streamlining of the company and the hours saved in unnecessary admin have enabled them to grow at a much faster rate, without the need for extra support staff. The historical data collected now informs the new markets that they are exploring, removing the guesswork and instead creating new opportunities that would otherwise not have been exploited.
  • A smaller client of ours, an Events Crewing company, have a very simple contacts management application in Filemaker, which has been created to allow automatic updating from a Web Form by potential employees. This enables the boss to be on site while being able to vet new members of staff remotely. It is estimated that the initial cost of the software was recouped in the first month, and two years later they have grown in size by 33% whilst retaining the same permanent workforce, who still work the same hours.
  • The software can also be made for a single job - a Tour Manager for a major UK touring artist came to us with 300 US visas to fill in. We simply overlaid fields onto the scan of the form, and utilised the data from their established Filemaker contacts database to auto-fill the forms for them. These were then auto-emailed to each of the contacts, who updated any incorrect data, signed and returned the forms and a job that would have taken around 3 weeks took less than 2 days.
James Kelly | TrustRadius Reviewer

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

FileMaker Pro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FileMaker Pro Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appian
8.3
FileMaker Pro
8.0

Likelihood to Renew

Appian
9.0
FileMaker Pro
10.0

Usability

Appian
8.6
FileMaker Pro
6.0

Reliability and Availability

Appian
FileMaker Pro
9.0

Support Rating

Appian
8.1
FileMaker Pro
7.7

In-Person Training

Appian
9.0
FileMaker Pro

Online Training

Appian
10.0
FileMaker Pro

Implementation Rating

Appian
9.0
FileMaker Pro
10.0

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