What users are saying about

Appian

Top Rated
159 Ratings

Kony

4 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

Kony

4 Ratings
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Score 7 out of 101

Add comparison

Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Kony

Improve performance while the app is in production. The init app development in planning, the testing stage is not an ideal scenario to use KDC yet.
Henry PAN profile photo

Pros

  • Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
  • Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
  • Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.
Paul Cabrelle profile photo
  • Multi-platform capable.
  • It offers flexibility.
  • Automated coding, app preview facility, and direct API connect.
  • Saving time
Henry PAN profile photo

Cons

  • Because of the low numbers employed by our organisation, our ability to make use of an enterprise licence model has been restricted. To their credit, Appian have come up with mutually beneficial solutions to help contain costs and allow us to grow our numbers.
Paul Cabrelle profile photo
  • Manuals or instructions need to be streamlined with its high pricing.
  • It's a very intricate platform. It only performs moderately while the app is currently in operation.
Henry PAN profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
The amount of time and effort that we have spent on our applications with Appian almost guarantees that we will be renewing our licenses. The ROI of Appian has been very benfical
Helmut Arnold profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
I think anyone should be able to use the product. It doesn't take a programmer to use it even though I am a programmer and it did help me to understand things quickly, it isn't a requirement and most people who are able to understand basic workflow concepts can pick up the product easily.
Galen Chock profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.3
Based on 52 answers
There are lots of materials online. However, it would be easier for users to have specific training and/or specific videos based on the projects they are working on.However, we are having 3rd party vendor (Bits in Glass Inc.) to provide us with support in Appian development. We are also going through various Appian training videos available online such as YouTube.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

As a matter of fact, I was not part of the selection process when Appian was selected for SADIE project. Appian was selected because of its quick application development capability. I heard - someone from the 3rd party development company mentioned - that anything can be built between 4-6 months (of course, enough time and adequate resource availability are factors to consider).
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
We are using KDC to migrate EPIC applications. So far, we are using it for our projects, billing and finance apps. We are also working on extending it to other departments. It is being used by an entity (TSO).

KDC got the best score in the PoC.
Henry PAN profile photo

Return on Investment

  • We were not able to implement all of the projects we had going before our company was bought out by another competing company. The new company decided to abandon Appian even though it was a good tool.
  • That being said, I was able to roll out three of the projects that I was working on even though they were not used by the company due to the selling of our company.
Galen Chock profile photo
  • Positive on ROI. I'm constantly utilizing Kony since it's a robust tool capable of publishing.
  • It also shares prototype creations of apps in a highly intuitive and customizable environment. It provides a preview of apps in real-time. Collaboration is seamless. Important functionality includes smartphone features (without any written code involved) and accessibility to a browser, maps, and SMS.
  • Trying to understand the user manual can be challenging since there are way too many features available. All of them aren't really necessary for beginners. And they've yet to offer them in a "phased" approach.
Henry PAN profile photo

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Kony

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Kony More Information