What users are saying about
Top Rated
159 Ratings
4 Ratings
Top Rated
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101

Add comparison

Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

Kony

Improve performance while the app is in production. The init app development in planning, the testing stage is not an ideal scenario to use KDC yet.
Henry PAN profile photo

Pros

  • Easy to implement workflow.
  • Easy to build wireframes and UIs.
  • Option to utilize various build it objects and apply those on the UIs.
Kaisar Hossain (MBA PMP, 6 Sigma, Scurm/ profile photo
  • Multi-platform capable.
  • It offers flexibility.
  • Automated coding, app preview facility, and direct API connect.
  • Saving time
Henry PAN profile photo

Cons

  • Licensing model is too restrictive both from a purchasing perspective (blocks) as well as cost for use (need license even if the only step in a process is to approve or initiate something).
  • The memory database should archive process execution results to a SQL database versus needed to build this to reporting analysis and trending reports for process metrics.
  • Canned reporting should be available for process metrics so these do not need to be built, i.e. this is a BPM tool so I should be able to report on metrics not just what is current or completed in the memory database but for whatever timeframe I decide to keep.
  • Improved support model in which you can talk to someone versus submitting ticket and getting bogus responses.
Keith Currie, B. Sc., PMP profile photo
  • Manuals or instructions need to be streamlined with its high pricing.
  • It's a very intricate platform. It only performs moderately while the app is currently in operation.
Henry PAN profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
Other prosed applications are under review or developement
Greg Crellin profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
Overall I would say Appian is pretty easy to use. The learning curve for building forms and simple processes is short. However, a significant benefit of Appian is its use of business logic. In this case the user will need a deep understanding of logic statements (If, Or, And, etc). Also, to better use the data then a designer should have a good understanding of setting relationships between data points, building DB views and SQL queries. To realize the full power of Appian it does take someone with some development experience a good 6-12 months to be a well-rounded developer/designer. Also, it will help if the person doing the designing has some information architecture, interaction design experience. Knowledge on how organize data, layout forms, establish design patterns, will make the use of the forms easier.
Michael Campbell, PMP,CSM profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
They are prompt in their responses, and helpful in finding the root cause of issues, although I think if Appian could provide a better tool to debug code it will reduce the need for support in general.
Mina Labib profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Against programming languages like .NET and Java, Appian is faster to design and develop applications, but it lacks the flexibility in UI and advanced debugging tools. Against Pega, Appian is easier to use and less expensive.
Mina Labib profile photo
We are using KDC to migrate EPIC applications. So far, we are using it for our projects, billing and finance apps. We are also working on extending it to other departments. It is being used by an entity (TSO).

KDC got the best score in the PoC.
Henry PAN profile photo

Return on Investment

  • The business users already are showing excitement to the idea that they can convert their manual process into automated and computerized process.
  • Managers are happy to find a place where they can track work and get a quick idea about how progress or lack of is there.
Mina Labib profile photo
  • Positive on ROI. I'm constantly utilizing Kony since it's a robust tool capable of publishing.
  • It also shares prototype creations of apps in a highly intuitive and customizable environment. It provides a preview of apps in real-time. Collaboration is seamless. Important functionality includes smartphone features (without any written code involved) and accessibility to a browser, maps, and SMS.
  • Trying to understand the user manual can be challenging since there are way too many features available. All of them aren't really necessary for beginners. And they've yet to offer them in a "phased" approach.
Henry PAN profile photo

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Kony

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Kony More Information