Appsee vs AT Internet

Likelihood to Recommend

Appsee was a great choice and addition before their struggle with Apple over user screen recording. Now that that's gone, its insights are rather basic and not worth the price point. This would be a perfect analytics platform for a company looking to increase its user experience, new on-boarding, or going through a redesign to see user activity and reactions, but not anymore.

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Evan Laird

Chief Marketing Officer

DinelyInternet, 1-10 employees

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AT Internet is great if you have a wide breadth of users at different skill levels. If people using the tool are only going to be doing very basic analysis or only very detailed analysis, the scope of AT Internet may not be what you need. In our implementation of AT Internet, we have really advanced users as well as very basic users, so all of the applications available get used. AT Internet is also great when you need to perform multi-dimensional reporting. In Google Analytics it's not really possible to create a report in the interface that has more than two dimensions, which is very limiting. AT Internet allows you to add as many dimensions as you want to each analysis, as well as an unlimited number of metrics. Some metrics and dimensions don't play nicely together, however, so you really have to take the time to learn which are crossable, which involves a combination of questioning the support center and trial and error.

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Verified User

Director in Marketing

Computer Software Company, 501-1000 employees

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Pros

User session recordings of individual users
Touch heatmaps and unresponsive gestures

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Verified User

Employee in Product Management

Consumer Goods Company, 10,001+ employees

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Reliable data. AT Internet provides metrics adjusted with Digital Analytics Association, giving clear metrics meaning description and help you understand data in a right way.
Flexible system. The data is stored in a raw, non-aggregate way, web interface provides a powerful segment constructor, including user-based segments (cohort) and here's REST API for any data to work with it in a custom way.
Professional team. Digital Analytics Consultants here understand both the tool and web digital analytics tasks excellent. They help to define your objective, configure the tools and understand data in a right way.

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Dmitry Kharitonov

Digital Director of Business Products

РБКMedia Production, 1001-5000 employees

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Cons

The user screen recording was quickly shut down on Apple devices after about a week of us using Appsee. Now it's just basic boxes which aren't nearly as helpful or insightful in bettering our user experience. If we would have known this would happen, or that Appsee didn't have that feature, we wouldn't have gone with them.
No integration with Branch (the world's best and probably biggest attribution platform).

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Evan Laird

Chief Marketing Officer

DinelyInternet, 1-10 employees

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I would say the limitations on multi-sites assessment, but they are about to be broken with Data Query V3.
Tableau connector limitations, but they are mainly due to Tableau constraints, which doesn't accept direct REST API calls (no issue with Power BI).

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Denis Rousseau

Web Analytics Expert - BI Architect (freelance)

Schneider ElectricElectrical/Electronic Manufacturing, 10,001+ employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

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AT Internet 7.6

Based on 9 answers

The AT Internet teams always works on improving their products. I had the opportunity to see a demonstration of some future products: they will be more user friendly, easier to use, and faster at providing data. Moreover, meeting them in the different events they organize is always a pleasant and enriching experience.

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Denis Dupouy

Webanalyst

Mon chat aime la photo - mcalp.frInternet, 51-200 employees

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Support

No score

No answers yet

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AT Internet 8.6

Based on 11 answers

The entire team at AT Internet has been outstanding in their level support. From the discovery/evaluation phase through implementation and to day-to-day, our voice has always been heard and we have felt like a partner with them as opposed to a client-vendor relationship. Not only do we access their Support Team in a number of ways, they also maintain a comprehensive Help Centre online.

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Todd Reinhart

Sultan of Success

Nxtbook Media, LLCComputer Software, 11-50 employees

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Alternatives Considered

Appsee set itself apart from competitors with the user screen recording, but since that is no longer a good feature on iOS, it makes Appsee's competitive advantage obsolete. Its data analytics, funnels, and crash reporting are relatively basic or haven't lead to any breakthroughs. I would stay away from Appsee, save your money, and go for a platform like Mixpanel if possible, which has analytics, attribution, and engagement for the same if not cheaper price.

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Evan Laird

Chief Marketing Officer

DinelyInternet, 1-10 employees

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AT Internet is more expensive than Google Analytics but we have better support with AT Internet and their teams are very reactive. Compared to Adobe Analytics, AT Internet is usually cheaper but with the same benefits and a more comprehensive team. I think the main difference between AT Internet and its competitors is that the people at AT Internet are always there to help.

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Benoît Gaillat

CEO

MOBIBOTComputer Software, 1-10 employees

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Return on Investment

Better conversion rates
Less bugs/crashes
Better user retention

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Verified User

Employee in Product Management

Consumer Goods Company, 10,001+ employees

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Strong increases in the completion rate of our online forms.
Bridge with 3rd party tools that enables us to push deeper in our analysis & make the right data-driven decisions. Eg. A/B testing tool.
Building data-driven reports thanks to an easy to use API.

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Verified User

Director in Marketing

Financial Services Company, 51-200 employees

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Appsee vs AT Internet

Appsee

AT Internet

Pros

Cons

Likelihood to Renew

Support

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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