What users are saying about

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings

Rallybound

3 Ratings

Apricot by Social Solutions<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
91 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

Rallybound

3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.5 out of 101

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Likelihood to Recommend

Apricot by Social Solutions

Our organization has implemented Apricot by Social Solutions for case management, and it has been a phenomenal fit. We will also be using it for volunteer management. While we have not used it at an administrative level, I've heard other users suggest getting the greatest ROI by using it for all administrative functions such as submitting timesheets or PTO requests
Angela Maher profile photo

Rallybound

Rallybound excels in the peer to peer space. We have many walks and runs and these run flawlessly through Rallybound. If your situation is more around major donors or general donations, this is not the product for you.
Jessica Martin profile photo

Pros

  • Apricot by Social Solutions is very user-friendly. Staff training and use has been a breeze. Staff and volunteers very quickly pick up on the navigation which creates confidence and user empowerment.
  • Apricot by Social Solutions is flexible. Organizations can adjust the software to match their structure during the implementation phase and easily make adjustments on their own after implementation.
  • Apricot by Social Solutions is affordable. It is still a significant investment for an organization that has not previously purchased case management software, but in comparing twelve different software solution options, Apricot by far offered the greatest value.
Angela Maher profile photo
  • Integration with Salesforce is exactly what we were looking for.
  • Easy to make fundraising pages.
  • Easy for us to communicate with our team captains and fundraisers.
Jessica Martin profile photo

Cons

  • Speed of access leaves something to be desired
No photo available
  • Communication around new features and updates could be better.
  • Ticketed event pages could have more custom options.
Jessica Martin profile photo

Likelihood to Renew

Apricot by Social Solutions9.7
Based on 2 answers
I went to the Summit a few weeks ago to learn about the future expansion and vision of Social Solutions. I already been with Apricot for 5 years and researched other products I still come back to Apricot and where it can grow with us.
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Usability

Apricot by Social Solutions10.0
Based on 1 answer
Very well design, almost anyone can use
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Support

Apricot by Social Solutions10.0
Based on 1 answer
Every time we have a problem it is resolved
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Implementation

Apricot by Social Solutions10.0
Based on 1 answer
Take the time to learn apricot and all the functions before implementation. Know what the end results are before designing forms
Terri Willis, MPA profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We selected Apricot to warehouse our client data and to be able to serve as a backup to our data reports for our funder. Apricot is more fluid than the three (3) entities I've worked with in the past. In other words, Apricot allows us to now go from Intake Form data entry directly to Reporting, as we've figured out how to generate corresponding report features on the platform. We can generate reports and see reporting information whenever we want, especially in times ahead of our actual need to deliver reports to the funder; whereas with the other platforms, I was not able to generate reports from those entities with direct client Intake information.I truly enjoy the secure web form feature, too, because it allows clients to enter information on-the-spot at our center, eliminating the middle man (my staff) having to do it. Ultimately, we cut down on the days we take to generate reports, altogether, and are able to repurpose that newfound time to program delivery and program recruitment.
Heath Carelock profile photo
RE and Luminate never worked for us. There were too many bugs and features that didn't exist. Luminate was hard to navigate for our fundraisers and didn't sync with RE as it should have.Rallybound does all the things that Blackbaud couldn't, including being user friendly.
Jessica Martin profile photo

Return on Investment

  • Increased speed of reporting, allowing us to provide data quickly when requested on the fly
  • Ease of use, reducing training costs
  • Employees able to access the program from anywhere, increasing productivity
No photo available
  • The time we have saved because RB exports directly into Salesforce is huge.
  • We have exponentially less users call with questions about creating their pages.
Jessica Martin profile photo

Pricing Details

Apricot by Social Solutions

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Apricot by Social Solutions Editions & Modules
Apricot by Social Solutions
Edition
Apricot Essentials
$0
Apricot
$0
Additional Pricing Details
Pricing for Apricot is driven by individual usage and needs of your nonprofit. Your organization isn't one-size fits all, so neither is our pricing.

Apricot by Social Solutions More Information

Rallybound

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Rallybound Editions & Modules
Rallybound
Additional Pricing Details

Rallybound More Information