Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aptean CRM
Score 8.7 out of 10
N/A
CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A
Thryv
Score 8.8 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
Pricing
Aptean CRMThryv
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Aptean CRMThryv
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Aptean CRMThryv
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aptean CRM
9.2
2 Ratings
18% above category average
Thryv
-
Ratings
Customer data management / contact management10.02 Ratings00 Ratings
Workflow management9.02 Ratings00 Ratings
Territory management9.02 Ratings00 Ratings
Opportunity management9.02 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
Contract management10.02 Ratings00 Ratings
Quote & order management9.02 Ratings00 Ratings
Interaction tracking9.02 Ratings00 Ratings
Channel / partner relationship management9.02 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aptean CRM
9.7
2 Ratings
26% above category average
Thryv
-
Ratings
Case management9.02 Ratings00 Ratings
Call center management10.02 Ratings00 Ratings
Help desk management10.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aptean CRM
9.5
2 Ratings
23% above category average
Thryv
-
Ratings
Lead management10.02 Ratings00 Ratings
Email marketing9.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
Thryv
-
Ratings
Task management10.02 Ratings00 Ratings
Billing and invoicing management9.02 Ratings00 Ratings
Reporting8.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
Thryv
-
Ratings
Forecasting9.02 Ratings00 Ratings
Pipeline visualization9.02 Ratings00 Ratings
Customizable reports9.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aptean CRM
9.0
2 Ratings
17% above category average
Thryv
-
Ratings
Custom fields9.02 Ratings00 Ratings
Custom objects9.02 Ratings00 Ratings
Scripting environment9.01 Ratings00 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Aptean CRM
8.5
2 Ratings
2% above category average
Thryv
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aptean CRM
9.5
1 Ratings
27% above category average
Thryv
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement9.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Aptean CRM
9.5
1 Ratings
28% above category average
Thryv
-
Ratings
Marketing automation10.01 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aptean CRM
9.0
1 Ratings
18% above category average
Thryv
-
Ratings
Mobile access9.01 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
9.2
8 Ratings
19% above category average
Dynamic content00 Ratings8.97 Ratings
Ability to test dynamic content00 Ratings9.17 Ratings
Landing pages00 Ratings10.01 Ratings
Mobile optimization00 Ratings8.88 Ratings
Email deliverability reporting00 Ratings9.17 Ratings
List management00 Ratings8.96 Ratings
Triggered drip sequences00 Ratings9.73 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
8.1
7 Ratings
11% above category average
Lead nurturing automation00 Ratings8.76 Ratings
Data quality management00 Ratings8.66 Ratings
Automated sales alerts and tasks00 Ratings7.06 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
9.0
5 Ratings
9% above category average
Calendaring00 Ratings9.05 Ratings
Event/webinar marketing00 Ratings9.04 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
6.7
8 Ratings
8% below category average
Social sharing and campaigns00 Ratings9.48 Ratings
Social profile integration00 Ratings4.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
6.6
7 Ratings
9% below category average
Dashboards00 Ratings9.27 Ratings
Standard reports00 Ratings8.67 Ratings
Custom reports00 Ratings2.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Aptean CRM
-
Ratings
Thryv
8.3
6 Ratings
15% above category average
API00 Ratings8.03 Ratings
Role-based workflow & approvals00 Ratings8.92 Ratings
Customizability00 Ratings8.15 Ratings
Best Alternatives
Aptean CRMThryv
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Kentico Xperience
Kentico Xperience
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Aptean CRMThryv
Likelihood to Recommend
9.0
(2 ratings)
9.5
(8 ratings)
Usability
9.0
(1 ratings)
9.0
(2 ratings)
Support Rating
9.0
(1 ratings)
10.0
(4 ratings)
User Testimonials
Aptean CRMThryv
Likelihood to Recommend
Aptean
As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
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Thryv
What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
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Pros
Aptean
  • Simple: it isn't too convoluted with too many features
  • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
  • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
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Thryv
  • Customer service is FANTASTIC!
  • Put regularly used and needed tasks under one umbrella.
  • Makes it easy to schedule and post to Social Media
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Cons
Aptean
  • I was expecting some more flexibility in it.
  • Its customer support is highly non-vigilant and should learn how to work responsibly.
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Thryv
  • Offer an automated rewards program for my customer based on their spending and their referrals.
  • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
  • Maybe providing apps.
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Usability
Aptean
Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
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Thryv
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
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Support Rating
Aptean
Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
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Thryv
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
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Alternatives Considered
Aptean
IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
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Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
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Return on Investment
Aptean
  • Improved interaction with customers for incident management.
  • Greatly improved opportunity management.
  • Lead management for marketing is improved and centralized.
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Thryv
  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
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ScreenShots

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments