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Apteligent

2 Ratings
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Score 9.8 out of 101

Dynatrace Data Center RUM

9 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Apteligent

Crittercism is best as a bread crumb trail, stack track logging service to debug applications when you have an issue detecting a problem in your application. Its strength is not as a real-time logging platform to allow you to view production logs in real-time. However, it would be an extremely beneficial feature for Crittercism to add.
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Dynatrace Data Center RUM

It works really well on all things based on HTTP and the specific decodes it supports. There are guides for configuring but they are not "hard" as you can tweak and twist the decode with RegExs .For the other decodes included, the same applies. You also have full freedom to draw reports backwards and forwards as all data is exposed in the DMI (Data Mining Interface).It also sports a nifty Smartphone interface where you can control what is being published in a role-based setup, making sure your managers only get what they ask for and are spared the techie details.
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Feature Rating Comparison

Application Performance Management

Apteligent
Dynatrace Data Center RUM
8.3
Application monitoring
Apteligent
Dynatrace Data Center RUM
10.0
Database monitoring
Apteligent
Dynatrace Data Center RUM
8.0
Threshold alerts
Apteligent
Dynatrace Data Center RUM
10.0
Application performance management console
Apteligent
Dynatrace Data Center RUM
10.0
Collaboration tools
Apteligent
Dynatrace Data Center RUM
4.0
Out-of-the box templates to monitor applications
Apteligent
Dynatrace Data Center RUM
10.0
Application dependency mapping and thresholding
Apteligent
Dynatrace Data Center RUM
9.0
Virtualization monitoring
Apteligent
Dynatrace Data Center RUM
9.0
Server availability and performance monitoring
Apteligent
Dynatrace Data Center RUM
10.0
IT Asset Discovery
Apteligent
Dynatrace Data Center RUM
3.0

Pros

  • Crash Reporting
  • Network Insights
  • Crash Trends
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  • The ability to correlate Citrix users and their performance to an actual backend application.
  • Full insight into SAP over all the protocols as well as the customized code makes DCRUM a nice augmention to Solution Manager.
  • The high capacity to decode 20 Gbps traffic on a single box/probe makes it easy to slot in even in high density populated DCs.
  • In an effort to help understand and decode unknown traffic the configuration wizard helps and suggests what things to use in the datastream, since hardly any customers have documentation that covers the network traffic/protocol.
  • It's also very handy to be able to define specific traffic to/from a node as Software Services when they are a shared resource, such as a database, web farm or a DNS. That enables you to cherry pick from as many software services as you want when building the application delivery chain which makes up what a user perceives as "an application".
  • High capacity netflow processing helps you to get insight into devices that might be out of reach for various reasons.
  • One very convenient thing is the self-monitoring/maintenance of the system. Often the installations are left running for a very long time and there is comfort in knowing that they will maintain themselves with data rollup and cleaning tasks so you won't be met by a blank screen due to a full HD or the inability to restart without user intervention.
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Cons

  • Pointing to exact line number of the crash
  • A more explicit navigation bar (a little confusing for the user)
  • Third-party API specific crash reporting (instead of just listing the endpoint)
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  • Major upgrades process is sometimes unpredictable.
  • The use of SQL Server should be evaluated for something else.
  • Easier SSL key handling.
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Usability

No score
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No answers on this topic
Dynatrace Data Center RUM10.0
Based on 1 answer
Best of breed.
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Support

No score
No answers yet
No answers on this topic
Dynatrace Data Center RUM9.0
Based on 1 answer
The only thing missing for a 10, would be if they texted or called you back.
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Alternatives Considered

I use both for different purposes. Twitter Fabric integration was easier for setup purposes and documentation was a lot clearer than Crittercism and geared towards Swift more so than Objective-C. Twitter Fabric is also better with real-time emails pointing to exact line number for a bug. Crittercism is better for bread crumb trails and stack traces to see the user flow and how a problem ending up becoming a problem in the first place.
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There are a number of similar products in the field. Their challenge is that they are usually very hardware demanding or very narrow in terms of what questions they address as well as to what solution/protocol they can work with. Most of them are not so flexible as DCRUM and their support is traditional whilst the DevOps lab at Dynatrace is very agile and quick to respond.
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Return on Investment

  • Allow us to release iOS versions quicker to the app store
  • Help us solve bugs and view bread crumb trails on money-making actions within the API
  • Points us to problems in the stack trace with a direct correlation to our route creation aspect in the app
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  • It has reduced the number of war rooms as well as the number of people involved to address issues.
  • It helps in utilization trending for network capacity.
  • It has prevented poor solutions from hitting production.
  • When the various business units launch own initiatives such as third party tools or new platforms, it's become extremly easy to detect.
  • The reports help in the field of continuous improvement as any changes are immediately discovered and can be compared to history. Deviations from what you have decided as a tolerance corridor can be used to trigger alarms, both positive and negative.
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Pricing Details

Apteligent

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dynatrace Data Center RUM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details