ARGUS by Altus Group vs. RealPage Investment Management

[Argus is] the best property valuation tool on the market but you also can't really do any advanced property valuations without Argus. It's an industry standard and while there are competitors, they do not approach the same feature set or institutional usage the Argus has.

Incentivized

When it comes to collecting data for analysis RealPage does an excellent job thoroughly collecting everything we may need from the moment when a person is applying up until a lease is signed.

Incentivized

• Financial forecasting
• Property Valuation
• Improves Decision Making

Incentivized

• E-signature collection
• Data syndication
• Report exports

Incentivized

• Price
• Only game in town

Incentivized

• Crashing: must be solved much quicker
• Lease document updates

Incentivized

Argus is the type of program that is very difficult to just sit down and figure out. Our analysts must have formal training in order to use it. The standard is a three day classroom course that is offered on a pretty regular basis.

Incentivized

Support is pretty good. The techs are pretty knowledgeable about the product and confident. You don't feel like they are just going through the knowledgebase and they are easy to understand. I have also never been stuck on hold for a long period of time to speak to someone.

Incentivized

Adding a rider to a lease on one property or several properties can be a headache and support is not very responsive. You can always use the customizable rider option, but on many occasions that portion is needed for something else and it shouldn't be used instead of a rider which should be permanent. This is extremely frustrating when leases have to be made in a timely matter; however, this is a support issue rather than a software issue. A mobile app would be amazinggggg and/or a more user-friendly mobile web experience.

Incentivized

• It is costly
• But the best tool out there
• A vital decision making tool.

Incentivized

• Time effective
• User-friendly
• We've become quite dependent on it, when something goes wrong, there's panic.

Incentivized