Armor vs. Skyhigh Cloud Access Security Broker

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Skyhigh is best suited for notifying us of the bad services which are being run in the organization. It really reduces the time it takes for in-depth analysis of proxy logs. It is also helpful for notifying us of any abnormal activities performed by the users in the cloud apps. For example, if a user has left the company and then there was a huge amount of files downloaded from his drive, we may not have known. Here, Skyhigh helps by notifying us of anomaly-like data (high amounts of download and upload activities performed). This is one of the best scenarios I can say, where we see what actually is happening in the cloud drives for the organization. It also helps by notifying if there is any service or activity performed against any sort of compliance with its own mechanisms.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Highly accurate and detailed analysis
• Identifies and rates high risk resources
• Can be easily fused with several other apps especially Microsoft Office
• The encryption service

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• UI side is not that great.
• Hard to detect every attack or event.
• Not work in real time means there is a latency in detection.

Incentivized

Skyhigh is a leading CASB helps in identifying the bad services and protecting user data with a detokenization feature and also with the anomalies triggering alarms to customers for any suspicious activities. It provides users by providing blocking script to block service on the proxy or firewall and also shows the abilities to the user to balance the weight of risk service.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

We felt like when we looked at at Netskope, Skyhigh had the most complete vision. They also have custom apps which I am not aware of other services being able to do

Incentivized

• Reduction of high risks.
• Allowed to set up policies.