Aruba is expensive. Very expensive compared to Unifi. Their power requirements tend to be higher as well. It makes Unifi an easy choice over Aruba. That being said, Arubas are very well made devices. I feel their interfaces are a bit more cumbersome than Unifi. Between …
They are two different animals. One was an enterprise-level CLI-based deployment/management tool I used at VZW and the other is a GUI deployment/management tool fit for small/medium businesses that don't want to devote teams of people to manage it.
We have compared other lines of wireless APs and have not been able to find a reason to switch. Ubiquiti's pricing model wins compared to Cisco and other's subscription-based models. We cannot find enough functionality in the more expensive lines to justify switching.
Ubiquiti is a large product line. The switches are great, but only layer 2, and don't have a ton of super advanced features. So they won't meet everyone's needs. The Access points have most features people need, and are a fantastic performer for the price. The UniFi Security …
It is possible that we have a bad luck with the deployment. However, It is capable to perform enterprise-level security to fit some of the organization's standards. With Airwave and other tools, it's easy to manage and administrate your wireless environment. Make aware of the IPsec tunnel from each user to the controller if you are using Clearpass for NAC. If you have a remote office with local resources, you will need controller or IAP to route traffic locally. If you have many remote offices, you will need to deploy controllers or IAP in each office, which lead to additional cost and management.
In the past few months we purchased thousands of dollars in brand new networking equipment from Ubiquiti. IT DOES NOT WORK CORRECTLY We bought 2 sets of hardware. 1 for home office and 1 for work. They both have the same issue (internet stops working). We have emailed literally dozens of times with customer service and they have not been able to resolve the issue. We have requested escalation to more trained technicians and have asked them to log into our system to assess. None of this has happened and our internet continues to intermittently work.
They offer both a controller-based and controller-less option. This allows customers of all sizes to deploy a wireless network without the upfront cost of controller hardware. A controller can be added later.
Aruba also offers Airwave which is a single management point for all AP swarms in the environment. It offers many reporting features as well as visual RF maps displaying heatmaps of the AP signals and client positioning.
The Aruba Access Point we have (224s and 225s) also offer both PoE and external power supplies for those smaller deployments that may not have PoE capable switches.
Most of the AP's are highly reliable and can be used indoors or in covered outdoor spaces.
Outdoor Mesh AP's with an external directional antenna can effectively cover outdoor spaces with dual band wifi better than much more expensive APs.
Unifi Protect via the Cloud Key Gen2+ is probably the slickest, most affordable IP camera system on the market right now.
Unifi controller is powerful yet simple to administrate.
Remote management of entire networks through a single pane of glass is easy to accomplish with the Unifi controller.
Cloud Key Gen2 solves problems with the first Cloud Key wiht a built-in battery backup.
When you are "full stack" Unifi with wifi, network switches and gateways, the control you can wield over a network in just a few clicks and the amount of data you can glean from a quick glance in the controller is incredibly impressive. It makes an IT guy wish every product/service could be so tightly and well-integrated.
Community support is excellent, Unifi staff monitors their official forums and responds to almost every thread.
We have had a bunch of these stop working after a power outages. We are guessing a surge or something caused them to stop working.
Some of the documentation is outdated. It seems they like to make changes to how things work and it usually mean less access and insight into the devices you manage.
The auto signal strength feature could use a little work. It seems like even when we turn it down all the way it tries ot increases the signal strength.
Aruba Networks Wireless LAN is very intuitive to use. After the initial learning curve for the Aruba OS platform, it is straightforward. Day-to-day tasks, such as deploying an access point with a configuration, are very straightforward. Standard incremental system upgrades are also very intuitive. If you have any past experience with Aruba network switching or Cisco switching, the command structure is relatively similar.
UniFi's system is intuitive in how options are placed and explained throughout the interface. What is not directly explainable within the interface, Ubiquiti does provide several knowledgebase documents explaining best practices and methods of troubleshooting when things don't go exactly right. We've been using them for over three years, and the benefits vastly outweigh any negatives we could come up with on the equipment and system.
It is a reliable and complete solution for providing wireless network to users. I had no technical problems during those years. The Aruba controller and access points have always worked very well and we have greatly improved the relationship with customers and we now have absolute control over the wireless network traffic. It has quality assurance and support with efficient service as well.
Support tickets can be proactively created within the dashboard with full detailed documentation. The Ubiquiti website provides detailed documentation on support. Forum and user groups also provide the interested community with information that covers all aspects of issues or questions users can encounter with the latest and most updated information.
Cisco Aironet did not even compare to Aruba, Aruba was so far advanced from Cisco back when we used them. Aruba solved several business problems all in one ecosystem, all Cisco did was acted as somewhat intelligent Access Points. Aruba enabled us to leverage VoIP, use APs as VPN endpoints/devices, manage individual devices as assets, etc.
Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.
The newest version upgrade is somewhat cumbersome as they want us to replace hardware, which seems silly, so we are on the most current legacy supported version. Once unsupported, we will need to replace hardware.
The access points and switch were extremely affordable and we've had minimal downtime over the life of the products.
The switch was in our main rack and there was a bug in the firmware that would reboot the switch if you made a change to one of the switch ports (that was not in use at the time). This caused our entire organization to have a network outage, in the middle of the day. Fortunately we didn't have any customer refunds to issue. We've had to purchase different switches for the main racks, and place the UniFi switch in a better suited place.
