What users are saying about
53 Ratings
Top Rated
21 Ratings
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100
Top Rated
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

AskNicely

AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
Nikhil George | TrustRadius Reviewer

Survey Anyplace

I can't imagine a straightforward situation where it would not be a fit. I picked it up in about 20 minutes and the help is always there if I can't figure it out by myself. I use the basic version that fits with my budget, but I know there's a lot more there if I should ever need it.
Anna Kennedy | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

AskNicely
8.2
Survey Anyplace
8.0
Survey templates
AskNicely
8.5
Survey Anyplace
7.8
Themes
AskNicely
7.9
Survey Anyplace
7.7
Custom logo/branding
AskNicely
8.3
Survey Anyplace
8.6

Survey Content

AskNicely
8.7
Survey Anyplace
8.4
Changes to live survey
AskNicely
8.8
Survey Anyplace
8.4
Question design help
AskNicely
8.7
Survey Anyplace
8.3
Multiple question types
AskNicely
8.5
Survey Anyplace
8.5

Survey Logic

AskNicely
7.9
Survey Anyplace
8.5
Survey logic flexibility
AskNicely
7.9
Survey Anyplace
8.5

Survey Reporting & Analytics

AskNicely
8.4
Survey Anyplace
8.0
Response tracking
AskNicely
8.9
Survey Anyplace
8.4
Data export
AskNicely
8.5
Survey Anyplace
8.3
Standard reports
AskNicely
8.3
Survey Anyplace
8.3
Custom reports
AskNicely
7.9
Survey Anyplace
7.7
Analytics
AskNicely
8.4
Survey Anyplace
7.5

Survey Administration & Security

AskNicely
8.8
Survey Anyplace
5.9
Access controls
AskNicely
8.9
Survey Anyplace
6.8
Compliance
AskNicely
8.7
Survey Anyplace
5.0

Survey Distribution

AskNicely
8.4
Survey Anyplace
5.9
Vendor-offered crowdsourcing
AskNicely
8.1
Survey Anyplace
Respondent restrictions
AskNicely
8.6
Survey Anyplace
5.9

Pros

AskNicely

  • NPS Surveys - Easy to access and use and branded for our company.
  • Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
  • Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
Joel DeWitt | TrustRadius Reviewer

Survey Anyplace

  • Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets.
  • Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys.
  • Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach.
Anonymous | TrustRadius Reviewer

Cons

AskNicely

  • Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
  • I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
  • More, not fewer plan options
Jim Ford | TrustRadius Reviewer

Survey Anyplace

  • Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.
Anonymous | TrustRadius Reviewer

Usability

AskNicely

No score
No answers yet
No answers on this topic

Survey Anyplace

Survey Anyplace 8.5
Based on 3 answers
It's a really well-thought-through user experience for survey creators, on the design from and the UX for participants. Well done Survey Anyplace.
Anna Kennedy | TrustRadius Reviewer

Support Rating

AskNicely

No score
No answers yet
No answers on this topic

Survey Anyplace

Survey Anyplace 9.1
Based on 4 answers
They always get back to me so quickly with a good response so I can keep moving, I really appreciate that
Justin Rasik | TrustRadius Reviewer

Alternatives Considered

AskNicely

We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
Art Taylor | TrustRadius Reviewer

Survey Anyplace

Survey Anyplace is an excellent piece of software.
It can create in depth surveys and has a huge functional capability! I would highly recommend using Survey Anyplace for any business as it is so adaptable!
The support team are fabulous and always on hand to answer any queries and set up Zoom calls for more tailored help! Mark has been brilliant in helping me to create a complex survey!
Anonymous | TrustRadius Reviewer

Return on Investment

AskNicely

  • Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
  • Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
  • Ask Nicely is a great way to follow up with all customers who have not had a good experience
Anonymous | TrustRadius Reviewer

Survey Anyplace

  • As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
  • We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AskNicely

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AskNicely Editions & Modules

Additional Pricing Details

Survey Anyplace

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Survey Anyplace Editions & Modules

Edition
Free$0
Essential$392
Professional$592
EnterpriseOn request
ReportROn request
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AskNicely
8.9
Survey Anyplace
8.8

Usability

AskNicely
Survey Anyplace
8.5

Support Rating

AskNicely
Survey Anyplace
9.1

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