Medallia Digital Experience Analytics vs. Piano Analytics
Medallia Digital Experience Analytics vs. Piano Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Medallia Digital Experience Analytics | N/A | Medallia Digital Experience Analytics (formerly Decibel Insight) is a heat mapping and web analytics solution. The solution provides visibility into every user's experience to identify the biggest opportunities for growth. Automatically scoring every experience, Medallia DXA is designed to uncover the biggest opportunities to improve the user's digital presence, strengthen customer relationships, and generate more revenue. | $40 per month | |
Piano Analytics | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
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More Pricing Information |
Medallia Digital Experience Analytics | Piano Analytics | |
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Top Cons |
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Medallia Digital Experience Analytics | Piano Analytics | |
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Small Businesses | Smartlook Score 8.5 out of 10 | StatCounter Score 9.0 out of 10 |
Medium-sized Companies | Siteimprove Score 8.7 out of 10 | Siteimprove Score 8.7 out of 10 |
Enterprises | Contentsquare Score 8.6 out of 10 | Quantum Metric Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Medallia Digital Experience Analytics | Piano Analytics | |
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Likelihood to Recommend | 6.9 (3 ratings) | 8.0 (120 ratings) |
Likelihood to Renew | 7.3 (1 ratings) | 8.0 (18 ratings) |
Usability | - (0 ratings) | 8.3 (8 ratings) |
Availability | - (0 ratings) | 9.5 (8 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.9 (98 ratings) |
In-Person Training | - (0 ratings) | 5.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Medallia Digital Experience Analytics | Piano Analytics | |
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Likelihood to Recommend | Medallia | Piano Software |
Pros | Medallia | Piano Software |
Cons | Medallia | Piano Software |
Likelihood to Renew | Medallia | Piano Software |
Usability | Medallia No answers on this topic | Piano Software |
Reliability and Availability | Medallia No answers on this topic | Piano Software |
Performance | Medallia No answers on this topic | Piano Software |
Support Rating | Medallia No answers on this topic | Piano Software |
In-Person Training | Medallia No answers on this topic | Piano Software |
Online Training | Medallia No answers on this topic | Piano Software |
Implementation Rating | Medallia No answers on this topic | Piano Software |
Alternatives Considered | Medallia | Piano Software |
Scalability | Medallia No answers on this topic | Piano Software |
Return on Investment | Medallia | Piano Software |
ScreenShots | Piano Analytics Screenshots |