Likelihood to Recommend For companies that are already using other
Atlassian systems, then
Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management,
Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Read full review IAM plays a pivotal role in our organization, addressing the unique needs of our diverse workforce, which includes full-time employees, part-timers, contractors, and client engineers who access our workloads. This multifaceted solution offers us unparalleled control over access, ensuring that each individual has precisely the permissions they need and nothing more. IAM's robust security features guarantee the protection of our valuable resources and sensitive data. As our organization expands, IAM effortlessly scales with us, adapting to changing requirements, and helping us maintain our commitment to top-tier security and efficient access management.
Read full review Pros It is very easy for users to create tickets Standing up atlassian crowd is a breeze Not having to manage any hardware infrastructure is great Read full review User management and Access control. Account Security hardening using Multi-factor authentication. Identity Federation using single sign on. Read full review Cons Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd. Linux support was there as it was built mostly to support Windows based systems Documentation was supported but most issues we had required us to contact Atlassian support. Read full review Make it easier for users to assume roles securely, especially in cross-account settings. This might involve simplifying the process of switching roles in the management console or creating a command for AWS CLI that supports smoother role assumption. Policy testing tools will be invaluable for administrators when they are creating policies. If this tool is able to assess the impact of enforcing a policy it will help greatly in preventing policy misconfigurations that lead to unintended consequences. Better user interface, AWS should simplify the IAM interface to encourage new users. Read full review Usability It gets easier with time, initially, it can be overwhelming for a fresher. Once you're used to working with roles and policies and know when and where it is required eventually it becomes easy
Read full review Support Rating Overall, support is good, you get quick responses from
Atlassian 's official support system, and documentation is decent enough for you to find what you need.
Read full review Alternatives Considered These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of
Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Read full review AWS Identity and Access Management (IAM) excels over Google Cloud IAM with its granular control, extensive service integration, and robust security features. AWS IAM provides fine-tuned access policies, versatile role delegation, and a wide array of services. Its adaptability and extensive toolset make it the preferred choice for businesses of all sizes.
Read full review Return on Investment New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users. The positives are always with the end user, which I have to say, Crowd was able to accomplish. Read full review AWS IAM Identity Center has significantly bolstered our security posture by ensuring that only authorized personnel access our resources. This enhanced security has protected us from potential data breaches or unauthorized use of resources, mitigating risks and potential costs associated with security incidents. While IAM brings long-term cost savings, there might be initial implementation and training costs. It's important to factor these costs into the ROI equation. If your organization isn't used to such fine-grained access control, there might be resistance to adopting IAM. Overcoming this resistance might require additional training costs. Read full review ScreenShots