Autodesk Docs vs. Esker

Since my favorite feature is that it brings everyone together, I find it appropriate to interpret it from this perspective. The platform created for all project stakeholders to work together in real time helps increase project efficiency, reduce errors and minimize delays. It creates real-time data, analysis and reporting that will ensure increased and high project performance, which is a quantitative contribution to project management.

Incentivized

Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.

Incentivized

• It helps the design team carry out projects more efficiently by facilitating access to up-to-date documents
• It provides the opportunity to share, edit and collaborate on project documents in the cloud environment.
• It supports remote working and eliminates the need for employees to be together for the project or even be in the same city or country.

Incentivized

• Esker makes automated invoice sending very easy
• Esker tracks the sending of documents & records whether or not the message was successful
• Esker offers various reports that can be very helpful
• Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere

Incentivized

• It is a bit expensive for small construction companies or project offices, and it is more difficult to reach, especially for countries with high exchange rates such as Turkey.
• It cannot integrate with other non-Autodesk software we use within the company.
• Being dependent on the internet is a problem. Of course, I know that being cloudy requires internet, but it may be an advantage to at least keep the used files in its own memory for a while.

Incentivized

• We can't enter credit memos in Esker. Need to enter in SAP and then link.
• PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
• Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.

Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.

Incentivized

They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with

Incentivized

I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.

Incentivized

• We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
• It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
• It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.

Incentivized