Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.
$1
per month per endpoint
Qualys TruRisk Platform
Score 7.2 out of 10
N/A
Qualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction.
N/A
Pricing
Automox
Qualys TruRisk Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Automox
Qualys TruRisk Platform
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment.
The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates.
Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
The reason I would score it a nine is because of the inability to “run as.” Since it only runs as a system, this makes some tasks impossible. It would be beneficial to have an encrypted set of credentials in the UI that we can use to “run as,” and also the ability to run as the current user with elevated permissions would be nice. In terms of patching, Automox does a good job, and being able to use Automox to run PowerShell on a computer without needing to open up ports for WinRM is a great feature.
Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first
I would like to see more detailed error messages when a patch fails. Perhaps at which step it failed at, downloading, installing, etc.
It would be helpful if we could see what stage of installing or downloading a patch is at through a percentage or status bar instead of a vague "Installing..." message
It would also be helpful to have a way to kill or end scripts that are stuck instead of waiting 24 hours for them to automatically end. Something like an "End all actions" button for endpoints on our side would be extremely helpful when testing a script that had a bad line or action in it.
This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.
Automox has excellent dashboards that help to identify key performance indicators of where your patching program stands, what to prioritize, and what issues you have. Where Automox struggles is easily identifying what issues are preventing successful patching, seeing what manual patches are successfully installing/not installing, and easily remediating issues with installation issues.
Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
In my experience, they were responsive but the fixes were more like bandaids than a fix for the underlying problems which they admitted were on their end.
They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
Automox is able to scale better than PDQ Deploy. We were happier with the 3rd party software patching since we have a lot of different software we use across departments. PDQ deploy required a lot more manual intervention to stay on top of deployments. Automox just ended up being a timesaver for us in the end.
As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
We used to use a different patching solution and since switching to Automox, I have been able to cut the amount of time I spend on vulnerability management by 50% or more. I love how "set it and forget it" some of the policies can be. I love how simple it is to keep an eye on things.
