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37 Ratings

Avanan

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37 Ratings
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Score 9.3 out of 100
57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Avanan

I have been asked, and I will continually recommend Avanan to friends and colleagues. This is a solution that just works. Simple, and easy to install. It took us under 30-minutes to implement. We are continually amazed at how well this product works for our company.
Ed Gray | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

This product is a good idea for any organization that finds themselves the target of malicious emails of any kind. Whether it be phishing, maleware, attachments with nefarious installers, etc, Proofpoint TAP catches nearly every single bogus URL and dangerous attachment by opening those items before our user can get to them. Proofpoint saves our users from themselves
Jane Updegraff | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
8.4
Proofpoint Targeted Attack Protection for Email
7.8
Anti-malware
Avanan
8.8
Proofpoint Targeted Attack Protection for Email
8.1
Cusomizability
Avanan
8.0
Proofpoint Targeted Attack Protection for Email
7.3
Data Loss Protection
Avanan
8.0
Proofpoint Targeted Attack Protection for Email
6.7
Threat Detection
Avanan
8.7
Proofpoint Targeted Attack Protection for Email
8.3
Sandboxing
Avanan
8.5
Proofpoint Targeted Attack Protection for Email
8.3
End-to-End Encryption
Avanan
8.5
Proofpoint Targeted Attack Protection for Email
8.0
Management Tools
Avanan
8.1
Proofpoint Targeted Attack Protection for Email
7.5

Pros

Avanan

  • The dashboard for Avanan makes all of the most important information easy to digest.
  • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
  • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Nathaniel Roebuck | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • Impostor email detection is a fantastic feature and works very well.
  • The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
  • Easy to use (and understand) dashboard make identifying and managing email threats a breeze.
Anonymous | TrustRadius Reviewer

Cons

Avanan

  • Emails the platform sends out after setup require customization they're very basic and unreadable
  • Support is overwhelmed at this point
  • [The] initial implementation we fast but confusing to a point some things we skipped that were discussed during the demo and never got done when put into production.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • It's a stretch for me to find something that needs improvement. If I had to put at least one thing it would relate to URL Defense. The process works great but, there are times when you have to decode the encoded URL. Currently, the only place to do that is in the TAP dashboard. To save clicks and logins, it would be nice to have that decode functionality in the Proofpoint management console.
  • No other issues.
Jerry Robinson | TrustRadius Reviewer

Likelihood to Renew

Avanan

Avanan 8.2
Based on 1 answer
We've just started using the product and have another 7 months to go under contract. At this point I'd renew, Avanan continues to improve the product as well as their support.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 5.5
Based on 3 answers
Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.
Anonymous | TrustRadius Reviewer

Usability

Avanan

Avanan 8.7
Based on 31 answers
Usability is so easy. It was a quick configuration with entering in some credentials, accepting terms and permissions and before you know it it's already going through and taking a look at existing emails. Portal is very easy to use and there are always updates with decent logs. The new UI is great and highly intuitive.
Paul Maranzano | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 8.9
Based on 5 answers
Simple to configure and very straightforward dashboard. Within days of implementation, we were using the dashboard to reduce our response time.
Mike Kelley | TrustRadius Reviewer

Reliability and Availability

Avanan

Avanan 9.1
Based on 1 answer
Always been available as needed.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

No score
No answers yet
No answers on this topic

Performance

Avanan

Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

No score
No answers yet
No answers on this topic

Support Rating

Avanan

Avanan 8.5
Based on 32 answers
Avanan support always is ready to respond to user requests and typically does it in an exceptionally quick timeframe. Most requests are not even needed to be escalated as their team will look at active threats and deal with them before they are even a problem. Monthly meetups are also great in obtaining our needs as well as showing us what is new and in the horizon.
Anonymous | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 9.1
Based on 4 answers
Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)
Anonymous | TrustRadius Reviewer

In-Person Training

Avanan

Avanan 1.0
Based on 1 answer
There was no in person training.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

No score
No answers yet
No answers on this topic

Online Training

Avanan

Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

No score
No answers yet
No answers on this topic

Implementation Rating

Avanan

Avanan 8.2
Based on 1 answer
No answer on this topic is available.

Proofpoint Targeted Attack Protection for Email

Proofpoint Targeted Attack Protection for Email 9.9
Based on 2 answers
Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

Besides using the default native protection in the email product itself, we have not looked closely at other email security products. But going with Proofpoint is the right choice. When our leadership team has concerns about malware attacks, we just tell them that we have the security in place using Proofpoint Targeted Attack Protection for Email. And we don't just tell them, we provide them the reports coming out of Proofpoint which show the threats being blocked and the metrics.
Anonymous | TrustRadius Reviewer

Scalability

Avanan

Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Eric Rise | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

No score
No answers yet
No answers on this topic

Return on Investment

Avanan

  • Improved risk mitigation by providing additional layer protection for M365.
  • Easy to setup and configure. No expert knowledge required and no downtime required.
  • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Kishor Kumar TB | TrustRadius Reviewer

Proofpoint Targeted Attack Protection for Email

  • Saves IT time when an attack is successful and isn't reported in a timely manner or at all until damages are done. IT has to spend less time and effort because we are able to stop it before it spreads.
  • Protecting business resources and assets is a huge positive impact. TAP allows us to better protect our business and information within.
  • The only negative thing is that it doesn't automatically handle these attacks - but that is what TRAP is for! I wish Proofpoint bundled TAP and TRAP.
Anonymous | TrustRadius Reviewer

Screenshots

Proofpoint Targeted Attack Protection for Email

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

Proofpoint Targeted Attack Protection for Email

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Targeted Attack Protection for Email Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
8.9
Proofpoint Targeted Attack Protection for Email
8.4

Likelihood to Renew

Avanan
8.2
Proofpoint Targeted Attack Protection for Email
5.5

Usability

Avanan
8.7
Proofpoint Targeted Attack Protection for Email
8.9

Reliability and Availability

Avanan
9.1
Proofpoint Targeted Attack Protection for Email

Performance

Avanan
6.4
Proofpoint Targeted Attack Protection for Email

Support Rating

Avanan
8.5
Proofpoint Targeted Attack Protection for Email
9.1

In-Person Training

Avanan
1.0
Proofpoint Targeted Attack Protection for Email

Online Training

Avanan
8.2
Proofpoint Targeted Attack Protection for Email

Implementation Rating

Avanan
8.2
Proofpoint Targeted Attack Protection for Email
9.9

Scalability

Avanan
9.1
Proofpoint Targeted Attack Protection for Email

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