6 Ratings
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Score 8 out of 100
87 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Avast CloudCare

Avast CloudCare is very competitively priced for a cloud-managed product. Its management console is excellent, easy to use, and easy to manage resources and policies. There is a good overview of all alerts and issues with clients, and it is easy to apply changes to multiple devices at the same time. It is also easy to split assets into groups and manage the group, whether it is just a specific policy or a particular setting or exception is needed.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Avast CloudCare
Webroot Business Endpoint Protection
9.1
Anti-Exploit Technology
Avast CloudCare
Webroot Business Endpoint Protection
8.6
Endpoint Detection and Response (EDR)
Avast CloudCare
Webroot Business Endpoint Protection
9.5
Centralized Management
Avast CloudCare
Webroot Business Endpoint Protection
9.0
Hybrid Deployment Support
Avast CloudCare
Webroot Business Endpoint Protection
9.1
Infection Remediation
Avast CloudCare
Webroot Business Endpoint Protection
9.5
Vulnerability Management
Avast CloudCare
Webroot Business Endpoint Protection
9.1
Malware Detection
Avast CloudCare
Webroot Business Endpoint Protection
8.9

Pros

Avast CloudCare

  • Great central management platform.
  • Policies are straightforward to create and deploy, and you can use groups with individual policies.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
Anonymous | TrustRadius Reviewer

Cons

Avast CloudCare

  • Below average protection
  • Unreasonably high system resource consumption.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Likelihood to Renew

Avast CloudCare

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 6 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Support Rating

Avast CloudCare

Avast CloudCare 8.0
Based on 2 answers
The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 9.1
Based on 11 answers
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Michael Cattano | TrustRadius Reviewer

Alternatives Considered

Avast CloudCare

When the product was initially deployed in our organization, it was a stable, dependable, and easy to use Antivirus protection. However, the newer versions, under Avast CloudCare management, had significantly reduced the detection rates, turning it into not as great a product as it once was. This lead me to look into alternatives, and eventually, we decided to replace the product with Sophos Intercept X, with EDR. It is a much more expensive product; however, the features are much better, and the added functionality of, for example, web filtering saves costs elsewhere, so works out only a bit more expensive.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer | TrustRadius Reviewer

Scalability

Avast CloudCare

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

Avast CloudCare

  • Below average protection.
  • On the flip-side it is cheap.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It has had a positive impact. We're getting a great deal on it through Connectwise.
  • It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.
James Buchholz | TrustRadius Reviewer

Pricing Details

Avast CloudCare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Avast CloudCare Editions & Modules

Additional Pricing Details

Webroot Business Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webroot Business Endpoint Protection Editions & Modules

Edition
Webroot Business Endpoint Protection$301
  1. per seat/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avast CloudCare
6.0
Webroot Business Endpoint Protection
9.5

Likelihood to Renew

Avast CloudCare
Webroot Business Endpoint Protection
10.0

Usability

Avast CloudCare
Webroot Business Endpoint Protection
10.0

Reliability and Availability

Avast CloudCare
Webroot Business Endpoint Protection
10.0

Performance

Avast CloudCare
Webroot Business Endpoint Protection
10.0

Support Rating

Avast CloudCare
8.0
Webroot Business Endpoint Protection
9.1

Scalability

Avast CloudCare
Webroot Business Endpoint Protection
10.0

Add comparison