Avaya UCaaS vs. Lumen Unified Communications & Collaboration
Avaya UCaaS vs. Lumen Unified Communications & Collaboration
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
Lumen Unified Communications & Collaboration | N/A | Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated… | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Avaya UCaaS | Lumen Unified Communications & Collaboration | |
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Top Pros | No answers on this topic | |
Top Cons |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya UCaaS | Lumen Unified Communications & Collaboration | |
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Small Businesses | Nextiva Business Phone Service Score 9.2 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Medium-sized Companies | Nextiva Business Phone Service Score 9.2 out of 10 | Nextiva Business Phone Service Score 9.2 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | Lumen Unified Communications & Collaboration | |
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Likelihood to Recommend | 8.4 (99 ratings) | 7.0 (1 ratings) |
Likelihood to Renew | 8.5 (5 ratings) | - (0 ratings) |
Usability | 6.6 (5 ratings) | - (0 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.2 (4 ratings) | - (0 ratings) |
Support Rating | 7.3 (82 ratings) | - (0 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | Lumen Unified Communications & Collaboration | |
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Likelihood to Recommend | Avaya | Lumen Technologies (formerly CenturyLink) |
Pros | Avaya | Lumen Technologies (formerly CenturyLink) |
Cons | Avaya | Lumen Technologies (formerly CenturyLink) |
Likelihood to Renew | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Usability | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Reliability and Availability | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Performance | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Support Rating | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
In-Person Training | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Online Training | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Implementation Rating | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Alternatives Considered | Avaya | Lumen Technologies (formerly CenturyLink) |
Scalability | Avaya | Lumen Technologies (formerly CenturyLink) No answers on this topic |
Return on Investment | Avaya | Lumen Technologies (formerly CenturyLink) |
ScreenShots |