Avaya Experience Platform vs. inConcert Allegro
Avaya Experience Platform vs. inConcert Allegro
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
inConcert Allegro | N/A | inConcert Allegro is a call center software offering from inConcert. | N/A |
Avaya Experience Platform | inConcert Allegro | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | — | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | inConcert Allegro | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Experience Platform | inConcert Allegro | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | inConcert Allegro | |
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Likelihood to Recommend | 8.7 (52 ratings) | - (0 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | inConcert Allegro | |
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Likelihood to Recommend | Avaya | inConcert No answers on this topic |
Pros | Avaya | inConcert No answers on this topic |
Cons | Avaya | inConcert No answers on this topic |
Likelihood to Renew | Avaya | inConcert No answers on this topic |
Usability | Avaya | inConcert No answers on this topic |
Support Rating | Avaya | inConcert No answers on this topic |
Implementation Rating | Avaya | inConcert No answers on this topic |
Alternatives Considered | Avaya | inConcert No answers on this topic |
Return on Investment | Avaya | inConcert No answers on this topic |
ScreenShots |