Avaya UCaaS vs. Sangoma Switchvox
Avaya UCaaS vs. Sangoma Switchvox
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya UCaaS | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, task management and more. Create collaboration in real-time, using any device or system, through one platform. | $19.99 per month per user | |
Sangoma Switchvox | N/A | Switchvox is an IP PBX supporting business phone systems, allowing users to simplify communications down to one solution delivered on-premise or hosted in the Cloud. Switchvox Cloud is a fully-featured Unified Communications (UC) solution designed for SMBs, featuring presence, instant messaging, conferencing, and mobility, for a monthly rate starting at $19.99. Switchvox was developed by Digium and now owned and supported by Sangoma since the 2018 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Avaya UCaaS | Sangoma Switchvox | |
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Performance & Compatibility of Online Events Software |
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Screen Sharing |
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Online Meetings / Events |
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Online Events Collaboration |
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Online Events Security |
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Cloud PBX |
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Call Management |
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Mobile apps |
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Unified Communications Platform and Collaboration |
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Avaya UCaaS | Sangoma Switchvox | |
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Small Businesses | Nextiva Score 9.2 out of 10 | Sangoma Asterisk Score 8.3 out of 10 |
Medium-sized Companies | Nextiva Score 9.2 out of 10 | Sangoma Asterisk Score 8.3 out of 10 |
Enterprises | Cisco Unified Communications Manager (Call Manager) Score 8.6 out of 10 | Sangoma Asterisk Score 8.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya UCaaS | Sangoma Switchvox | |
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Likelihood to Recommend | 8.4 (99 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 8.6 (5 ratings) | - (0 ratings) |
Usability | 6.5 (5 ratings) | - (0 ratings) |
Availability | 8.7 (4 ratings) | - (0 ratings) |
Performance | 6.1 (4 ratings) | - (0 ratings) |
Support Rating | 7.3 (82 ratings) | 9.0 (1 ratings) |
In-Person Training | 6.8 (2 ratings) | - (0 ratings) |
Online Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 6.1 (4 ratings) | - (0 ratings) |
Configurability | 5.5 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.1 (1 ratings) | - (0 ratings) |
Product Scalability | 5.9 (2 ratings) | - (0 ratings) |
Professional Services | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.2 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 7.7 (2 ratings) | - (0 ratings) |
Avaya UCaaS | Sangoma Switchvox | |
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Likelihood to Recommend | Avaya | Sangoma |
Pros | Avaya | Sangoma |
Cons | Avaya | Sangoma |
Likelihood to Renew | Avaya | Sangoma No answers on this topic |
Usability | Avaya | Sangoma No answers on this topic |
Reliability and Availability | Avaya | Sangoma No answers on this topic |
Performance | Avaya | Sangoma No answers on this topic |
Support Rating | Avaya | Sangoma |
In-Person Training | Avaya | Sangoma No answers on this topic |
Online Training | Avaya | Sangoma No answers on this topic |
Implementation Rating | Avaya | Sangoma No answers on this topic |
Alternatives Considered | Avaya | Sangoma |
Scalability | Avaya | Sangoma No answers on this topic |
Return on Investment | Avaya | Sangoma |
ScreenShots |