What users are saying about
83 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

AWeber

AWeber is best suited for small to midsized B2B companies and smaller ecommerce suppliers who don't have huge mailing lists (20,000 or fewer subscribers) and don't need sophisticated automation sequences or personalization. Because of its pricing model (based on subscribers, but no limit on emails) it's great for vendors who do multiple mailings each month but to a reasonably small list. Larger companies will likely look for a more sophisticated offering or bring this in-house with marketing automation software.
Anonymous | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

I think Inbox25 is a great fit for companies outgrowing lower-end, disconnected email marketing applications. Companies with a more formalized marketing organization that send a lot of emails (tens of thousands monthly or more) will be better served with a product like Inbox25 that is less complex, easier to use, and much more affordable (30% lower by our experience) from the larger marketing automation products on the market. Our company has 3 full-time marketing staff with over 100,000 contacts (with valid emails) that we target in various direct and drip email campaigns and Inbox25 fits our needs just fine. I suspect that we may outgrow the product eventually but I think it'll meet our needs just fine for many years to come.
James Mallory | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

AWeber
8.4
Leadfwd (formerly INBOX25)
7.4
WYSIWYG email editor
AWeber
8.7
Leadfwd (formerly INBOX25)
7.0
A/B testing
AWeber
6.2
Leadfwd (formerly INBOX25)
3.2
Mobile optimization
AWeber
8.5
Leadfwd (formerly INBOX25)
6.2
Email deliverability reporting
AWeber
9.8
Leadfwd (formerly INBOX25)
9.6
List management
AWeber
8.7
Leadfwd (formerly INBOX25)
8.6
Triggered drip sequences
AWeber
8.3
Leadfwd (formerly INBOX25)
8.8
Dynamic content
AWeber
Leadfwd (formerly INBOX25)
7.0
Ability to test dynamic content
AWeber
Leadfwd (formerly INBOX25)
7.0
Landing pages
AWeber
Leadfwd (formerly INBOX25)
9.0

Reporting & Analytics

AWeber
8.4
Leadfwd (formerly INBOX25)
6.3
Dashboards
AWeber
8.6
Leadfwd (formerly INBOX25)
6.5
Standard reports
AWeber
8.7
Leadfwd (formerly INBOX25)
6.3
Custom reports
AWeber
8.0
Leadfwd (formerly INBOX25)
6.0

Lead Management

AWeber
Leadfwd (formerly INBOX25)
8.0
Lead nurturing
AWeber
Leadfwd (formerly INBOX25)
8.4
Lead scoring and grading
AWeber
Leadfwd (formerly INBOX25)
7.3
Data quality management
AWeber
Leadfwd (formerly INBOX25)
7.7
Automated sales alerts and tasks
AWeber
Leadfwd (formerly INBOX25)
8.5

Campaign Management

AWeber
Leadfwd (formerly INBOX25)
7.0
Calendaring
AWeber
Leadfwd (formerly INBOX25)
5.0
Event/webinar marketing
AWeber
Leadfwd (formerly INBOX25)
9.0

Social Media Marketing

AWeber
Leadfwd (formerly INBOX25)
7.5
Social sharing and campaigns
AWeber
Leadfwd (formerly INBOX25)
9.0
Social profile integration
AWeber
Leadfwd (formerly INBOX25)
6.0

Platform & Infrastructure

AWeber
Leadfwd (formerly INBOX25)
9.1
Role-based workflow & approvals
AWeber
Leadfwd (formerly INBOX25)
8.8
Customizability
AWeber
Leadfwd (formerly INBOX25)
7.9
Integration with Salesforce.com
AWeber
Leadfwd (formerly INBOX25)
10.0
Integration with SugarCRM
AWeber
Leadfwd (formerly INBOX25)
9.6

Pros

AWeber

  • Aweber manages mailing lists particularly well. By this I mean that it handles subscribe and unsubscribe requests automatically, so you never have to worry about annoying people by accidentally sending them information they opted out of.
  • Aweber provides reliable scheduling of messages. This works for newsletters that you want to write and schedule in advance as well as auto-responder sequences that you create for a specific campaign. It also connects directly to your blog and social media profiles so that you can post in one location and have it show up on all your profiles. That's really handy!
  • Aweber provides detailed analytics for all of your broadcasted messages without overcomplicating things. You can easily see who received, opened, and clicked the links within your messages, so that you can consistently refine your marketing efforts.
  • Aweber is also affordable. Some mailing list applications cost an arm and leg, but Aweber can easily fit into just about any budget. It's reasonable cost also allows it to pay for itself very quickly.
Greg Dungan | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

  • SugarCRM integration
  • Ease of building workflows
  • Responsive, helpful support team
Adam Smartschan | TrustRadius Reviewer

Cons

AWeber

  • Aweber's drag and drop email designer could be a little easier to use.
  • It is difficult to design templates for the casual user, they almost always need help.
  • The user interface is a little friendlier to a techy than a noobie. MailChimp is much easier to use but I would NEVER recommend MailChimp for serious marketers.
Anonymous | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

  • Inbox25 is in a growth phase and has transformed their product pretty fast. With that comes an increased need to continually learn how to leverage new features.
  • Tutorials and product documentation exist but it is relatively minimal. They overcome this with personalized, one-on-one training that is recorded for future review using a project management platform.
  • Inbox25 has expanded beyond Sugar CRM to include Salesforce.com integration. I'm not sure if they plan to add integrations to other applications but they are positioned well for growth.
James Mallory | TrustRadius Reviewer

Likelihood to Renew

AWeber

AWeber 6.8
Based on 6 answers
AWeber is easy and intuitive for me use. I really like the simplicity and the structure of the work flow as it saves me time. AWeber also integrates with all the other programs, systems and gateways that I use on a daily basis (WordPress, Paypal, LeadPages, Facebook and more) and if I have any questions or have trouble the AWeber customer service technicians are very helpful.
Nichol Skaggs | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

No score
No answers yet
No answers on this topic

Usability

AWeber

AWeber 7.3
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.
Yvonne Herbst | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

No score
No answers yet
No answers on this topic

Support Rating

AWeber

AWeber 9.1
Based on 2 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.
Yvonne Herbst | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

No score
No answers yet
No answers on this topic

Alternatives Considered

AWeber

AWeber is exact in between of Eloqua and Mailchimp. It has more options and functionality then Mail chimp, but it is lighter (not as coding heavy) than Eloqua. This is a good fit if you are in the walk phase of your email strategy and have a database under 2MM
coll kirk | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

Different platforms stack up particularly well for different use cases. INBOX25 is our default choice for SugarCRM users.
Adam Smartschan | TrustRadius Reviewer

Return on Investment

AWeber

  • If the campaign is well designed in the first place, ROI is immediate.
  • Occasionally, when we do test runs, we find AWeber can even show us ways we can make our campaign even better, or catch something we had not foreseen.
Jackie Bassett | TrustRadius Reviewer

Leadfwd (formerly INBOX25)

  • We have successfully moved cold suspects to leads and leads to opportunities, and opportunities to customers with Inbox25. We are just now starting to realize more value given that we've only recently started using the more advanced drip marketing and lead scoring features.
  • When we used the pay-as-you-go version we were paying just pennies per email and remained CAN-Spam Act compliant. It was harder to quantify the ROI then but it was apparent that email marketing was working and moving prospects from one sales stage to another. It was also very useful for re-engaging prospects and promoting products and services to customers.
  • Our total investment in the advanced edition is less $30,000 annually and we expect the ROI to be less than one year. It could have been sooner if we'd have been more thoughtful in our initial implementation.
James Mallory | TrustRadius Reviewer

Screenshots

Pricing Details

AWeber

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

AWeber Editions & Modules

Edition
AWeber Free$01
AWeber Pro$16.152
  1. Up to 500 subscribers & 3,000 email sends per month
  2. per month
Additional Pricing Details
AWeber offers a free plan up to 500 subscribers and 3,000 email sends per month. Pricing for the Pro Plan is determined based on the total number of subscribers in your account. Pricing starts as low as $19/mo. Additional savings are available by paying quarterly or annually.

Leadfwd (formerly INBOX25)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Leadfwd (formerly INBOX25) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AWeber
8.8
Leadfwd (formerly INBOX25)
8.2

Likelihood to Renew

AWeber
6.8
Leadfwd (formerly INBOX25)

Usability

AWeber
7.3
Leadfwd (formerly INBOX25)

Support Rating

AWeber
9.1
Leadfwd (formerly INBOX25)

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