What users are saying about
31 Ratings
7 Ratings
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Score 9.2 out of 100
31 Ratings
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Score 9 out of 100

Attribute Ratings

    Likelihood to Recommend

    AWS Security Hub

    N/A
    0 Ratings
    9.9

    OpsGenie

    99%
    9 Ratings

    Support Rating

    AWS Security Hub

    N/A
    0 Ratings
    10.0

    OpsGenie

    100%
    2 Ratings

    Likelihood to Recommend

    AWS Security Hub

    No answers on this topic

    OpsGenie

    OpsGenie excels at being the loudspeaker and single source of truth between applications that alert and applications that track. With its robust integrations and easy to set up escalations, nothing unworthy slips by unnoticed.
    Anonymous | TrustRadius Reviewer

    Pros

    AWS Security Hub

    No answers on this topic

    OpsGenie

    • The feature which will alert a team member on their phone and ring it, even when the phone settings are set to silent is such a valuable feature for our team!
    • The ability to acknowledge and take action on issues immediately (such as forwarding or alerting others) is also helpful.
    • The dashboard features allow you to control and manage the on call schedule is super helpful.
    Anonymous | TrustRadius Reviewer

    Cons

    AWS Security Hub

    No answers on this topic

    OpsGenie

    • The Heartbeats UI isn't the most intuitive, being an "Integration" when it really acts like a core feature.
    • The scheduling UI could be a little more intuitive as well. Not bad though.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    AWS Security Hub

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    AWS Security Hub Editions & Modules

    Additional Pricing Details

    OpsGenie

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 up to 5 users

    OpsGenie Editions & Modules

    Edition
    Free$0.001
    Essentials$9.002
    Standard$19.002
    Enterprise$29.002
    1. up to 5 users
    2. per user/per month
    Additional Pricing Details

    Support Rating

    AWS Security Hub

    No score
    No answers yet
    No answers on this topic

    OpsGenie

    OpsGenie 10.0
    Based on 2 answers
    They are fully available at all times via chat, phone, or email and follow up thoroughly.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    AWS Security Hub

    No answers on this topic

    OpsGenie

    OPsGenie was already chosen when i joined the company so I don't have an answer to this question but surely they must have evaluated PagerDuty.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    AWS Security Hub

    No answers on this topic

    OpsGenie

    • Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
    • We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
    Jon Liedtke | TrustRadius Reviewer

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