What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 7 reviews and ratings
31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 31 reviews and ratings
Attribute Ratings
Likelihood to Recommend
AWS Security Hub
N/A
0 Ratings
9.9
OpsGenie
99%
9 Ratings
Support Rating
AWS Security Hub
N/A
0 Ratings
10.0
OpsGenie
100%
2 Ratings
Likelihood to Recommend
AWS Security Hub
No answers on this topic
OpsGenie
OpsGenie excels at being the loudspeaker and single source of truth between applications that alert and applications that track. With its robust integrations and easy to set up escalations, nothing unworthy slips by unnoticed.

Verified User
Employee in Information Technology
Telecommunications Company, 51-200 employeesPros
AWS Security Hub
No answers on this topic
OpsGenie
- The feature which will alert a team member on their phone and ring it, even when the phone settings are set to silent is such a valuable feature for our team!
- The ability to acknowledge and take action on issues immediately (such as forwarding or alerting others) is also helpful.
- The dashboard features allow you to control and manage the on call schedule is super helpful.

Verified User
Director in Professional Services
Internet Company, 51-200 employeesCons
AWS Security Hub
No answers on this topic
OpsGenie
- The Heartbeats UI isn't the most intuitive, being an "Integration" when it really acts like a core feature.
- The scheduling UI could be a little more intuitive as well. Not bad though.

Verified User
Engineer in Information Technology
Publishing Company, 51-200 employeesPricing Details
AWS Security Hub
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—AWS Security Hub Editions & Modules
—
Additional Pricing Details
—OpsGenie
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 up to 5 users
OpsGenie Editions & Modules
Edition
Free | $0.001 |
---|---|
Essentials | $9.002 |
Standard | $19.002 |
Enterprise | $29.002 |
- up to 5 users
- per user/per month
Additional Pricing Details
—Support Rating
AWS Security Hub
No score
No answers yet
No answers on this topic
OpsGenie
OpsGenie 10.0
Based on 2 answers
They are fully available at all times via chat, phone, or email and follow up thoroughly.

Verified User
Analyst in Information Technology
Computer Software Company, 201-500 employeesAlternatives Considered
AWS Security Hub
No answers on this topic
OpsGenie
OPsGenie was already chosen when i joined the company so I don't have an answer to this question but surely they must have evaluated PagerDuty.

Verified User
Engineer in Engineering
Computer Software Company, 1001-5000 employeesReturn on Investment
AWS Security Hub
No answers on this topic
OpsGenie
- Time savings with configuration of on call schedules and personnel. Quick and easy to make changes on short notice.
- We have essentially eliminated the dropped/missed call complaints which used to be routine. Now customers are quickly connected to us hassle free.
Manufacturing IT Team Lead
InterstatesIndustrial Automation, 501-1000 employees