What users are saying about
12 Ratings
4 Ratings
12 Ratings
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Score 8.4 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Axero

Specific scenarios where Communifire would be well suited to an organisation, would be companies that are people focused and committed to frequent and open communication channels from both the top-down and bottom-up. It also would suit organizations that are committed to providing the staff opportunities to collaborate, share and actively contribute to company initiatives and planning. If these aren't elements of your organization's culture, the system would still work for you or those companies who just want to push information out and have an effective intranet. Communifire would cater to these scenarios just as well and is more than capable of providing that type of simple solution.
Wade Dixon | TrustRadius Reviewer

Livestorm

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Jaclyn Kafesjian | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Axero
Livestorm
10.0
Dashboards
Axero
Livestorm
10.0
Data exportability
Axero
Livestorm
10.0

Performance & Compatibility of Online Events Software

Axero
Livestorm
9.5
High quality audio
Axero
Livestorm
9.0
Mobile support
Axero
Livestorm
10.0

Online Meetings / Events

Axero
Livestorm
9.4
Calendar integration
Axero
Livestorm
10.0
Record meetings / events
Axero
Livestorm
7.5
Slideshows
Axero
Livestorm
10.0
Event registration
Axero
Livestorm
10.0

Online Events Collaboration

Axero
Livestorm
10.0
Audience polling
Axero
Livestorm
10.0
Q&A
Axero
Livestorm
10.0

Online Events Security

Axero
Livestorm
10.0
Participant roles & permissions
Axero
Livestorm
10.0
Confidential attendee list
Axero
Livestorm
10.0

Online Events Marketing

Axero
Livestorm
10.0
Branding options
Axero
Livestorm
10.0
Integration to Marketing Automation
Axero
Livestorm
10.0

Pros

Axero

  • Communifire allows people to connect easily through instant chat and messaging. It works similarly to other social media platforms like Facebook so its not hard to learn.
  • Communifire makes it easy to share news and events with our community and the presentation of this information looks very professional.
  • I found Communifire quite easy to configure to our individual needs. There were a lot of options to turn things on or off. This was important to us because in some areas of our community we wanted to allow our contractors many features and in other areas we wanted to really limit what was on offer.
  • We had a big list of things we needed a platform to do. Communifire ticked all the boxes.
Anonymous | TrustRadius Reviewer

Livestorm

  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Melissa Kurtz | TrustRadius Reviewer

Cons

Axero

  • Some UX issues that could be improved
  • Some architecture decisions don't make complete sense to me (though that's just one man's opinion)
Col Fink | TrustRadius Reviewer

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

Likelihood to Renew

Axero

Axero 9.1
Based on 2 answers
Our business depends upon this software to provide information on all aspects of our business. The future of business is a marriage between web site and customer interaction. This software will allow us to move in that direction.
Chuck Vigeant | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Usability

Axero

Axero 8.2
Based on 1 answer
This rating has a caveat - there is always room for improvement, and this team gets it.You always learn from customers how to do things better and easier, so it is a constant learning of how people use the site. Although the search engine is exceptional, most people do not use it as their first line of research.Much of the usability has to do with layout - and is not just a software usability item, so the rating is severely dependent up on the layout/options you choose for your usage. And their team will do anything in their power to get the results and layout you want.The areas that need improvement - and acknowledged by the team - are the administrative tools. There are a ton of options, and it takes a little to learn some of those. For most people, however, this won't be an issue, because the support team will always help you. This is always the case with more power. If there were fewer options it would no doubt be easier, but they give you the keys to all of the cars in the lot; so a little more to learn.
Chuck Vigeant | TrustRadius Reviewer

Livestorm

Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Jaclyn Kafesjian | TrustRadius Reviewer

Reliability and Availability

Axero

Axero 9.1
Based on 2 answers
Never any problems. Quite impressed
Chuck Vigeant | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Performance

Axero

Axero 9.1
Based on 2 answers
Works in real time.
Chuck Vigeant | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Support Rating

Axero

Axero 9.0
Based on 4 answers
I have always found Communifire support to be exceptional. We have had a personal account manager who has been very helpful.
Anonymous | TrustRadius Reviewer

Livestorm

Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Melissa Kurtz | TrustRadius Reviewer

Implementation Rating

Axero

Axero 9.1
Based on 4 answers
I found the system to be very flexible and the Communifire team very supportive in helping me identify solutions for my goals.
Rebecca Verhoeff | TrustRadius Reviewer

Livestorm

No score
No answers yet
No answers on this topic

Alternatives Considered

Axero

We selected Communifire for the excellent sales support, strong feature set and quick set up time. We were able to get started immediately and build out features as need required which led to faster execution and higher adoption rates among our team.
Teresa Miller | TrustRadius Reviewer

Livestorm

No answers on this topic

Return on Investment

Axero

  • We are still building out features of the platform but with implemention of paid features by members, we will be able to cover our operating cost of the platform.
Art Aughey, FDN | TrustRadius Reviewer

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

Screenshots

Pricing Details

Axero

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Axero Editions & Modules

Additional Pricing Details
Axero tailors your investment to meet your unique needs. Custom pricing and volume discounting available. Contact Axero for details.

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$0.001
Webinar Premium$99.002
Meet Basic$0.003
Meet Premium$31.004
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

Rating Summary

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