TrustRadius

Aylien vs. Lang.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aylien
Score 6.7 out of 10
N/A
AYLIEN is an AI, NLP & Machine Learning startup based in Dublin, Ireland. They provide Text Analysis & News API's that allow users to make sense of human-generated content at scale. The AYLIEN News API can be used to aggregate, understand, and deliver relevant news in apps and solutions. AYLIEN's top tier solution RADAR can be used to proactively monitor and identify critical events related to a business, its competitors, suppliers, and customers.N/A
Lang.ai
Score 8.5 out of 10
N/A
Lang.ai is a text analysis tool used to make customer support agents more efficient, offering tools like better categorized support interactions for automating manual agent tasks like routing, triage, and prioritization, with the goal of cutting average time to ticket resolution.N/A
Pricing
AylienLang.ai
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AylienLang.ai
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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AylienLang.ai
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User Ratings
AylienLang.ai
Likelihood to Recommend
6.0
(1 ratings)
8.5
(2 ratings)
User Testimonials
AylienLang.ai
Likelihood to Recommend
Aylien Ltd.
Depends on the scenario. Overall it's a decent platform and gives me the features I'm needing for a great price.
Verified User
Anonymous
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Lang.ai
I've been using Lang.ai in my business for a few months now and it's been great. It's especially useful in scenarios where I need to quickly process large amounts of data, such as customer surveys or sales reports. It can handle text, numbers and images really well. For more complex tasks like natural language processing, Lang.ai is also a great choice.
Mike Koolwijk | TrustRadius Reviewer
Mike Koolwijk
Onlinemarketing consulent
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Pros
Aylien Ltd.
  • The API is easy to use.
  • The documentation is clear to use.
  • Customer support was also great at giving me a quick response.
Verified User
Anonymous
Read full review
Lang.ai
  • Great auto-tagging
  • Improved tagging structure and system
  • Efficient notes and organisation
Verified User
Anonymous
Read full review
Cons
Aylien Ltd.
  • The news articles some times are not very relevant about the search query.
  • The API responds with articles that are sourced from paid websites that cant is opened.
  • It has problems sometimes with getting the right related stories, and the distribution of older media is not the best it could be.
Verified User
Anonymous
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Lang.ai
  • More customization options when creating my own chatbot
  • Better integration with other platforms like Slack
  • The natural language processing accuracy could be improved to provide more accurate results in certain contexts.
Mike Koolwijk | TrustRadius Reviewer
Mike Koolwijk
Onlinemarketing consulent
Read full review
Alternatives Considered
Aylien Ltd.
No answers on this topic
Lang.ai
I recently compared Lang.ai with Glassbox, GetFeedback, and Watson Studio by IBM. I found that Lang.ai is the most comprehensive AI-based platform for automated customer feedback analysis. It has features like natural language processing, sentiment analysis, and emotion detection which are not available on the other platforms. Furthermore, Lang.ai's user interface is intuitive and easy to use, making it my top choice for automated customer feedback analysis.
Mike Koolwijk | TrustRadius Reviewer
Mike Koolwijk
Onlinemarketing consulent
Read full review
Return on Investment
Aylien Ltd.
  • Proposal tools increase efficiency across our sales platform.
  • The timeliness in their customer support has increased our sales velocity.
  • Changed our process by allowing us to focus on providing value more than validation.
Verified User
Anonymous
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Lang.ai
  • More time for customer service
  • Addresses issues to prevent they occur again
  • Identify priority of escalations
Verified User
Anonymous
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ScreenShots