What users are saying about
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 17 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 4 reviews and ratings
Likelihood to Recommend
Azure Bot Service (Microsoft Bot Framework)
Any application where real-time communication is required.Not suited for secure communications.If storage and network overhead are a concern, Microsoft Bot Framework is lightweight and no additional storage capacity or network interfaces are needed.If 100% availability is required, this is not a good choice, stability was an area of concern.
DBA
Duquesne Light CompanyUtilities, 1001-5000 employees
Landbot.io
Great for the site embedded. Ideal for advertising traffic—conversion up to 20%. Not suitable for creating bots in instant messengers. Still, there are other more convenient services for this. Waiting for improvements, human takeover, redesign, and proactive mobile redesign.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Pros
Azure Bot Service (Microsoft Bot Framework)
- Azure Bot Services helps to run frequently asked questions speedily and consistently. Thereby, reducing customer issues/inquiries management.
Technical Consultant
Amandla Xaviers Advisory ServicesMarket Research, 11-50 employees
Landbot.io
- Simple visual constructor for your bots
- Many bot patterns
- Zapier and Webhooks
- Full customization CSS for your bots
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Cons
Azure Bot Service (Microsoft Bot Framework)
- Azure documentation still needs some improvement.

Verified User
Consultant in Information Technology
Pharmaceuticals Company, 5001-10,000 employeesLandbot.io
- Need to improve answer options with pictures
- Ability to upload custom icons for answer buttons
- The ability to pop up on the side like Typeform has.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Support Rating
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Service (Microsoft Bot Framework) 7.3
Based on 3 answers
Microsoft offers robust support without a high amount of extra cost to add this product on into our existing support contract.No new onsite personnel as required and training sessions and manuals were included.Very fast response and problem resolution were made available.Detailed configuration guidance was provided at no extra cost.Patching was a bit too frequent.
DBA
Duquesne Light CompanyUtilities, 1001-5000 employees
Landbot.io
Landbot.io 10.0
Based on 2 answers
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Alternatives Considered
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Services is part of Azure subscription so it is ideal to have apps working [on] one platform so as to manage resources effectively.
Technical Consultant
Amandla Xaviers Advisory ServicesMarket Research, 11-50 employees
Landbot.io
We still have services such as Activechat and Odus IO. But Landbot defeats them easily in terms of a chatbot for landings.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Return on Investment
Azure Bot Service (Microsoft Bot Framework)
- High impact on time savings.
- Database independent support.

Verified User
Consultant in Information Technology
Pharmaceuticals Company, 5001-10,000 employeesLandbot.io
- Fast payback on advertising budget due to high conversion.
- Need a mobile application for chat operators, if the leads want to chat with a living person.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Pricing Details
Azure Bot Service (Microsoft Bot Framework)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Azure Bot Service (Microsoft Bot Framework) Editions & Modules
—
Additional Pricing Details
—Landbot.io
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Landbot.io Editions & Modules
Edition
Landbot | $30.001 |
---|
- Per Month Per User