What users are saying about
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 61 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 6 reviews and ratings
Attribute Ratings
- Azure Bot Service (Microsoft Bot Framework) is rated higher in 1 area: Likelihood to Recommend
- Landbot is rated higher in 1 area: Support Rating
Likelihood to Recommend
8.6
Azure Bot Service (Microsoft Bot Framework)
86%
7 Ratings
8.0
Landbot
80%
2 Ratings
Usability
8.5
Azure Bot Service (Microsoft Bot Framework)
85%
4 Ratings
Landbot
N/A
0 Ratings
Support Rating
8.5
Azure Bot Service (Microsoft Bot Framework)
85%
8 Ratings
10.0
Landbot
100%
2 Ratings
Likelihood to Recommend
Azure Bot Service (Microsoft Bot Framework)
It is helpful to us in many ways by giving the recommendation, providing multi-disciplinary platform integration, providing cloud storage with it, and many more. When it comes to doing some tasks with the image then it lags sometimes so there is a scope for improvement in it.
Mentor
Delta Winter of CodeInformation Technology & Services, 51-200 employees
Landbot
Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.

Verified User
Analyst in Marketing
Mechanical or Industrial Engineering Company, 5001-10,000 employeesPros
Azure Bot Service (Microsoft Bot Framework)
- Assembles conversational AI encounters for our clients
- Adds regular language, discourse, and vision
- Sends to well known channels with insignificant code changes

Verified User
Executive in Human Resources
Computer Software Company, 501-1000 employeesLandbot
- Simple visual constructor for your bots
- Many bot patterns
- Zapier and Webhooks
- Full customization CSS for your bots
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Cons
Azure Bot Service (Microsoft Bot Framework)
- They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Technical Consultant
Amandla Xaviers Advisory ServicesMarket Research, 11-50 employees
Landbot
- Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.

Verified User
Analyst in Marketing
Mechanical or Industrial Engineering Company, 5001-10,000 employeesPricing Details
Azure Bot Service (Microsoft Bot Framework)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Azure Bot Service (Microsoft Bot Framework) Editions & Modules
—
Additional Pricing Details
—Landbot
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$30 Per Month Per User
Landbot Editions & Modules
Edition
Landbot | $30.001 |
---|
- Per Month Per User
Additional Pricing Details
—Usability
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 4 answers
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
Software Engineer
Prime Tech Solutions Ltd.Information Technology & Services, 51-200 employees
Landbot
No score
No answers yet
No answers on this topic
Support Rating
Azure Bot Service (Microsoft Bot Framework)
Azure Bot Service (Microsoft Bot Framework) 8.5
Based on 8 answers
The support team is quick to attend to any concerns regarding Azure Bot Service (Microsoft Bot Framework), and they are very friendly and technical. They are always available to assist with any bot framework related issue and they normally respond within 24 hours. They try by all means to understand the problem you are facing and they explore any possible diagnosis and troubleshooting necessary.
Network Engineer
JohannesburgInformation Technology & Services, 501-1000 employees
Landbot
Landbot 10.0
Based on 2 answers
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees
Alternatives Considered
Azure Bot Service (Microsoft Bot Framework)
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.Lex is very limited with integration with standard hardware and network configurations.Lex has performance issues and was too slow to meet near real-time collaboration requirements.Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
DBA
Duquesne Light CompanyUtilities, 1001-5000 employees
Landbot
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.

Verified User
Analyst in Marketing
Mechanical or Industrial Engineering Company, 5001-10,000 employeesReturn on Investment
Azure Bot Service (Microsoft Bot Framework)
- Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
- Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
- It is expensive.

Verified User
Executive in Human Resources
Computer Software Company, 501-1000 employeesLandbot
- Fast payback on advertising budget due to high conversion.
- Need a mobile application for chat operators, if the leads want to chat with a living person.
CEO (Chief Executive Officer)
Belcert BY LLCAccounting, 1-10 employees