Azure Bot Service (Microsoft Bot Framework) vs. Landbot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Bot Service (Microsoft Bot Framework)
Scoreย 7.2ย outย ofย 10
N/A
Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
Landbot
Scoreย 7.0ย outย ofย 10
N/A
Landbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers andโ€ฆ
$39
per month
Pricing
Azure Bot Service (Microsoft Bot Framework)Landbot
Editions & Modules
No answers on this topic
Sandbox
$0
Per Month Per User
Starter
$39
per month
Pro
$99
per month
Business
Starting at $300
per month
Offerings
Pricing Offerings
Azure Bot Service (Microsoft Bot Framework)Landbot
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsโ€”โ€”
More Pricing Information
Community Pulse
Azure Bot Service (Microsoft Bot Framework)Landbot
Top Pros
Top Cons
Best Alternatives
Azure Bot Service (Microsoft Bot Framework)Landbot
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Scoreย 9.0ย outย ofย 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Scoreย 9.0ย outย ofย 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Scoreย 10.0ย outย ofย 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure Bot Service (Microsoft Bot Framework)Landbot
Likelihood to Recommend
8.7
(5 ratings)
8.0
(2 ratings)
Usability
8.7
(2 ratings)
-
(0 ratings)
Support Rating
8.7
(4 ratings)
10.0
(1 ratings)
User Testimonials
Azure Bot Service (Microsoft Bot Framework)Landbot
Likelihood to Recommend
Microsoft
It is suited for applications like computerizing messages, or any business thought that would require the entrepreneur to robotize their reactions, particularly assuming they are managing a ton of clients and they can't answer to every single one of them. It'd be the most ideal to computerize messages of enormous associations where the reactions measure up to the clients' assumptions. It would be less appropriate in associations where clients' viewpoints matter and every client is interesting and requires the association's consideration, where the specialist organization doesn't need to sum up the clients' interests.
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Landbot.io
Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
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Pros
Microsoft
  • Real-time communication.
  • Lightweight software protocols.
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Landbot.io
  • Simple visual constructor for your bots
  • Many bot patterns
  • Zapier and Webhooks
  • Full customization CSS for your bots
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Cons
Microsoft
  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
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Landbot.io
  • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
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Usability
Microsoft
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
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Landbot.io
No answers on this topic
Support Rating
Microsoft
Support is helpful when we have a problem, but online documentation is lacking
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Landbot.io
Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
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Alternatives Considered
Microsoft
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
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Landbot.io
Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
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Return on Investment
Microsoft
  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
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Landbot.io
  • Fast payback on advertising budget due to high conversion.
  • Need a mobile application for chat operators, if the leads want to chat with a living person.
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ScreenShots

Landbot Screenshots

Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics