What users are saying about
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35 Ratings
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Top Rated
1694 Ratings

Backblaze

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35 Ratings
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Score 9 out of 100

Dropbox

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Top Rated
1694 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Backblaze

Backblaze does one thing and does one thing well: backup. If you recognize it for what it is, you will be very happy with it as an unobtrusive off-site backup solution. If, however, you want full-featured endpoint protection, you'll want to look elsewhere. For me and my needs, Backblaze provides the right amount of protection at a cheap price. You can't beat it.
Anonymous | TrustRadius Reviewer

Dropbox

Dropbox is very well suited for SOHO professionals and small to medium-sized teams who need solid performing, reliable collaboration tools on a trusted cloud platform provider with very robust security. Where it falls short compared to Google Drive & Google Docs is in the document editing and collaboration tools within the office suite. If you're already using GSuite then you'd likely better suited with Google Drive, but as a long-time user of Dropbox, I still rely on it as both my professional and personal cloud of choice and part of my redundancy for cloud storage. I find the integration with Mac better than any competitors offering and the PC experience is better than most other cloud providers too.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Backblaze
Dropbox
8.7
Versioning
Backblaze
Dropbox
8.6
Video files
Backblaze
Dropbox
8.7
Audio files
Backblaze
Dropbox
8.8
Document collaboration
Backblaze
Dropbox
8.4
Access control
Backblaze
Dropbox
8.9
File search
Backblaze
Dropbox
8.5
Device sync
Backblaze
Dropbox
9.1

Cloud Storage Security & Administration

Backblaze
Dropbox
8.8
User and role management
Backblaze
Dropbox
8.6
File organization
Backblaze
Dropbox
8.9
Device management
Backblaze
Dropbox
8.9

Cloud Storage Platform

Backblaze
Dropbox
8.9
Performance
Backblaze
Dropbox
9.0
Reliability
Backblaze
Dropbox
9.0
Storage Reports
Backblaze
Dropbox
8.8

Pros

Backblaze

  • Backblaze utilizes a native app across platforms vs. a javascript app you find with other backup services (CrashPlan being one of them). Native apps function better and have a better user interface than comparable javascript apps.
  • Backblaze has an intuitive interface that automatically backs everything up from your computer but allows you to easily exclude items you don't want or need to backup (applications, system files, etc.).
  • Backblaze has a built-in bandwidth cap and monitor allowing you to limit how much data is backed up on a daily basis to prevent going over ISP data caps or utilizing all of your upload bandwidth.
Aaron Pinsker | TrustRadius Reviewer

Dropbox

  • Dropbox has the ability to automatically sync from other sources. When our Appraisers use their tablets to take pictures, it is set up so that the pictures automatically upload to a folder in Dropbox so that the staff back at the office will then have access to the pictures as well.
  • Dropbox is very easy to use. There is a list of folders on the left-hand side. You simply click and go to each folder to pull up files. You can rename the folders, sort by date, etc.
  • Dropbox has several different options for storage size options. An individual can choose a smaller package or a large corporation could choose bigger packages. There is also a free version that is great for saving pictures from an individual phone or another device.
  • Dropbox has a search feature that saves a lot of time. If you aren't sure where the file you need is, use the search function to quickly find it.
  • Dropbox is cloud based so there are no bulky servers taking up space!
Kristen Reeves | TrustRadius Reviewer

Cons

Backblaze

  • User management isn't the greatest. We had the choice of either a site license under one email address, or a domain license, allowing users to log in with their own email address, however there's no management for this option. I can see metrics of the users' backup, but I can't manage the accounts in any way.
Stephen Yoder | TrustRadius Reviewer

Dropbox

  • I find it very difficult to share individual folders or subfolders that are within shared folders. For instance, if I want to share just one file, it doesn't allow me to share it with someone who doesn't have access to the shared folder. I don't want to grant access each time to the entire folder, just to the file.
  • I don't love the layout--it's functional, but not inspiring, and it hasn't been updated in so long. It seems as if it's been the same since Dropbox started. I enjoy when products surprise me with functionalities I hadn't even thought of.
  • I don't find the suggestions on the home page helpful. I prefer the layout of Google Drive, where home takes you to things you accessed recently, but also to the entirety of your drive. I don't find the suggestions or the messages on the home page very helpful.
Claire Rivero | TrustRadius Reviewer

Likelihood to Renew

Backblaze

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 9.9
Based on 19 answers
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Michelle Hidalgo | TrustRadius Reviewer

Usability

Backblaze

Backblaze 6.0
Based on 2 answers
As stated in my review, Backblaze simply works and works simply. You install it. It runs silently in the background storing and safeguarding all your computer data remotely. You seldom notice it until you've lost something you need - then you can quickly find it online using their interface and restore it - which is what's really important.
William Levins | TrustRadius Reviewer

Dropbox

Dropbox 8.5
Based on 21 answers
It’s extremely easy to use on any device. I can set access to whole folders or only certain files. I can print, share, and save with very few clicks. I’m able to save high-resolution photos without taking up a ton of space on my phone and can send a link to those files that are too large to email or text.
Jayelynn Willman | TrustRadius Reviewer

Performance

Backblaze

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 8.7
Based on 5 answers
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Adriano Rosa | TrustRadius Reviewer

Support

Backblaze

Backblaze 8.8
Based on 10 answers
They answered any questions I had accurately and politely. I prefer to call a phone number and get a human on the phone, but they prefer email and chat. I understand they have business profits to consider, so it makes sense.
Ellwood Howard | TrustRadius Reviewer

Dropbox

Dropbox 7.8
Based on 28 answers
In the few years I've used Dropbox, I only had to contact the support team once - and that's pretty incredible for a SaaS company.When I did get in touch, it was a complicated issue but the team did their best to get back to me ASAP and resolved it, even though it seemed impossible at the time. Basically, I deleted a bunch of files without the backup function on - meaning they had to go into the back-end to reverse the damage. Absolutely stellar customer service!
Veronika Baranovska | TrustRadius Reviewer

Implementation

Backblaze

No score
No answers yet
No answers on this topic

Dropbox

Dropbox 10.0
Based on 2 answers
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Annesa L Lacey | TrustRadius Reviewer

Alternatives Considered

Backblaze

Backblaze B2 offers very similar service as these providers, but at a much better price per GB. I've been able to vastly provide better and more cost-effective service in regards to my backup offerings because of B2 storage. It's a fantastic service with an insane price point that just works.
Tyler Despain | TrustRadius Reviewer

Dropbox

Compared to all the file-sharing services I've used, Dropbox is the most reliable and easiest to use. They've also done a nice job of adding features/functionality over the years.Actually, one thing I've yet to mention: Dropbox has done a great job of compatibility with different file types. For instance, I could create a design in Illustrator and share the file with a client through Dropbox. For clients that don't have Illustrator, Dropbox will still allow them to view the design.
Brandon Zell | TrustRadius Reviewer

Return on Investment

Backblaze

  • The saving of data is almost immeasurable - Backblaze is the best backup company I've ever used.
  • Getting started is quick and easy - and you get a 14-day trial.
  • The price is cheaper than every other service - but don't tell them!
Rob Gokee | TrustRadius Reviewer

Dropbox

  • Due to the nature of the business, it has worked as a solution for file collaboration without the need for expensive hardware.
  • It has eliminated the need to purchase flash drives and the possibility of losing them.
  • It enables and boosts the efficiency of telecommuting.
Jacob Jeffries | TrustRadius Reviewer

Pricing Details

Backblaze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Backblaze
9.2
Dropbox
8.8

Likelihood to Renew

Backblaze
Dropbox
9.9

Usability

Backblaze
6.0
Dropbox
8.5

Reliability and Availability

Backblaze
Dropbox
9.0

Performance

Backblaze
Dropbox
8.7

Support

Backblaze
8.8
Dropbox
7.8

Online Training

Backblaze
Dropbox
9.0

Implementation

Backblaze
Dropbox
10.0

Scalability

Backblaze
Dropbox
8.0

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