Barracuda Cloud Archive vs. Carbonite Information Archiving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Cloud Archive
Score 8.8 out of 10
N/A
Barracuda Cloud Archive (Sonian) is a file archiving option developed by Sonian and now supported by Barracuda Networks since the November 2017 acquisition.N/A
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Pricing
Barracuda Cloud ArchiveCarbonite Information Archiving
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda Cloud ArchiveCarbonite Information Archiving
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Cloud ArchiveCarbonite Information Archiving
Considered Both Products
Barracuda Cloud Archive

No answer on this topic

Carbonite Information Archiving
Chose Carbonite Information Archiving
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit …
Top Pros
Top Cons
Best Alternatives
Barracuda Cloud ArchiveCarbonite Information Archiving
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Cloud ArchiveCarbonite Information Archiving
Likelihood to Recommend
9.1
(3 ratings)
7.1
(3 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
8.1
(3 ratings)
User Testimonials
Barracuda Cloud ArchiveCarbonite Information Archiving
Likelihood to Recommend
Barracuda Networks, Inc.
We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
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Carbonite, an OpenText company
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Pros
Barracuda Networks, Inc.
  • Sonian search is rightly praised for ease of use, scale, performance and accuracy.
  • Sonian archive can be deployed rapidly without the need for costly professional service engagements.
  • Seamless process to import PST files into the archive.
  • Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.
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Carbonite, an OpenText company
  • Search
  • Storage need reduction
  • Security
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Cons
Barracuda Networks, Inc.
  • Speed is slow sometimes
  • The Outlook plugin does not always find all emails when searching
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Carbonite, an OpenText company
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Usability
Barracuda Networks, Inc.
It performs as expected with no exceptions.
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Barracuda Networks, Inc.
We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
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Carbonite, an OpenText company
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Alternatives Considered
Barracuda Networks, Inc.
Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
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Carbonite, an OpenText company
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Return on Investment
Barracuda Networks, Inc.
  • We have been able to reduce a lot of store space by moving all PST files to the archiver.
  • Users love how easy it is to find old emails that were deleted long ago.
  • Some users now rely on this service
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Carbonite, an OpenText company
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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ScreenShots