What users are saying about
4 Ratings
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Score 7.5 out of 100
4 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • ControlUp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Barracuda ECHOplatform for MSPs

70%
2 Ratings
9.5

ControlUp

95%
2 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

If a backup solution is needed without purchasing an appliance, the Intronis solution does a great job of backing up data and replicating to the cloud. The backup is restricted by total data, so any databases and other items are covered as long as it's under the total data cap.
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ControlUp

An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
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Pros

Barracuda Networks, Inc.

  • Centralized console for all Intronis backup software installations
  • Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
  • Alerting from backup software can range from simple to complex as well as schedule options
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ControlUp

  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
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Cons

Barracuda Networks, Inc.

  • the expanding of the roles that are allowed, just 4 seems to be too limiting
  • integration of the campus should be self service not a email and wait for 24 hour turn around
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ControlUp

  • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
  • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
  • The local program for ControlUp uses a lot of resources
  • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
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Pricing Details

Barracuda ECHOplatform for MSPs

Starting Price

Editions & Modules

Barracuda ECHOplatform for MSPs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ControlUp

    Starting Price

    Editions & Modules

    ControlUp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Barracuda Networks, Inc.

      The platform was a requirement to get access to the products, but it seemed a bit rushed and some of the feature are not consistent, like the cloud to cloud you need to create an admin for the tech to implement vs the creds passed over from ECHOplatform.
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      ControlUp

      I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
      Read full review

      Return on Investment

      Barracuda Networks, Inc.

      • This is a great solution for backups when a backup appliance is not necessary (or within economic range).
      • Local NAS replication can provide faster recovery of data in the event of a catastrophy.
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      ControlUp

      • It led us to make some quick and simple changes that reduced our logon times by 25%
      • We are better able to evaluate CPU and (especially) RAM utilization in our VDI pools (used for planning)
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