What users are saying about
5 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Barracuda ECHOplatform for MSPs

If a backup solution is needed without purchasing an appliance, the Intronis solution does a great job of backing up data and replicating to the cloud. The backup is restricted by total data, so any databases and other items are covered as long as it's under the total data cap.
Derek Schroeder | TrustRadius Reviewer

ControlUp

ControlUp is great on seeing what an end user is doing in a Citrix session and can help figure out why a user might be having an issue. The console also offers a bunch of tools on the right click menu. Things from making registry changes on a remote machine to network tools like ping, nslookup and other troubleshooting tools
Tom Hamilton | TrustRadius Reviewer

Pros

Barracuda ECHOplatform for MSPs

  • Centralized console for all Intronis backup software installations
  • Linked connection to the Barracuda Cloud Control console to manage essentials and backup appliances
  • Alerting from backup software can range from simple to complex as well as schedule options
Derek Schroeder | TrustRadius Reviewer

ControlUp

  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
Tom Hamilton | TrustRadius Reviewer

Cons

Barracuda ECHOplatform for MSPs

  • the expanding of the roles that are allowed, just 4 seems to be too limiting
  • integration of the campus should be self service not a email and wait for 24 hour turn around
dave jung | TrustRadius Reviewer

ControlUp

  • ControlUp has a quick and easy way to submit feature request but I with they had a public list of things being proposed that the community could vote on to show what is important to those of us that use the product.
  • The console is very memory intensive. They are working on a web version but I am not sure how long it will be before they get all the same features in the new web console.
Tom Hamilton | TrustRadius Reviewer

Alternatives Considered

Barracuda ECHOplatform for MSPs

The platform was a requirement to get access to the products, but it seemed a bit rushed and some of the feature are not consistent, like the cloud to cloud you need to create an admin for the tech to implement vs the creds passed over from ECHOplatform.
dave jung | TrustRadius Reviewer

ControlUp

I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
Tom Hamilton | TrustRadius Reviewer

Return on Investment

Barracuda ECHOplatform for MSPs

  • This is a great solution for backups when a backup appliance is not necessary (or within economic range).
  • Local NAS replication can provide faster recovery of data in the event of a catastrophy.
Derek Schroeder | TrustRadius Reviewer

ControlUp

  • The ControlUp console has ways to quickly identify issues. Other tools I have reviewed did a great job of collecting data but it did not present it in a way that made it easy to find an issue.
  • We had very little ability to provide management kinds of reports before we started using ContolUp. Now we can quickly tell management things like how many people are connected. How many different devices have connected to our environment. Hardware use and performance.
Tom Hamilton | TrustRadius Reviewer

Pricing Details

Barracuda ECHOplatform for MSPs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ControlUp

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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