What users are saying about
7 Ratings
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153 Ratings
7 Ratings
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Score 8.4 out of 100

SAP Ariba Procurement

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153 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Basware P2P

I would definitely recommend using Basware Purchase to Pay in your organization, it handles high amounts of invoices efficiently and you can perform your work with ease. I am acting as a Basware superuser in my team so I know this software thoroughly and it rarely gives any issues, even errors are described in a clear way so the user knows what needs to be resolved/what is missing.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.
Gary George | TrustRadius Reviewer

Pros

Basware P2P

  • It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites
  • The system is extremely easy to use as there are only a few steps required for complete processing of invoices
  • The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy
  • Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • Customer Service. We have an incredible team that look after us.
  • Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
  • Standards. Providing a uniform set of rules enables us to onboard and engage quickly.
Anonymous | TrustRadius Reviewer

Cons

Basware P2P

  • Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
  • Sometimes but relatively rarely the program opens slowly.
  • In rare instances the program freezes and needs to be restarted.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • Ariba Connect Support - with the exception of the few, the general responses from a Support Request has the engineer repeat the issue at hand with the first response, request for additional examples on the second, then attempt to close the ticket with the third, citing that the system behaviour is OOTB or 'as designed'. No real investigation is undertaken until there has been multiple responses, or the SR has been escalated to an specialist engineer.
  • Ariba should have better functionality for a supplier to route PO's to specific branches (different email addresses) within their organisation without the need for a full integration or through the use of email routing rules.
  • Provide a more thorough process when a supplier upgrades from a Standard to Enterprise account. Currently suppliers are misled into upgrading to an enterprise account without any formal confirmation from Ariba to ensure that the supplier understands why, or even that they upgrading. This, coupled with the only option to pay outstanding invoices to downgrade, discredits Ariba and the Buyers reputation in the marketplace, and introduces significant P2P implications if re-enabling the supplier through a new account is undertaken as a work round.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Basware P2P

Basware P2P 5.4
Based on 5 answers
We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.
Umang Bhavsar | TrustRadius Reviewer

SAP Ariba Procurement

SAP Ariba Procurement 10.0
Based on 1 answer
We have been happy with the overall effectiveness and velocity that the use of SAP Ariba Procurement and, in general, almost all of the SAP applications in terms of awesome integration and adding velocity to our business--quicker execution and lesser overhead, and thus ultimately cost savings.
Anonymous | TrustRadius Reviewer

Usability

Basware P2P

No score
No answers yet
No answers on this topic

SAP Ariba Procurement

SAP Ariba Procurement 8.7
Based on 17 answers
  1. We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
  2. End users also have an option to use Guided Buying whose user experience is like end-user applications.
  3. The product also has a rich set of notifications for workflows.
  4. Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
  5. For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
Anonymous | TrustRadius Reviewer

Support Rating

Basware P2P

No score
No answers yet
No answers on this topic

SAP Ariba Procurement

SAP Ariba Procurement 7.8
Based on 24 answers
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Basware P2P

Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish
Iliana Anthimiades | TrustRadius Reviewer

SAP Ariba Procurement

I will recommend ARIBA however some good points related with ContractWorks (which I do not have such a big experience with)
  • it has powerful automation features that reduce the administrative load of users.
  • its entire storage system is searchable so users can find the data they need with ease.
  • administrators can set unique access permissions for each user.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Return on Investment

Basware P2P

  • faster processing of invoices due to short step process
  • it's user friendly so not much training is needed to use the system
  • templates and favorites decreases time spent
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • SAP Ariba has allowed that our Procurement Service Center performs much better with a reasonable headcount having 1 system able to support all our Policy requirements and it is easy to use.
  • We are able to have 1 system covering 80% of our Global Indirect Spend - 1 system for global approvers for all countries, 1 way of working - consolidated.
  • It provides ability to identify opportunities for value added initiatives that save time and money for the company.
Anonymous | TrustRadius Reviewer

Pricing Details

Basware P2P

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Ariba Procurement

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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