76 Reviews and Ratings
69 Reviews and Ratings
The software is well suited in most areas of messaging. The communication features it contains and the messaging quality it utilizes provides for standards, like scalability, manageability and, most importantly, secure communications. Again, the software is well suited for scenarios where an organization is aimed at making use of a centralized management. it is built to provide a unified collaborative platform characterized by a single object model and also has a database storage for almost all communication records.Incentivized
Zoho Cliq has allowed our office to be remote-worker friendly since onboarding. Teams are able to meet throughout the day with ease. Completing "@" messages allow for inter-office communication in a semi-public space (i.e. on our #Sales channel, a sales team member can "@" me to ask a question, and if I don't answer, a teammate can reply first). And having the audio/screen share capability allows "parking lot" conversations to not derail the chat. The only caveat really is your available screen real estate to manage multiple conversations at once. Honestly, as a product, it feels as potent as Slack or Discord (minus silly bots). I don't have a single complaint about the platform.
Video conferencing - The features it provides is apart from any standalone.Mail messenger `Instant messaging
Its interface is really simple to use so you don't need to spend a lot of time training your people to manage incoming contacts.The visitor tracking is excellent. It will provide a lot of very useful data for your team to see what works on your site and what doesn't.It integrates really well with other Zoho apps.Their support is excellent. We got useful, informative responses from them when we had to contact them.Incentivized
The only area that the software has room for improvement is in the mail part. To a large extent, the email capabilities to the Oracle Beehive Enterprise Collaborative Server is not user-friendly. My opinion is that if the mail option was made in a more separate appearance to that of the calendar, task management, and address books it would appear more user-friendly.Incentivized
Not missing functionality as such but would be useful to record audio chatsZoho not as widely adopted than other Chat clients like Hangouts/SkypeIncentivized
Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.Incentivized
Ease of use! It's easy enough to open chat, start audio sessions, screen shares, or even sending files. The fact that individual "emojis" can be applied to normal chats is wonderful. Allows to "acknowledge" without lengthy back-and-forths. Automation via CRM turns Cliq into a productivity tool beyond communication. Simply put, I don't how you could improve the system (save for a few UI boosts). As it stands, it's a powerful tool that is easy to pick up and play with.
Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.Incentivized
The only feature that makes Beehive Enterprise Collaborative software stack up against similar software is unification. It is wholly unified. Basically, it allows IT to function as one platform providing services like email, team workspace, and conferencing. Uniquely, this results in saving time and cost related to managing separate systems Incentivized
We selected Zoho because it was already a part of the Zoho toolset we were using. They offered a free trial which was a big help in our purchasing decision. Our team looked at one other alternative but we weren't satisfied with the pricing quote we got from them and the fact that we were already using other Zoho apps made our decision easier.Incentivized
If one uses all its features to its optimum, I think they can go for break-even within around 1 year. We were able to achieve it. It helped us grab many projects.
Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with meNegative - Yet another comms channel to manage would like to have less. But see previous positivePositive - Came as part of my Zoho One subscription so low costHas a wealth of options still to investigate as part of CliqIncentivized