What users are saying about
81 Ratings
5 Ratings
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Score 10 out of 100
81 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • Bento for Business is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Bento for Business

100%
4 Ratings
8.7

Coupa

87%
23 Ratings

Likelihood to Recommend

Bento for Business

Our organization runs a lot of short-term or one-off programs where the program staff need to buy supplies -- Bento is perfect for these scenarios. The staff who make the purchases are not staff who would typically have a company card, so we wanted a solution other than giving them a credit card. Bento was perfect because it makes the purchasing & bookkeeping processes for these programs easy and efficient for both the staff and the finance team
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Coupa Software

I am new to customer-supplier portals in my career. I use several different ones in my current role, including Ariba and Tipalti. To be honest, I don't really enjoy the user experience of any of them. I can see how larger companies may benefit from their services but for my current role submitting invoices on them and filling out vendor information requests seems somewhat clunky to me. When I'm in Coupa, the easiest, most non-clunky process for me is when I'm successfully connected with a customer who has successfully created their purchase order and I can easily upload my invoice to said PO. To me, emailing customer invoices directly to the customer from our invoicing system seems like the easier route of delivering an invoice. I suppose it is helpful and reassuring to know that an invoice has been successfully uploaded into a company's system rather than waiting to find out if your emailed invoice made it to the correct department for payment processing.
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Pros

Bento for Business

  • Track expenses by employee
  • Restrict purchases based on amount and category
  • Import transactions directly into QuickBooks
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Coupa Software

  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
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Cons

Bento for Business

  • easier way for employees to access their statements without setting them up as admins
  • monthly statements generated by card
  • monthly fee needs to be added to one of the card statements
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Coupa Software

  • Support Team - A little slow in responding. I think the tool is so configurable that they struggle with figuring out what is causing certain issues that are being submitted on the portal.
  • I'd love for the Sourcing Module to be able to support larger events. There seems to be a limit on the number of lines each event can support and as a growing retailer, our store count dictates we have room to grow and that each store is represented in the bid process.
  • Would like to see the ability to issue multiple POs for a single item to multiple locations. The tool may do this but I know I can't and it may be due to how we interface with our ERP.
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Pricing Details

Bento for Business

Starting Price

$0 2 People or Cards (1 must be business owner)

Editions & Modules

Bento for Business editions and modules pricing
EditionModules
Free01
Team$29/month2
Professional$69/month3
Enterprise$149/month4

Footnotes

  1. 2 People or Cards (1 must be business owner)
  2. Up to 10 People or Cards
  3. Up to 20 People or Cards
  4. More than 20 People or Cards

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Coupa

Starting Price

Editions & Modules

Coupa editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Bento for Business

    If you are looking for prepaid business care or a business expense card, I highly do not recommend using Bento for Business. Do yourself and your business a favor and use a more customer service orientated services such as Pex, Wex, or Expensify. Bento for Business is bad business. Just don't do it.
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    Coupa Software

    Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
    Read full review

    Return on Investment

    Bento for Business

    • Saving time by eliminating reimbursements
    • Allowing many staff to have a card to make purchases without worrying about financial control/risk of too many people having a company card
    • Efficiently synchs with Quickbooks
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    Coupa Software

    • It has allowed for proper processing of expenses tied directly to the proper LOB and GL Codes
    • Has taken the guesswork away and allowed for the proper budgets to be hit and reconciled
    • Ease of use has led to mass adoption and more prompt processing of expenses
    Read full review

    Screenshots

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