Likelihood to Recommend BeyondTrust works really well while looking to manage the privileged accounts distributed on various assets utilized in the organization. It is really good at scanning and fetching the asset details, which provides the descriptive details of all possible threat vectors and allowing the administrators to manage and mitigate the risks. Moreover, BeyondTrust's dependency on Flash is a major demerit which awfully affects the functionality and user experience for BeyondInsight.
Read full review The reason I selected 7/10 is because I don't have any experience using other systems similar to Zoho Vault. It works fine for us, but I also have experience with Zoho Recruit, and based on that experience, I know that there are better choices out there. I would encourage anyone I was recommending this product to, to also research similar products.
Read full review Pros Privileged Account Management. Vulnerability Management. Session Management. Handling API requests. Identifying and Managing various assets throughout the organization. Read full review Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication. Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level. Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers. Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted. Read full review Cons Dependency on Flash. Securing Files. Managing Service Accounts. Stability of updates. Read full review The user interface can be confusing at times. You can wind up in a different category very easily. Maybe a notification for duplicate entries would help manage passwords a lot better. An integration with Zoho Help Desk would be nice Read full review Usability I selected 8/10 because while I don't have any experience using other products similar to Zoho Vault, I do believe it is easy to use and maintain. We do not have any problems using this product and have never needed to contact customer support.
Read full review Support Rating BeyondTrust Support is available with maximum priority. The user is not required to provide an explanation and is not charged for the case raised. If required, BeyondTrust support is available for every possible requirement, which may differ from a requirement of some document or a hotfix availability. Also, BeyondTrust support takes every request with max priority.
Read full review Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less
Read full review Alternatives Considered CyberArk is following the bottom-up approach for the development of the Privileged Access Management solution, which provides a stable and more featured security solution. But everything for CyberArk comes with a cost. Meanwhile, everything for BeyondTrust is included in a single product, and Password safe comes up with vast options under a single utility with cost-effective implementation.
Read full review Storage works the same, but the browser integrations from Zoho Vault are still very buggy.
Read full review Return on Investment Positive: Easier User Interface. Positive: Descriptive management of access policies. Negative: Issues in functionality due to random bugs in functioning. Read full review Inexpensive when packaged with other Zoho products. Saved time on projects by being easy to access We ended up importing all of our Vault passwords into another program very easily. Read full review ScreenShots