Bigin by Zoho CRM vs Korero

Likelihood to Recommend

Choosing Bigin by Zoho CRM is a good option if you are a growing small or medium-sized company with a hard time managing Google Sheets, as it is less cluttered than other CRMs and makes it easier to manage deals with little automation.

Read full review

Achir saxena

Growth Marketer

ServerGuyInformation Technology & Services, 11-50 employees

View all 2 answers on this topic

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion.It is also a great platform for those who are looking for ATS and CRM together at an affordable price.For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.

Read full review

Jagdeep Kaur

Recruiter

FreelanceHuman Resources, 1-10 employees

View all 3 answers on this topic

Feature Rating Comparison

Bigin by Zoho CRM

Korero

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Quote & order management

Channel / partner relationship management

Bigin by Zoho CRM

Korero

Lead management

Email marketing

Bigin by Zoho CRM

Korero

Task management

Billing and invoicing management

Reporting

Bigin by Zoho CRM

Korero

Pipeline visualization

Customizable reports

Bigin by Zoho CRM

Korero

Custom fields

Scripting environment

API for custom integration

Bigin by Zoho CRM

Korero

Single sign-on capability

Role-based user permissions

Bigin by Zoho CRM

Korero

Social data

Social engagement

Bigin by Zoho CRM

Korero

Marketing automation

Bigin by Zoho CRM

Korero

Mobile access

Bigin by Zoho CRM

Korero

Case management

Help desk management

Pros

Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
Also, Bigin supports CRM, through social media engagement and other working platforms.
Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.

Read full review

Hildah Kay

Help Desk Technician

Outdoor PrideArchitecture & Planning, 51-200 employees

View all 2 answers on this topic

User friendly
Great support
Very affordable
Simple to use

Read full review

Verified User

Director in Information Technology

Information Technology & Services Company, 11-50 employees

View all 3 answers on this topic

Cons

Call lag needs fixing; I hate when we're stuck in middle of the conversation
Zoho products are seamless to integrate with, but other software is inconvenient, with less documentation there

Read full review

Achir saxena

Growth Marketer

ServerGuyInformation Technology & Services, 11-50 employees

View all 2 answers on this topic

UI and UX
They provide good support but it can be improved

Read full review

Verified User

Executive in Sales

Information Technology & Services Company, 11-50 employees

View all 3 answers on this topic

Usability

Bigin by Zoho CRM 9.5

Based on 2 answers

Bigin by Zoho CRM operates easily, as most of the features are automated, and there is a full guide for that. Also, Bigin allows customization of most of the activities, which ensures that results attained are specific and practical to interpret. The customer assistance notion from Bigin is always right, as they completely make a follow up concerning the new clients. Lastly, Bigin through social site engagement, the software learns what bothers or matters to the clients

Read full review

Hildah Kay

Help Desk Technician

Outdoor PrideArchitecture & Planning, 51-200 employees

View all 2 answers on this topic

Korero 8.5

Based on 3 answers

I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements.It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.

Read full review

Jagdeep Kaur

Recruiter

FreelanceHuman Resources, 1-10 employees

View all 3 answers on this topic

Support Rating

Bigin by Zoho CRM 9.5

Based on 2 answers

Almost every task you need to learn about has a large amount of documentation available. However, my rating is based on my recent interaction with the developer. Although I was satisfied with the service, I deducted one point since getting them on the phone took me three to four days.

Read full review

Achir saxena

Growth Marketer

ServerGuyInformation Technology & Services, 11-50 employees

View all 2 answers on this topic

Korero 7.9

Based on 3 answers

The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.

Read full review

Verified User

Director in Information Technology

Information Technology & Services Company, 11-50 employees

View all 3 answers on this topic

Alternatives Considered

Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.

Read full review

Hildah Kay

Help Desk Technician

Outdoor PrideArchitecture & Planning, 51-200 employees

View all 2 answers on this topic

Price point is a great advantage as it combines ATS and CRM .Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.

Read full review

Jagdeep Kaur

Recruiter

FreelanceHuman Resources, 1-10 employees

View all 3 answers on this topic

Return on Investment

Better prospect data management; not missing any important contact information
Time saver--It has both email and calling capabilities, so switching between applications isn't necessary anymore
Increased productivity by speeding up closing deals

Read full review

Achir saxena

Growth Marketer

ServerGuyInformation Technology & Services, 11-50 employees

View all 2 answers on this topic

Increased sales' achievements by considerable number

Read full review

Verified User

Executive in Sales

Information Technology & Services Company, 11-50 employees

View all 3 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Bigin by Zoho CRM Editions & Modules

Edition

Express	$7.00¹

per user

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$0.00

Korero Editions & Modules

Edition

Basic	$10.00¹
Professional	$22.00¹

Per User

Additional Pricing Details

Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Rating Summary

Bigin by Zoho CRM

Korero

Bigin by Zoho CRM

Korero

Bigin by Zoho CRM

Korero

Likelihood to Recommend

Bigin by Zoho CRM

Korero

Feature Rating Comparison

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Quote & order management

Channel / partner relationship management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Pipeline visualization

Customizable reports

Custom fields

Scripting environment

API for custom integration

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Case management

Help desk management

Pros

Bigin by Zoho CRM

Korero

Cons

Bigin by Zoho CRM

Korero

Usability

Bigin by Zoho CRM

Korero

Support Rating

Bigin by Zoho CRM

Korero

Alternatives Considered

Bigin by Zoho CRM

Korero

Return on Investment

Bigin by Zoho CRM

Korero

Screenshots

Bigin by Zoho CRM

Korero

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Bigin by Zoho CRM Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Korero Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison