Bigin by Zoho CRM vs. Korero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.8 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month per user
Korero
Score 8.9 out of 10
Small Businesses (1-50 employees)
Korero is designed to be a one stop solution for Customer Relationship Management, Collaboration and Communication combined with Automation features to empower and make your sales team highly effective and productive. Primarily focused on the B2B and Small & Medium Enterprises sector, Korero boasts a simplified User Interface for a great User Experience. Korero is available as a Software as a Service solution – pay as you go, cloud enabled with an omnichannel presence (Android…
$10
per user
Pricing
Bigin by Zoho CRMKorero
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Bigin 360
$21
per month per user
Basic
$10.00
per user
Professional
$22.00
per user
Offerings
Pricing Offerings
Bigin by Zoho CRMKorero
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details20% discount for annual pricing.Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.
More Pricing Information
Community Pulse
Bigin by Zoho CRMKorero
Features
Bigin by Zoho CRMKorero
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
108 Ratings
4% above category average
Korero
8.2
3 Ratings
6% above category average
Customer data management / contact management8.698 Ratings8.23 Ratings
Workflow management8.0102 Ratings8.13 Ratings
Opportunity management8.3100 Ratings8.43 Ratings
Integration with email client (e.g., Outlook or Gmail)8.395 Ratings9.11 Ratings
Contract management7.257 Ratings00 Ratings
Interaction tracking7.993 Ratings00 Ratings
Quote & order management00 Ratings7.13 Ratings
Channel / partner relationship management00 Ratings8.21 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
87 Ratings
5% above category average
Korero
7.8
3 Ratings
1% above category average
Lead management8.484 Ratings7.93 Ratings
Email marketing7.878 Ratings7.72 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.1
89 Ratings
6% above category average
Korero
8.3
3 Ratings
8% above category average
Task management8.287 Ratings8.63 Ratings
Reporting8.064 Ratings8.12 Ratings
Billing and invoicing management00 Ratings8.13 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.2
92 Ratings
8% above category average
Korero
8.5
3 Ratings
11% above category average
Pipeline visualization8.692 Ratings8.53 Ratings
Customizable reports7.883 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.2
97 Ratings
7% above category average
Korero
8.1
3 Ratings
6% above category average
Custom fields8.297 Ratings7.43 Ratings
Scripting environment00 Ratings8.62 Ratings
API for custom integration00 Ratings8.21 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.7
92 Ratings
4% above category average
Korero
8.5
3 Ratings
2% above category average
Single sign-on capability8.777 Ratings00 Ratings
Role-based user permissions8.690 Ratings8.53 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.7
56 Ratings
4% above category average
Korero
6.4
1 Ratings
15% below category average
Social data7.755 Ratings6.41 Ratings
Social engagement7.854 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.1
72 Ratings
9% above category average
Korero
-
Ratings
Marketing automation8.172 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.5
90 Ratings
12% above category average
Korero
8.1
3 Ratings
7% above category average
Mobile access8.590 Ratings8.13 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Korero
7.5
3 Ratings
2% below category average
Case management00 Ratings8.13 Ratings
Help desk management00 Ratings6.93 Ratings
Best Alternatives
Bigin by Zoho CRMKorero
Small Businesses
Salesmate
Salesmate
Score 9.9 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMKorero
Likelihood to Recommend
8.9
(101 ratings)
8.8
(3 ratings)
Likelihood to Renew
8.6
(3 ratings)
-
(0 ratings)
Usability
8.6
(72 ratings)
8.5
(3 ratings)
Support Rating
4.5
(8 ratings)
7.9
(3 ratings)
User Testimonials
Bigin by Zoho CRMKorero
Likelihood to Recommend
Zoho
Startups Needing Quick Setup with Low Overhead
Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
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Innoverenit
Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros
Zoho
  • Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
  • Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
  • Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
  • Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
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Innoverenit
  • User friendly
  • Great support
  • Very affordable
  • Simple to use
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Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
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Innoverenit
  • UI and UX
  • They provide good support but it can be improved
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Likelihood to Renew
Zoho
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
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Innoverenit
No answers on this topic
Usability
Zoho
An application that offers you simplicity in use and does not burden you with useless functions or buttons but at the same time gives you the flexibility you need. It is much more user-friendly than HubSpot and the technical support is at the level of excellence. There is even a function through which you can record your monitor. O aplicatie care iti ofera simplitate in folosire si nu te incarca cu functii sau butoane nefolositoare dar in acelasi timp iti ofera flexibilitatea de care ai nevoie.Este cu mult mai prietenos cu utilizatorii decat HubSpot iar suportul tehnic este la nivel de excelenta. Exista chiar si o functie prin care iti poti inregistra monitorul.
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Innoverenit
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Innoverenit
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
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Innoverenit
Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
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Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
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Innoverenit
  • Increased sales' achievements by considerable number
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ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Korero Screenshots

Screenshot of Out-of-the-box Analytics - Pre configured Key Performance Indicators, Configurable Fiscal period settings, Real time Business performance reports for CEOs & Sales leadersScreenshot of Workflows integrated with Opportunity lifecycle,  ensures task governance  to deliver high quality quotesScreenshot of Approvals management - Easy configuration of processes for managing ApprovalsScreenshot of Perspectives view - Tile layout with analytics presented on Click of PulseScreenshot of Collaboration - Break the Silos - include users from other functions / disciplines, also extend invite to your alliance partners as collaboratorsScreenshot of Automation of Leads management and distribution