What users are saying about
12 Ratings
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Top Rated
856 Ratings
12 Ratings
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Score 9 out of 100

BlueJeans Meetings

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Top Rated
856 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

BigMarker

Being a user of BigMarker I am fully satisfied
with their program and the features they are offering to me. Clear UI with easy
to use interface helping me a lot to set up everything in minutes. Definitely
recommend this masterpiece to other business to use it for effective virtual
collaborations.
Kate Woodward | TrustRadius Reviewer

BlueJeans Meetings

As a singular delivery product, BlueJeans is more than adequate and suits our users' needs in both Meetings and Events. I find BlueJeans as easy to use or adapt to as any other virtually delivery competitor. I have used Zoom and Webex and while there are some slight differences I find that it is more of a personal preference. I personally like BlueJeans and have not found anything that would make me want to look for another product.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

BigMarker
9.3
BlueJeans Meetings
Dashboards
BigMarker
8.9
BlueJeans Meetings
Data exportability
BigMarker
9.6
BlueJeans Meetings

Performance & Compatibility of Online Events Software

BigMarker
7.9
BlueJeans Meetings
8.1
High quality audio
BigMarker
9.1
BlueJeans Meetings
8.7
Mobile support
BigMarker
6.7
BlueJeans Meetings
8.3
High quality video
BigMarker
BlueJeans Meetings
8.3
Low bandwidth requirements
BigMarker
BlueJeans Meetings
7.2

Online Meetings / Events

BigMarker
8.7
BlueJeans Meetings
8.2
Calendar integration
BigMarker
7.2
BlueJeans Meetings
8.4
Record meetings / events
BigMarker
9.3
BlueJeans Meetings
8.6
Slideshows
BigMarker
9.1
BlueJeans Meetings
8.4
Event registration
BigMarker
9.2
BlueJeans Meetings
Meeting initiation
BigMarker
BlueJeans Meetings
8.6
Integrates with social media
BigMarker
BlueJeans Meetings
6.8

Online Events Collaboration

BigMarker
9.4
BlueJeans Meetings
7.9
Audience polling
BigMarker
9.3
BlueJeans Meetings
7.7
Q&A
BigMarker
9.6
BlueJeans Meetings
7.8
Live chat
BigMarker
BlueJeans Meetings
8.3

Online Events Security

BigMarker
9.2
BlueJeans Meetings
8.1
Participant roles & permissions
BigMarker
9.2
BlueJeans Meetings
8.1
Confidential attendee list
BigMarker
9.2
BlueJeans Meetings
7.9
User authentication
BigMarker
BlueJeans Meetings
8.3

Online Events Marketing

BigMarker
8.4
BlueJeans Meetings
Branding options
BigMarker
8.4
BlueJeans Meetings
Integration to Marketing Automation
BigMarker
8.4
BlueJeans Meetings

Screen Sharing

BigMarker
BlueJeans Meetings
8.2
Desktop sharing
BigMarker
BlueJeans Meetings
8.7
Whiteboards
BigMarker
BlueJeans Meetings
7.7

Pros

BigMarker

  • Live streamed events
  • Webinar style training
  • Marketing and Automated webinars
  • Ticketing for Digital events and training
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • One of the things that attracted us initially was that it allows for connections to be made to the meetings from a variety of devices, including telephones. We have some people who are not very technologically savvy so the ability to use a computer or not was important.
  • The facility to record meeting and then make those recordings available has significantly increased our ability to provide a library of content to our users.
  • Users like the flexibility of being able to change their own screen display from speaker view to gallery view and so forth.
  • We find that BlueJeans makes interaction between the different participants in the meeting very simple and easy.
  • Since we have people participating from different countries, the availability access numbers in many countries is a definite plus.
  • The availability to assign as many Meeting IDs as needed, including multiple meetings happening simultaneously is crucial for our purposes.
  • The option of the break-out rooms has been very useful. At times we want to have a meeting with everyone, then break people out for discussions or group exercises and that works very well in BlueJeans.
Robert Chatten | TrustRadius Reviewer

Cons

BigMarker

  • Really need BigMarker to create a white label offering so I can embed it into my website without hassle for members to sign up.
  • Would love to be able to stream my webinars to Facebook and other social platforms.
  • Need picture resizing to be working well because a lot of my pictures are not resized automatically.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • Have difficulty with the 'named user' licensing; each of our users are low volume.
  • Have had issues with initial setup by user (obtaining license, password process).
  • The ROOMS feature needs more explanation or case studies - could be useful but 'how'?
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 8.0
Based on 21 answers
I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
Anonymous | TrustRadius Reviewer

Usability

BigMarker

BigMarker 8.5
Based on 2 answers
The dashboard is very easy to use, I have been using
this as a go-to platform in the pandemic days and still using it for online webinars
and virtual screening. All features and functions are well organized. I have been very much impressed by their support staff.
Kate Woodward | TrustRadius Reviewer

BlueJeans Meetings

BlueJeans Meetings 8.8
Based on 202 answers
I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
J Lee Harshbarger | TrustRadius Reviewer

Reliability and Availability

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.8
Based on 9 answers
BlueJeans if usually available when we need it. We have used it on holidays, on weekends, and at all times of days with no problem. BlueJeans is also very communicative when there are issues affecting availability....
Marcus Manderson | TrustRadius Reviewer

Performance

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.5
Based on 9 answers
Everything worked very well
Anonymous | TrustRadius Reviewer

Support Rating

BigMarker

BigMarker 8.5
Based on 2 answers
There have been occasions that we needed to get in touch with support to help get a template design to look a specific way. They are always quick to reply on their chat and have had their design team fix issues for us in no time
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

BlueJeans Meetings 9.3
Based on 23 answers
In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
Vipin Khanna | TrustRadius Reviewer

Online Training

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 9.0
Based on 2 answers
It is straight forward and easy to understand
Marcus Manderson | TrustRadius Reviewer

Implementation Rating

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 8.0
Based on 32 answers
For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
Anonymous | TrustRadius Reviewer

Alternatives Considered

BigMarker

I've been using this for so long I honestly don't know what else is out there. I am THAT satisfied!
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

I have extensive experience with multiple meeting platforms, starting with enterprise-class platforms such as GoToMeeting and WebEx, and more accessible commercial products including Zoom, Slack, Microsoft Teams, Google Hangouts (or whatever they're calling it this month), and many others.
From my perspective, BlueJeans blows the doors off every competitor I have looked at or used, except in the area of video quality (which I previously discussed). Even there, video quality is high enough that it is not even close to being a deal-breaker for me.
As a former enthusiastic user and advocate/evangelist for Zoom, I can easily say that the deciding factors that drew me to BlueJeans come down to three words: Value, Credibility, and Security.
Chris Vacano | TrustRadius Reviewer

Scalability

BigMarker

No score
No answers yet
No answers on this topic

BlueJeans Meetings

BlueJeans Meetings 8.4
Based on 5 answers
more people in our organization have been using it and appears to have no problems.I think there is a max attendee limit but if that is removed, that would be even better
Anonymous | TrustRadius Reviewer

Return on Investment

BigMarker

  • Haven't seen a tangible ROI yet, but I can say it's made communication easier.
Anonymous | TrustRadius Reviewer

BlueJeans Meetings

  • Employees are more productive: Not having to drive to the site to deliver the same content that can be delivered over video, meaning more time to do more productive things than sit on the motorway for an hour or two.
  • Has helped keep business going during the ongoing pandemic, no more canceled meetings, just schedule a video call over BlueJeans.
  • Referring back to point one, money has been saved through not having to send people to site, along with the environmental savings from reduced travel.
Anonymous | TrustRadius Reviewer

Pricing Details

BigMarker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BigMarker Editions & Modules

Edition
Starter Plan$791
Elite Plan$1591
Premier Plan$2991
White Label PlanContact sales team
  1. per month
Additional Pricing Details

BlueJeans Meetings

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

BlueJeans Meetings Editions & Modules

Edition
Bluejeans Standard$9.991
Bluejeans Pro$13.992
Bluejeans Enterprise$16.663
Gateway for Teams - Per Room Plan$99.004
Bluejeans Enteprise PlusContact sales
  1. per host/per month
  2. perhost/per month
  3. per host/per month
  4. *per month
Additional Pricing Details
*Custom pricing for more than 20 rooms. Discount available for annual plans.

Rating Summary

Likelihood to Recommend

BigMarker
9.1
BlueJeans Meetings
8.6

Likelihood to Renew

BigMarker
BlueJeans Meetings
8.0

Usability

BigMarker
8.5
BlueJeans Meetings
8.8

Reliability and Availability

BigMarker
BlueJeans Meetings
9.8

Performance

BigMarker
BlueJeans Meetings
9.5

Support Rating

BigMarker
8.5
BlueJeans Meetings
9.3

Online Training

BigMarker
BlueJeans Meetings
9.0

Implementation Rating

BigMarker
BlueJeans Meetings
8.0

Scalability

BigMarker
BlueJeans Meetings
8.4

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