I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
[It's] Wonderful for small group or individual planning, brainstorming, explaining, projecting etc. It is also great for reporting or sharing findings of outcomes whether research or business related. It has a free viewer so that if you are presenting on a different computer, the viewer will allow the visuals to be shared. It is not ideal for collaboration unless everyone has this software.
GOAL SETTING: Because of the available templates, it is easy to set goals and then revisit them for revision or follow through. I like to brainstorm while I set goals and then come back and annotate my goals with changes, improvements, or add/substract them as needed.
STRATEGIC PLANNING: MindGenius is terrific for working through ideas and parameters. I can either use a freelance screen or a template and brainstorm through the goals that I need to meet. Then I can branch out from each objective with the required facets of each one. I am visual so color coding and using shapes to organize the parts of the objective (i.e. the resources needed, people/stakeholders that are involved, missing pieces etc.). When organizing a project or research, I find it invaluable.
BRAINSTORMING: MindGenius is a wonderful visual to use in a small group or classroom to brainstorm or record ideas. I also adjunct teach and I find MG a wonderful visual for planning a paper or demonstrating how to support ideas in a paper or to verify that research is completed properly. it is a teacher's must-have.
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
MindGenius is not as intuitive as I would like it to be. Although there is a quick-key stroke or movement that will replicate a shape or field if I want to make a parent or child block, I never remember what it is. I always use the manual insert by clicking with the mouse and it takes longer. If CONTROL ENTER created a new shape field like "the last one" or the one where the cursor is blinking, that would help considerably.
Changing the default visuals for a template or making a new template is overly time-consuming. Although I understand these details may only matter to someone as ULTRA-VISUAL a I am, if the font is too small or the shapes need to be visually altered, there is not a way to quickly grab those boxes and change the settings in one fell swoop. Although there is a way they can be changed, I have to navigate inside this and then inside this to get to the screen and then I have to figure out which changes the lines or the inside color of the shape etc. These details are a little overwhelming.
It would be great if I could make one shape in the font and layout I want and then replicate that pattern to other shapes or apply a different color scheme to it entirely. If these features already exist, i cannot find them and I consider myself to be rather tech savvy.
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
I have not used another product like MindGenius. Although I use Microsoft One Note for sometimes making lists that sync across my PC and my devices, I do not have another mind-mapping programming. MindGenius only has an app for iPad and without accessibility on iOS, I have not been able to use it for my daily TO DO lists etc that I would otherwise do. I use One Note for that role since MG does not have a phone app
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
I have not tracked the positive or negative impact of MG on my overall business objectives. I have successfully used it in the aspects of my personal and professional management.
MG helps me stay on track with my research and personal editing. It keeps me accountable so that I meet my deadlines. Although I have not applied a dollar value to it, it helps me signficantly.