63 Reviews and Ratings
14 Reviews and Ratings
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform Incentivized
Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.Incentivized
I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
Adding a customer to invoice is super simple and takes minimal effort.Payment collection is easy and seamless because Square Invoices allows the recipient to pay using credit/cards.One of the fest features is allowing invoices to be recurring. If my contract stipulates a flat fee monthly, I can set the invoices to recur monthly for the duration of the contract.Incentivized
For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.Incentivized
The reports section is not always the easiest to understand. It seems like I have to stop and think about options instead of it being 100% intuitive.With the fees we pay per transaction, it would be nice to be able to add additional "limited" users for no extra cost.Incentivized
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.Incentivized
Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.Incentivized
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly Incentivized
have not noticed a slow integration issue using QBOIncentivized
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.Incentivized
The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.Incentivized
Monte and Tyler have been helpful with report assistance I called on recentlyIncentivized
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions Incentivized
Square Invoices is easier to use and automatically transfers your money to your bank account vs Paypal that holds your money and you have to manually transfer and it takes 3-5 days (many times more). Square Invoices looks better overall, and for the same fees as Paypal, provides a better service overall.Incentivized
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc. Incentivized
Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.Incentivized
I love that I can sort my invoices in total, or by a specific time period to see how my sales are doing and comparing to prior time periods.Incentivized