BizLibrary vs. eFront Learning

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Incentivized

You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.

Incentivized

• Client success managers, in addition to helping with course selection, give advice on building your learning program.
• The BizLibrary tech team was instrumental in working with my LMS provider to tackle some technical challenges.
• The biggest strength BizLibrary has, in addition to its huge content library, is a team truly dedicated to your success.

Incentivized

• courses management
• quizes management
• variety of addons

Incentivized

• The reporting options changed when the program was updated. You have to go through more steps to find the data to download. I would like more canned reports.
• Adding a new learner is easy, but it takes more time to get them into the right group. We segment learners by company and role to make assigning topics easier for us.

• Merging this software may be difficult and cumbersome at times
• Reporting features can be worked on for better and easier usability
• Not very easy to organize files/folders in the system

Incentivized

I can't find anything else that supports our learning in the way BizLibrary does.

I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.

Incentivized

It is very easy to use and when you don't know how to use something it is not hard to find out how.

For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.

Incentivized

It truly is easy and reliable, I have never had an issue in this area.

When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access. 2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.

Incentivized

It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.

I'm not the most technical person, so some of the training didn't make sense to me. It wasn't a complete training - it was more topical. The people working at EFront were happy to answer my questions later when I resorted to learning it by doing. This was very valuable to me.

Incentivized

Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.

It's important to have a robust course catalog before launching. Courses should be QC'ed to be sure there are no errors or other problems. Don't let engineers write quiz questions! Remember that well-formed quiz questions are not designed to trick or fool the user - they are used to reinforce learning through repetition of important concepts. The "grade" isn't as important as the assurance the information has stuck.

Incentivized

We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.

Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.

Incentivized

• Employee engagement feedback related to the need for learning & development has already seen an uptick. Many express alot of gratitude/appreciation for the JIT learning opportunity.
• 1st year ROI achieved with first half-dozen employees who participated in courses which were otherwise budgeted to be taken as one-day, offsite sessions from other (classroom) vendors.
• Broad-based management support was at first a struggle, to be candid, but as employees have completed courses and then we've followed up, managers are now providing positive feedback from their perspective.

Incentivized

• We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements

Incentivized