Blue Triangle vs. Splunk Real User Monitoring (RUM)

Amazing help and knowledge has been assembled, but Blue Triangle Group's customer service is exceptional. Because they make us feel like the most important customer every time we speak, they have a genuine belief in our success. You can count on the support team to keep an eye on your account and offer fresh ideas to our discussions.

Incentivized

Splunk RUM was really helpful in identifying brute force attacks as we used Splunk query language and were able to identify how many failed login attempts were made from which country and blacklisted those IP's. Since Splunk entirely depends on Splunk query language, if there are no logs or you delete the logs you can't perform analysis, as there is no stream of live data and also it depends on how frequently your data can be indexed.

Incentivized

• Ease of usability.
• Very responsive to our business requirements.
• Increase your business revenue.

• End-to-end visibility enables me to see each transaction from start to finish thereby making it easy to know where exactly an anomaly is coming from.
• They have a really kind and helpful customer support.
• Application monitoring.
• End user performance metrics.

• Since percentage change is used instead of a real-time shift in comparison charts, they are more difficult to read and evaluate quickly.
• Unlike other website performance monitoring solutions, we are unable to compare data from different time periods.
• The portal's interface may use some cleaning up.

Incentivized

• The setting baseline for AI-driven troubleshooting requires more documentation to implement.
• Room for integration with open sourced or inhouse monitoring tools.
• Required more flexibility on setting up mobile OS performance metrics.

Incentivized

blackfire.io can be easier to analyze for the consumer, but overall get the same result.

Incentivized

Splunk Real User Monitoring (RUM) has a much better artificial intelligence engine. It also has a much better and more intuitive user interface. Splunk RUM also allows end-to-end visibility into the front and the backend. Technical support and customer service are also much better than Goliath. Query performance is faster than Goliath.

Incentivized

• The portal's ease of use, regular updates, and the feature roadmap all seem to prioritize the end user and actual use cases
• Having a better understanding of where my site's visitors are going has led to beneficial outcomes for my business

Incentivized

• Splunk is a single platform to perform all your analysis from front end to backend and all services.
• Splunk licensing is quite costly.
• Splunk is an excellent tool for data engineering and cyber security purpose.

Incentivized