BMC Helix Virtual Agent vs. Drift
BMC Helix Virtual Agent vs. Drift
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
BMC Helix Virtual Agent | N/A | BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. | N/A | |
Drift | N/A | Drift is presented as a human-centric, AI-powered buyer engagement platform, a platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touchpoint of the buying journey. The platform helps businesses translate conversational data and buyer behavior into deeper customer relationships, and also modernizes the B2B website experience. According to the vendor,… | N/A |
BMC Helix Virtual Agent | Drift | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BMC Helix Virtual Agent | Drift | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
BMC Helix Virtual Agent | Drift | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Chat Analytics and Reports |
|
BMC Helix Virtual Agent | Drift | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BMC Helix Virtual Agent | Drift | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.1 (52 ratings) |
Usability | - (0 ratings) | 7.0 (3 ratings) |
Support Rating | - (0 ratings) | 7.7 (3 ratings) |
BMC Helix Virtual Agent | Drift | |
---|---|---|
Likelihood to Recommend | BMC Software Inc. No answers on this topic | Drift |
Pros | BMC Software Inc. No answers on this topic | Drift |
Cons | BMC Software Inc. No answers on this topic | Drift |
Usability | BMC Software Inc. No answers on this topic | Drift |
Support Rating | BMC Software Inc. No answers on this topic | Drift |
Alternatives Considered | BMC Software Inc. No answers on this topic | Drift |
Return on Investment | BMC Software Inc. No answers on this topic | Drift |
ScreenShots | Drift Screenshots |