Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.
We also use SHRM but i do not use that platform as much i really only use that site for articles. I personally am not aware of any other software that we use. I believe upper management has acccess to more than the generalits to. I was not in the decision making process
Brightmine has many more resources and information than SHRM, and it's easy to filter and find exactly what you are looking for. SHRM tends to have more articles that you have to read through to get information from, versus Brightmine breaking things down by section where you …
CIPD resources are well-researched with citations and links to external research and provide valuable insights to HR professionals. The difference with XpertHR is the very practical nature of resources, particularly template letters and draft policies that can be put to use …
XpertHR is really great for 50-state info, spreadsheets, and other more complex, detailed policies and procedure information. The level of information provided is more in-depth.
I have enjoyed using XpertHR more than BLR. I have found the tools much more useful and easier to use than BLR. The best HR solution for you will depend on your organization's specific needs. However, I prefer XpertHR that helps me stay up-to-date on HR compliance, training, …
I have not used this platform personally but our HRD decided that XpertHR is a better platform to suit our needs. This led to cancelling that service and we're currently users of XpertHR.
I needed an equivalent to an advisor and "font of all knowledge". As most HR teams experience, we are exposed to a huge number of different scenarios and problems to solve and XpertHR has, so far fulfilled that. I hadn't used it before but know people who recommended it so …
CIPD Inform offers very similar servics but is much more cost effective. Whilst XpertHR remains the main tool for us CIPD are stating to make an impact on this market.
XpertHR is well suited to providing a good starting point for introducing a new policy or reviewing an existing one. The content organization helps reduce the risk of overlooking relevant considerations. A section on Trending topics provides a helpful prompt to keep current on current issues. The regular email alerts are sound, too, flagging up new resources.
The website is so easy to use and navigate through. I check this website weekly on the states i am responsible for and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws i run into and all the information is quick and easy to find
It is almost always available when I need it. I have only ran into 2 situations where i received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved
Everything loads quickly and is exactly where i need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what i am looking for or gives suggestions or documents to review that may also be helpful
I reached out to Brightmine support when i could not get logged in and i received a personal response within hours that was very helpful! I love that it was a real person and not automated. This type of support makes me feel that their support team truly cares about getting issues fixed timely
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so i can see side by side differences between states regarding different laws and compensation changes.
I have not directly used it but used it by passing on questions and queries to my HR network to obtain their advice. Often I felt that they do not provide direct advice to directly address my concerns or queries but more generic feedback that might be applicable or not. I think their advice often provides multiple and vague outcomes but not tailored to the outcome the business wants
saves so much valuable time when updating policies which is huge as we have a small team and time is limited.
Normally, it saves time on hours or research as you can find it all on the site, including salary review data.
Reduces the cost of using employment lawyers all the time for policy updating and other advice.
It's like a one-stop shop that enables the user to find everything they need on a multitude of topics with extensive information that requires minimal time by the user, but to search for that information individually would take hours, if not days, in some cases.
