12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Application Performance Management

    Broadcom Unified Infrastructure Management

    Feature Set Not Supported
    N/A
    7.5

    AlertSite

    75%
    AlertSite ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Database monitoring

    N/A
    0 Ratings
    6.5
    65%
    4 Ratings

    Threshold alerts

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Application performance management console

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Collaboration tools

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    7.5
    75%
    4 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    7.5
    75%
    4 Ratings

    Attribute Ratings

    • Broadcom Unified Infrastructure Management is rated higher in 4 areas: Likelihood to Renew, Usability, Support Rating, Implementation Rating
    • AlertSite is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Broadcom Unified Infrastructure Management

    70%
    6 Ratings
    8.0

    AlertSite

    80%
    5 Ratings

    Likelihood to Renew

    9.0

    Broadcom Unified Infrastructure Management

    90%
    1 Rating
    3.0

    AlertSite

    30%
    1 Rating

    Usability

    9.0

    Broadcom Unified Infrastructure Management

    90%
    1 Rating
    7.0

    AlertSite

    70%
    1 Rating

    Support Rating

    9.0

    Broadcom Unified Infrastructure Management

    90%
    2 Ratings
    4.5

    AlertSite

    45%
    4 Ratings

    Implementation Rating

    9.0

    Broadcom Unified Infrastructure Management

    90%
    2 Ratings
    7.0

    AlertSite

    70%
    1 Rating

    Likelihood to Recommend

    Broadcom

    Well Suited: - Multiple units (you may split Nimsoft per Groups, companies, etc.) - When your Business Teams NEED Dashboards (they'll love it after they learn how to use, for example, if they discover that the may even run SQL queries together with monitor the webpage of the application, and display business data) Less appropriate: - If you are beginning to monitor your environment (because you need to know your environment at least a little bit to check if the entire set of monitoring Nimsoft plugins will really help you or you will only use it to ping your application) - If you don't have at least one (i do recommend 2 or 3 after some short time) people dedicated to deploy and fine-tune the monitoring. The tool is really good, but if you don't have anyone working on it, you will notice that you're spending money in an elephant to kill an ant or worst, that you passed the entire year, and still have the same problems of the last year, cause no one put the hands enough time in the tool. I saw this happening during the first year when I was the only one working with the tool and still supporting the entire team.
    Read full review

    SmartBear

    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Read full review

    Pros

    Broadcom

    • Ease of management
    • Unified platform
    • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.
    Read full review

    SmartBear

    • Intuitive and almost instantaneous creation of monitors.
    • Performance bottlenecks alerts in real time.
    Read full review

    Cons

    Broadcom

    • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
    • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.
    Read full review

    SmartBear

    • Support is inconsistent at times in terms of quality and response.
    • Monitoring locations would have issues.
    • Dashboard would go unavailable at times or lag behind.
    Read full review

    Pricing Details

    Broadcom Unified Infrastructure Management

    Starting Price

    Editions & Modules

    Broadcom Unified Infrastructure Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      AlertSite

      Starting Price

      Editions & Modules

      AlertSite editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Broadcom

        Meets our business requirements
        Read full review

        SmartBear

        Reviewing other cost saving options
        Read full review

        Usability

        Broadcom

        Easy to configure and use.
        Read full review

        SmartBear

        Pretty good product only issue was cost
        Read full review

        Support Rating

        Broadcom

        Exceed Expectations.
        Read full review

        SmartBear

        What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.
        Read full review

        Implementation Rating

        Broadcom

        Plan it out based on your requirements.
        Read full review

        SmartBear

        No answers on this topic

        Alternatives Considered

        Broadcom

        All tools have their own gaps , some seem to do more than others, some just work better. With UIM we have found a sweet spot with features, price point, pros, cons, etc
        Read full review

        SmartBear

        We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
        Read full review

        Return on Investment

        Broadcom

        • Business Units love It - Good for them, but worse for the IT Team until we share the responsibility of the dashboards.
        • If no one put their hands on it, it will take some time to give results. I'm talking about environments with 400 devices, for example, in something about 6 months to one year, if no one is dedicated, and depending on the consulting company. Some, even certified by CA, was not good. If possible, try to use CA services directly.
        • IT Teams, after they start to notice that the tool really work, will want to monitor everything. Depending on the company, this will be more or less easy to measure, as ROI. And I'm telling this because usually IT teams don't know how to sell them to C-Levels, and the tool, because of the price, is always a motivation to questions like: "What is this tool? Do you really need it? Is there another way to monitor this?"
        Read full review

        SmartBear

        • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
        • We observed issues from AlertSite many times but their support is fast and helpful.
        • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
        Read full review

        Add comparison