What users are saying about
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144 Ratings
3 Ratings
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Score 5.8 out of 100

Eventbrite

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144 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
Christopher Chirco | TrustRadius Reviewer

Eventbrite

This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
Anonymous | TrustRadius Reviewer

Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
Christopher Chirco | TrustRadius Reviewer

Eventbrite

  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
Anonymous | TrustRadius Reviewer

Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
Christopher Chirco | TrustRadius Reviewer

Eventbrite

  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 10.0
Based on 3 answers
So far, we pretty much use Eventbrite exclusively for ticketed registrations.
Anonymous | TrustRadius Reviewer

Usability

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 9.0
Based on 3 answers
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
Anonymous | TrustRadius Reviewer

Support

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 8.2
Based on 20 answers
Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brown Paper Tickets

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization.Evite - not professional enoughRegonline - not very user friendly and the fees are a bit high.Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
Christopher Chirco | TrustRadius Reviewer

Eventbrite

I think that they are both similar in the services that they offer, but Eventbrite is widely known and because of its popularity it is a chosen favorite. Eventbrite is easier so I believe people are just more comfortable using it. Everyone has heard of Eventbrite and it has a better than average satisfactory rating among its users.
LaVerne E. Mathews | TrustRadius Reviewer

Return on Investment

Brown Paper Tickets

  • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
Christopher Chirco | TrustRadius Reviewer

Eventbrite

  • A dedicated URL for each event has been easy to use for tying events to editorial content, promotion and marketing.
  • For ticketed events, it has been an easy -to-use system without requiring a lot of training on a complicated technology. It is also competitively priced for transaction management.
  • Whether we have discovered any Eventbrite users via the Eventbrite site promotion, we appreciate it as a recommendation of our event for like-minded event attendees.
Patrice Watson | TrustRadius Reviewer

Screenshots

Pricing Details

Brown Paper Tickets

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Eventbrite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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