What users are saying about
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135 Ratings
3 Ratings
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Score 6.2 out of 101

Eventbrite

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135 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 101

Likelihood to Recommend

Brown Paper Tickets

For non-profits running free trainings, Brown Paper Ticket is great because there are no fees for using the service for this, whereas most other event registration software charges a per transaction fee. I wouldn't recommend it if you are hosting a conference or other event where there are breakout sessions that you need to register people for.
Christopher Chirco profile photo

Eventbrite

My experience using Eventbrite is mostly for a non-profit organization, which makes my experience a lot simpler in that I don't have to worry about collecting payment for my events, or be concerned about who pays any fees associated with my event. Event registration and promotion are very simple.
No photo available

Pros

Brown Paper Tickets

  • Hard copy tickets. They make it very easy to customize and order hard copy tickets for your events.
  • Ease of event setup.
  • Good customer service
Christopher Chirco profile photo

Eventbrite

  • Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
  • Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
  • Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
No photo available

Cons

Brown Paper Tickets

  • Accounting Reports. They are not very concise.
Christopher Chirco profile photo

Eventbrite

  • While integration with Facebook is fairly seamless, once you have uploaded the event description to Facebook, any additional revisions must be made on both Eventbrite and Facebook individually. It's not a live integration.
  • My initial on boarding was extended by needing to seek information through various blogs, outside users and exploration through the site. More comprehensive training for first timers to the site would be welcome.
  • Integration with the manager calendar would help the marketing timeline. It's helpful to get email reminders, but would be fabulous if milestones could be dropped in my calendar.
Patrice Watson profile photo

Likelihood to Renew

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 10.0
Based on 3 answers
So far, we pretty much use Eventbrite exclusively for ticketed registrations.
No photo available

Usability

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 9.0
Based on 3 answers
Great platform with so many incredible features. It streamlines workflow, communication, messaging, and analyzing data. I know of no other platform that can do what Eventbrite can do for the price or user-friendliness. They also offer great support for new users and integrate well with other platforms (i.e., social media and Sched).
No photo available

Support

Brown Paper Tickets

No score
No answers yet
No answers on this topic

Eventbrite

Eventbrite 8.1
Based on 18 answers
Always willing to help out and they have a ton of information handy on their website for self-service. If you can't find what you're looking for, their support team is quick to help out and provide any assistance you may need.
No photo available

Alternatives Considered

Brown Paper Tickets

I have used Bloomerang's event management option, which is not very easy to use or pliable when it comes to customization.Evite - not professional enoughRegonline - not very user friendly and the fees are a bit high.Qgiv - Very easy to use and has great reporting. However, there is a fee to use it for free events.
Christopher Chirco profile photo

Eventbrite

I think that they are both similar in the services that they offer, but Eventbrite is widely known and because of its popularity it is a chosen favorite. Eventbrite is easier so I believe people are just more comfortable using it. Everyone has heard of Eventbrite and it has a better than average satisfactory rating among its users.
LaVerne E. Mathews profile photo

Return on Investment

Brown Paper Tickets

  • Brown Paper Tickets has given us a free and easy to use option to register people for free trainings which has helped us cut our costs for these types of events.
Christopher Chirco profile photo

Eventbrite

  • Free service for events that do not have a cost.
  • Attendance reporting based on event interest works extremely well. We can estimate demand / availability for an event with ease.
  • The paid service enables us to utilize promotion codes and other incentives that drive engagement.
Joshua Melder profile photo

Screenshots

Pricing Details

Brown Paper Tickets

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Eventbrite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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