BrowserStack vs. OpenText Silk Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrowserStack
Score 8.3 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
OpenText Silk Central
Score 7.0 out of 10
N/A
Formerly from Micro Focus and earliler from Borland, unified test management with OpenText™ Silk Central drives reuse and efficiency. It gives users the visibility to control application readiness.N/A
Pricing
BrowserStackOpenText Silk Central
Editions & Modules
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$29
per month per user
Live - Desktop & Mobile
$39
per month per user
App Live - Individual
$39
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$150
per month 5 users
App Live - Team
$150
per month 5 users
Automate - Desktop & Mobile
$199
per month 1 parallel test
App Automate - Device Cloud
$199
per month 1 parallel test
App Live - Team Pro
$199
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
App Automate - Device Cloud Pro
$249
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
Contact Sales
Test Observability - Enterprise
Contact Sales
Accessibility Testing - Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
BrowserStackOpenText Silk Central
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
BrowserStackOpenText Silk Central
Test Management
Comparison of Test Management features of Product A and Product B
BrowserStack
-
Ratings
OpenText Silk Central
8.0
1 Ratings
1% below category average
Centralized test management00 Ratings10.01 Ratings
Manage test hosts and schedules00 Ratings7.01 Ratings
Map tests to user stories00 Ratings9.01 Ratings
Test execution reporting00 Ratings6.01 Ratings
Best Alternatives
BrowserStackOpenText Silk Central
Small Businesses
TestComplete
TestComplete
Score 7.0 out of 10
BrowserStack
BrowserStack
Score 8.3 out of 10
Medium-sized Companies
ReadyAPI
ReadyAPI
Score 8.0 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 7.7 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrowserStackOpenText Silk Central
Likelihood to Recommend
8.7
(149 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.0
(11 ratings)
-
(0 ratings)
Usability
8.9
(17 ratings)
-
(0 ratings)
Availability
9.1
(3 ratings)
-
(0 ratings)
Performance
7.9
(77 ratings)
-
(0 ratings)
Support Rating
7.3
(19 ratings)
-
(0 ratings)
In-Person Training
7.3
(1 ratings)
-
(0 ratings)
Online Training
7.7
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(4 ratings)
-
(0 ratings)
Configurability
7.8
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
4.6
(2 ratings)
-
(0 ratings)
Ease of integration
8.2
(1 ratings)
-
(0 ratings)
Product Scalability
8.4
(3 ratings)
-
(0 ratings)
Professional Services
4.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
BrowserStackOpenText Silk Central
Likelihood to Recommend
BrowserStack
I didn't have problems working with BrowserStack. The tool is stable, there are a lot of different devices and OS. It's really useful. I only had a problem in the past while working with a company that had geolocation activated on the app. The app only works in the USA, and I was in Brazil. I faced many many issues working on this circumstances. I tried to get in touch with BrowserStack, but I leave the company before get the problem solved. But that one was the only big problem that I've faced while using BrowserStack.
Read full review
OpenText
We didn't just select Borland Silk Central randomly. In the selection process, we actually evaluated in total 26 available test management tools in the market. We sent surveys to all potential users in the department to collect their wish list of our next management tool, converted them to a criteria list, and used that list to evaluate all 26 tools. We reduced the possible candidate tools to five and organized a small committee to pick the final three. Top management then checked their price tags and selected Borland Silk Central. Based on this evaluation process, I would say Borland Silk Central is suitable to an organization which has no more than 60 testers; needs both manual tests and automated tests; needs on-line support; needs a low learning curve and has a limited budget. My personal view is that this tool reaches the balance points among ease-of-use, budget and support.
Read full review
Pros
BrowserStack
  • BrowserStack App Automate dashboard gives us video, screenshots and logs of what exactly happened during the test run. This helps us easily analyse failures in our automation test and figure out the root cause for failures.
  • BrowserStack App Live provides us with lot of devices to test on. This is specifically useful in case of high end iPhone devices which are costly for us to procure in house.
  • BrowserStack App Automate provides parallel threads which can be shared across multiple teams. This has helped us scale our mobile test automation effort across the organisation.
  • In house mobile lab might be cost effective initially but when it comes to maintaining it and add new devices as and when it comes in market makes it less cost effective than cloud solution like BrowserStack
Read full review
OpenText
  • Borland Silk Central is good for the users to associate test requirements, test cases, execution plans and test reports together. Each asset (test case, requirement, etc...) provides links for the users to jump to other assets in a click, and the users can jump back and forth between two assets.
  • Borland Silk Central is also good in test automation. Although Micro Focus does provide a client tool for test automation, the users don't really need it to automate the tests. In our case, we are using Python to automate the tests and use a batch file to launch tests, and in Borland Silk Central we just call that batch file from server side. The test result is automatically fed back to Silk server.
  • Micro Focus also publishes the schema of the database behind Borland Silk Central, so it is very easy to extend its function beyond its original design. Moreover, because its schema is published, we can easily retrieve and process its data for business intelligence purpose.
Read full review
Cons
BrowserStack
  • Overall performance of usability of the device
  • Overheating conditions could be a useful feature to be included
  • Downloading the app to the Home screen for quick selection would be helpful
  • Screen orientation feature
  • Tablets for additional devices to be tested against
  • Add in a feature to test against wearables
Read full review
OpenText
  • On the other hand, the plugins of Borland Silk Central with third-party tools are programmed poorly. In our case, the plugins for JIRA have a lot of limitations and were almost unusable in our test environment. (They did improve the plugins a little bit later, however.)
  • The tech support people are located in UK, so frequently it is difficult to get a hold of these guys due to different time zones. Also, most of them obviously don't have enough experience and sometimes drove us nuts in emergency situations.
  • The last thing I feel is that Micro Focus possibly doesn't provide enough manpower to maintain Borland Silk Central. There are tons of feature requests for Borland Silk Central pending there. Although they have frequent hot fixes every few months, they don't digest these requests quick enough.
Read full review
Likelihood to Renew
BrowserStack
This decisions mostly taken by senior management at VP and CEO level, they also need approval from many other teams like dev, design according to the use, and finance due to competitive cost, They do check other product as well, and I am just a single person from QA team, and not a decision maker
Read full review
OpenText
No answers on this topic
Usability
BrowserStack
It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
Read full review
OpenText
No answers on this topic
Reliability and Availability
BrowserStack
Its always available in our organisation. Just a click away from testing on the exact devices we require.
Read full review
OpenText
No answers on this topic
Performance
BrowserStack
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
Read full review
OpenText
No answers on this topic
Support Rating
BrowserStack
I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
Read full review
OpenText
No answers on this topic
In-Person Training
BrowserStack
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
Read full review
OpenText
No answers on this topic
Online Training
BrowserStack
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
Read full review
OpenText
No answers on this topic
Implementation Rating
BrowserStack
It was new learning for me, till the time I was not aware of such tools are available for manual CBT testing and for automation integration caue I was using some VM for testing, it has increase my knowledge and skill set. It was a fun while implementation and I enjoyed it.
Read full review
OpenText
No answers on this topic
Alternatives Considered
BrowserStack
BrowserStack's library of devices and browsers is way bigger than Chrome DevTools. Additionally, I find that BrowserStack is more accurate than Chrome DevTools in regards to how pages render on the various devices I need to test on. Overall, BrowserStack is far better than Chrome DevTools.
Read full review
OpenText
We had evaluated, for example:
  • IBM Collaborate Suite - it is way too complicated and the learning curve is too high.
  • HP Quality Center - it is OK but a little bit expensive.
  • TestLink, Squash TM and other open source tools: The capabilities of open source tools just can't compare to commercial tools. Although we can modify the source code to improve the tool, we are just test engineers, not developers.
  • Zephyr: Our testers simply didn't like its UI - too weird.
Read full review
Contract Terms and Pricing Model
BrowserStack
Not sure about all this billing details, I am not part of that discussion.
Read full review
OpenText
No answers on this topic
Scalability
BrowserStack
It provides us with the latest technology in the market, which enable us to make sure that the software we create is accessible on them.
Read full review
OpenText
No answers on this topic
Professional Services
BrowserStack
Not used
Read full review
OpenText
No answers on this topic
Return on Investment
BrowserStack
  • Saves a lot of money, by providing several devices at our disposal
  • It gives you devices like, mobile phones, tabs and desktops of various Operating Systems
  • Only Challenge is it might consume more time for development, but testing should be fast and easy
Read full review
OpenText
  • Borland Silk Central provides a centralized test platform for multiple test departments in the company, so now all of the departments know what each of them is doing. In turn, all departments can coordinate with each other to reduce the duplicated test items and increase the overall test efficiency.
  • Also, Borland Silk Central enables the users to publish the test procedure (steps) of each test case so all the users can know how each test case is performed. It is not like what we had before, the test procedures resided in difference place from Excel to Google drive or some other weird locations.
  • Also, because all departments are using Borland Silk Central, all testers of the departments have better communication regarding testing methods. In the past, the department used different test management tools and it was hard for the testers to understand each other's testing methods.
  • Finally, because all departments share BorlandSilk Central, they also share the same set of reports published to Atlassian Confluence, so now they use the same set of reports to evaluate the test progress.
Read full review
ScreenShots

BrowserStack Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of