bswift vs. Castlight Health

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.

Incentivized

Castlight Health is best used when you have a wide organization (living all across the US) and you don't have the margin on your small/medium team to look into all the different offerings nationwide. We use them primarily to assist with employee health benefits across our whole organization and it has been a breeze

Incentivized

• bswift breaks down each benefit into its individual components really well.
• bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
• bswift makes it easy to compare the pros and cons of several benefit alternatives

Incentivized

• Ease of use
• Customer Service (for questions and help)
• Professional and Effective Platform

Incentivized

• Turnaround
• Coordination with benefits department
• Coordination with Wex
• Chat interface
• Ability to solve problems

Incentivized

• Find ways to get our team more engaged in the system
• In person rep meetings
• Create an app

Incentivized

We evaluated bswift and local vendors and bswift came hands down better in followinhg - support - ROI - EDI (can be better)

Incentivized

We have used Asure in the past (direct competition). We have found the friendliness of Castlight Health to be better and the use of the website and benefit options are all better at Castlight Health. I am always open to shop around to find the best option for our company and I feel like we have found that with Castlight Health.

Incentivized

• HR/Benefits Admin ease of use
• Employee functionality and transparency of use

Incentivized

• We have spent way less time on health benefits (less than 10 hours this year)
• Our team is able to reach out directly for assistance
• Employee retention with better benefits

Incentivized