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156 Ratings

Bullhorn ATS & CRM

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156 Ratings
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Score 7.5 out of 100
7 Ratings
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Score 5 out of 100

Likelihood to Recommend

Bullhorn ATS & CRM

Bullhorn is only appropriate for staffing/recruiting agencies, or internal corporate recruiters. It is made to track jobs, candidates, placements, and is not well suited for any other scenario. Bullhorn integrates with other, more robust software for sales and leads gen, but itself is not a sales or lead gen tool. Bullhorn works best when you integrate with the other services you're already using, like your background screening vendor, phone service, or other analytics tools.
Ingrid Reyes | TrustRadius Reviewer

HealthcareSource Position Manager

If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
Melissa Odom | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Bullhorn ATS & CRM
7.3
HealthcareSource Position Manager
6.8
Job Requisition Management
Bullhorn ATS & CRM
7.1
HealthcareSource Position Manager
7.0
Company Website Posting
Bullhorn ATS & CRM
6.8
HealthcareSource Position Manager
6.0
Publish to Social Media
Bullhorn ATS & CRM
7.6
HealthcareSource Position Manager
6.0
Job Search Site Posting
Bullhorn ATS & CRM
6.4
HealthcareSource Position Manager
5.0
Customized Application Form
Bullhorn ATS & CRM
6.5
HealthcareSource Position Manager
7.0
Resume Management
Bullhorn ATS & CRM
7.6
HealthcareSource Position Manager
4.0
Duplicate Candidate Prevention
Bullhorn ATS & CRM
7.5
HealthcareSource Position Manager
8.0
Candidate Search
Bullhorn ATS & CRM
7.9
HealthcareSource Position Manager
8.0
Applicant Tracking
Bullhorn ATS & CRM
8.5
HealthcareSource Position Manager
8.0
Collaboration
Bullhorn ATS & CRM
7.5
HealthcareSource Position Manager
8.0
Task Creation and Delegation
Bullhorn ATS & CRM
7.6
HealthcareSource Position Manager
7.0
Email Templates
Bullhorn ATS & CRM
7.6
HealthcareSource Position Manager
7.0
User Permissions
Bullhorn ATS & CRM
7.8
HealthcareSource Position Manager
8.0
Notifications and Alerts
Bullhorn ATS & CRM
6.8
HealthcareSource Position Manager
6.0
Reporting
Bullhorn ATS & CRM
6.7
HealthcareSource Position Manager
7.0

Pros

Bullhorn ATS & CRM

  • Candidate Management- it is very easy to track and search your candidates. Candidates are the heart of your ATS in staffing and Bullhorn does a great job of making those candidates accessible.
  • Job Order Management-Being able to keep your job orders managed in a way that keeps you closest to money is a one of the best parts of the system. You can filter your lists, schedule your followups and keep on top of the orders that are the most urgent.
  • Configuration- the ability to configure the tool to the look and feel that matches your business.
  • Bullhorn CRM allows Account Managers to do their prospecting without cluttering the Company and Contact List with Company and Contacts that are not buyers or individuals that do not using staffing, not decision makers, etc. Leads allows AM's to pursue those individual within a different entity until they are vetted as buyers. The opportunities allow you to track those longer range opportunities versus storing them in a notebook or on an excel document. They become company IP for down the road.
  • Configuration of the CRM is huge asset. We have changed and configured our workflow several times over the past few years until we have decided on the workflow we want to move forward with. The tool allowed us to make these changes as we saw fit and without the time and cost of having to go through a PS channel.
  • The Lead and Opportunity dashboards help to keep you on track in a visual way so you can see the time cycle of your leads and opportunities.
Wendy Kennah | TrustRadius Reviewer

HealthcareSource Position Manager

  • Provides a full picture and a history of the relationship the organization had with an applicant.
  • Every step in the recruitment/hiring process is done through the ATS software.
  • Navigation within the program is easy and user-friendly. From sending an invitation to a denial-note it is there easily accessible.
Ron Yardeni | TrustRadius Reviewer

Cons

Bullhorn ATS & CRM

  • If there is a chain of commands that need signatures, it would be nice to be able to push the document through instead of a hard copy.
  • Sometimes the drop-down functions don't match exact scenarios, it would be nice to be able to edit OTHER with an explanation.
  • It would be nice to connect the Recruitment side, to match when a candidate is added to the database by another recruiter but is actually a skill match for a requirement that you have been assigned to as the primary recruiter.
  • Being able to assign who is the Primary Recruiter, especially if working on a team of Recruiters
Catherine Soto | TrustRadius Reviewer

HealthcareSource Position Manager

  • navigation; not always user friendly or insightful
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bullhorn ATS & CRM

Bullhorn ATS & CRM 10.0
Based on 12 answers
We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
Paul Sabatino | TrustRadius Reviewer

HealthcareSource Position Manager

HealthcareSource Position Manager 4.6
Based on 2 answers
I am not the decision maker.
Anonymous | TrustRadius Reviewer

Usability

Bullhorn ATS & CRM

Bullhorn ATS & CRM 6.7
Based on 6 answers
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
Anonymous | TrustRadius Reviewer

HealthcareSource Position Manager

HealthcareSource Position Manager 9.0
Based on 1 answer
The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
Melissa Odom | TrustRadius Reviewer

Support Rating

Bullhorn ATS & CRM

Bullhorn ATS & CRM 4.7
Based on 14 answers
It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?).I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
Anonymous | TrustRadius Reviewer

HealthcareSource Position Manager

HealthcareSource Position Manager 7.0
Based on 1 answer
On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
Melissa Odom | TrustRadius Reviewer

Alternatives Considered

Bullhorn ATS & CRM

Bullhorn has a complete integrated feature where it speaks with Outlook; makes parsing candidates who submit their data and resume simple. This is effective when you are running a 360 desk as it saves time and helps you focus on prospecting for clients and candidates. Often times when the software is hard to navigate through or requires many steps to complete one entry, it becomes discouraging and you're less eager to enter the data properly.
Anonymous | TrustRadius Reviewer

HealthcareSource Position Manager

We selected Position Manager years ago because they specialized in Healthcare and the price.
Anonymous | TrustRadius Reviewer

Return on Investment

Bullhorn ATS & CRM

  • We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.
Richard Knight | TrustRadius Reviewer

HealthcareSource Position Manager

  • I have listed the positive/advantages of the tool.
  • I have listed the negative/shortfalls of the tool
  • I would love to use it again.
Ron Yardeni | TrustRadius Reviewer

Screenshots

HealthcareSource Position Manager

Pricing Details

Bullhorn ATS & CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HealthcareSource Position Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bullhorn ATS & CRM
7.1
HealthcareSource Position Manager
5.0

Likelihood to Renew

Bullhorn ATS & CRM
10.0
HealthcareSource Position Manager
4.6

Usability

Bullhorn ATS & CRM
6.7
HealthcareSource Position Manager
9.0

Support Rating

Bullhorn ATS & CRM
4.7
HealthcareSource Position Manager
7.0

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