TrustRadius
Not fully realized
https://www.trustradius.com/applicant-tracking-system-atsBullhorn ATS & CRMUnspecified7.3112101
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August 20, 2019

Not fully realized

Score 3 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bullhorn

Bullhorn was used to keep track of all of our candidates and prospects. It was used by both sales and recruiters. I would say that it helps recruiters a lot more than it helps sales. A lot of the info wouldn't cross over into areas it should have. It didn't provide enough options for the sales side of things. It wasn't clear who was a prospect and who was a candidate.
  • Filtering candidates
  • Tracking candidates and updating their status
  • The UI is cluttered and could be cleaned up
  • Can't combine duplicates
  • Not enough customization options
  • Glitches often
  • Well informed recruiters
It isn't the best ATS out there. It lacks on both the recruitment and sales side. There is no way to differentiate between prospects, candidates, and clients. There isn't a way to merge accounts and names, so there are many duplicates. Too may paid add ons. I had a much longer review written up and the page just deleted it, but I wouldn't recommend Bullhorn first or even third. It feels like it hasn't been fully realized yet. There are certainly some good things about the product, but more areas where they can improve.
I did not have to deal directly with Bullhorn support, so I cannot fully answer this. I do know that when we had issues with Bullhorn it took quite some time to have them resolved.
Any of the products above are better than Bullhorn. Even Jobvite does a better job. They're just more comprehensive and cover all areas. I wouldn't select Bullhorn before these products and there are many more that I'd probably try before resorting to BH. It's a shame because I see what they're going for. As I mentioned before, it just doesn't feel realized yet.
I believe this is well suited for recruiters only. If you're using this at a recruitment firm and are business development, you're going to have to get creative on how to best keep up and log your contacts. There needs to be a Bullhorn Sales area.

Bullhorn ATS & CRM Feature Ratings

Job Requisition Management
10
Company Website Posting
4
Publish to Social Media
Not Rated
Job Search Site Posting
4
Customized Application Form
1
Resume Management
1
Duplicate Candidate Prevention
1
Candidate Search
5
Applicant Tracking
10
Collaboration
Not Rated
Task Creation and Delegation
1
Email Templates
1
User Permissions
1
Notifications and Alerts
1
Reporting
1