C2 ITSM vs. LiveChat
C2 ITSM vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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C2 ITSM | Mid-Size Companies (51-1,000 employees) | C2 is an integrated IT service management software designed for organizations. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating ticketing. C2 delivers enterprise service management solutions for either on-premise or cloud installation. It boasts fast configuration and onboarding to facilitate software transition without touching a single line of code or living in fear of the next upgrade. The web-based solution aims… | $44 per month per user | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
C2 ITSM | LiveChat | |||||||||||||||
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Entry-level Setup Fee | $6,000 per installation | No setup fee | ||||||||||||||
Additional Details | Cloud version includes monthly subscription license, updates, hosting & support. Concurrent Licensing only. Yearly plan paid annually. Custom-cloud & Enterprise version available with additional options & features. | — | ||||||||||||||
More Pricing Information |
C2 ITSM | LiveChat | |
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Top Pros | ||
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C2 ITSM | LiveChat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.1 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
C2 ITSM | LiveChat | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
C2 ITSM | LiveChat | |
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Likelihood to Recommend | Sherweb No answers on this topic | LiveChat |
Pros | Sherweb No answers on this topic | LiveChat |
Cons | Sherweb No answers on this topic | LiveChat |
Support Rating | Sherweb No answers on this topic | LiveChat |
Alternatives Considered | Sherweb No answers on this topic | LiveChat |
Return on Investment | Sherweb No answers on this topic | LiveChat |
ScreenShots | C2 ITSM Screenshots | LiveChat Screenshots |